2018 PORSCHE CAYENNE — Problems, Recalls & Safety Data
N/A
Safety Rating
16
Owner Complaints
1
Recall
73
Service Bulletins
0
Investigations
Overview of the 2018 PORSCHE CAYENNE
The 2018 PORSCHE CAYENNE has received a total of 16 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with EQUIPMENT. 73 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problems involve the Engine (3 complaints), Unknown Or Other (3 complaints), and Air Bags (2 complaints).
Recalls for the 2018 PORSCHE CAYENNE
NHTSA has recorded 1 recall for the 2018 PORSCHE CAYENNE, potentially affecting up to 142 vehicles.
Recall 18V844000 — EQUIPMENT
| 142 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Porsche Cayenne Turbo S, Cayenne Turbo, Cayenne Plug-in Hybrid, Cayenne GTS, Cayenne Plug-in Hybrid Platinum Edition, Macan Turbo and Macan GTS vehicles, 2017-2018 Cayenne S, Macan, Cayenne Platinum Edition and Macan S vehicles and 2018 Cayenne vehicles equipped with the optional ski bag. The ski bag fastening strap may have...
Consequence: If the ski bag detaches during a crash, it can increase the risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the ski bags, free of charge. The recall began January 10, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ12.
View full details →Owner Complaints for the 2018 PORSCHE CAYENNE
16 complaints have been filed with NHTSA for the 2018 PORSCHE CAYENNE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 3 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Air Bags | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Driving through a parking lot, less than five miles an hour, and suddenly heard a horrible knocking sound. Stopped and looked under the car. Nothing. Drove it very slowly to mechanic less than a mile away. Front drive shaft had collapsed and fallen down, according to the mechanic.
The contact owns a 2018 Porsche Cayenne equipped with Michelin Tires, Tire Line: Latitude Sport, Tire Size: 295/35/R21, DOT Number: (N/A). The contact stated that while driving approximately 45 MPH, there was an abnormal sound coming from the front passenger’s side of the vehicle, and the front passenger’s side tire started deflating. The vehicle was driven to the side of the road and was later towed to the local dealer who determined that the front passenger’s side tire sidewall had blown out. The cause of the failure was not yet determined. The contact stated that the vehicle had not driven over any object to cause the failure. The tire manufacturer was not contacted. The vehicle manufacturer was not notified of the failure. The failure mileage was unknown.
This is not accident related, but what appears to be a systemic issue related to Cayenne and Macan leather dashboards. The issue is related to delamination of the leather dash cover that can impede the safe deployment of the passenger airbag. Many cars are affected and the repair can be a significant expense to owners (~$10K) for vehicles less than 8 years old. There should be a recall to address a largely unaware owner base for a potential safety issue.
The Porsche Cayenne that equipped with leather dashboard are peeling off over the time. If the vehicle in an accident, the airbag on the passenger side dashboard may not deploy correctly. I am finding many cayenne owners are having this issue. I really hope NTSB can issue a recall.
The Porsche Cayenne that equipped with leather dashboard are peeling off over the time. If the vehicle in an accident, the airbag on the passenger side dashboard may not deploy correctly. I am finding many cayenne owners are having this issue. I really hope NTSB can issue a recall.
Safety Rating for the 2018 PORSCHE CAYENNE
NHTSA has not yet tested the 2018 PORSCHE CAYENNE in its New Car Assessment Program.
Technical Service Bulletins for the 2018 PORSCHE CAYENNE
Porsche Cars North America, Inc. has issued 73 technical service bulletins (TSBs) for the 2018 PORSCHE CAYENNE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
No. 55-24 — VISIBILITY/WIPER
Technical information on the front window pane reversed. troubleshooting - closes and/or opens incorrectly.
No. 67-23 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Technical information on WNP5 - replacing drai hose on heating/fresh air unit
No. 67-23 — ELECTRICAL SYSTEM
Technical information for WNP5 - replacing drain hose on heating/fresh air unit
WNP5 — EQUIPMENT
Porsche intranet posting with information on WNP5 - replacing drain hose on heating fresh air unit
WNP5 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Porsche intranet posting with information on WNP5 - replacing drain hose on heating fresh air unit
No. 143-18 — BACK OVER PREVENTION
Symptom-based workshop manual for One or More Camera Views in the Central Display of the PCM are Black - Possible Water Intrusion
No. 2011.1 — EQUIPMENT
Information for recommended HV battery - fire blanket on the Panamera, Cayenne, and Taycan
WLN3 — ENGINE AND ENGINE COOLING
Porsche intranet posting with information on Workshop campaign WLN3 - replacing starter
No. 70-21-2 — ENGINE AND ENGINE COOLING
Technical information for WLN3 - replacing starter.
No. 70-21-3 — ENGINE AND ENGINE COOLING
Technical information for WLN3 - replacing starter.
Showing 10 of 73 technical service bulletins.
NHTSA Investigations for the 2018 PORSCHE CAYENNE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PORSCHE CAYENNE
- 2013 PORSCHE CAYENNE — 50 complaints
- 2014 PORSCHE CAYENNE — 76 complaints
- 2015 PORSCHE CAYENNE — 16 complaints
- 2016 PORSCHE CAYENNE — 52 complaints
- 2017 PORSCHE CAYENNE — 22 complaints
- 2018 PORSCHE CAYENNE (current)
- 2019 PORSCHE CAYENNE — 49 complaints
- 2020 PORSCHE CAYENNE — 23 complaints
- 2021 PORSCHE CAYENNE — 19 complaints
- 2022 PORSCHE CAYENNE — 0 complaints
- 2023 PORSCHE CAYENNE — 8 complaints
Other PORSCHE Models
- PORSCHE TAYCAN — 378 total complaints
- PORSCHE MACAN — 245 total complaints
- PORSCHE BOXSTER — 219 total complaints
- PORSCHE 911 — 173 total complaints
- PORSCHE PANAMERA — 153 total complaints
- PORSCHE CAYENNE S — 135 total complaints
- PORSCHE 911 TURBO — 89 total complaints
- PORSCHE 911 GT3 — 67 total complaints