2013 PORSCHE CAYENNE — Problems, Recalls & Safety Data
N/A
Safety Rating
50
Owner Complaints
3
Recalls
19
Service Bulletins
0
Investigations
Overview of the 2013 PORSCHE CAYENNE
The 2013 PORSCHE CAYENNE has received a total of 50 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:HEADLIGHTS. 19 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problems involve the Power Train (16 complaints), Unknown Or Other (9 complaints), and Engine (6 complaints).
Recalls for the 2013 PORSCHE CAYENNE
NHTSA has recorded 5 recalls for the 2013 PORSCHE CAYENNE, potentially affecting up to 757,081 vehicles.
Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS
| 222,858 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
View full details →Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS
| 222,858 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
View full details →Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS
| 222,858 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
View full details →Recall 16V169000 — SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
| 88,300 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2011-2016 Cayenne vehicles manufactured April 28, 2010, to January 11, 2016. The brake pedal pivot pin may be missing a circlip, allowing the pivot pin to move and the brake pedal to dislodge.
Consequence: If the brake pedal dislodges, the driver may not be able to apply the brakes, increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will inspect the brake pedal assembly circlip, installing any missing circlips, free of charge. The recall began on July 8, 2016. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall...
View full details →Recall 13V506000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 207 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2013-2014 Cayenne and Cayenne GTS, model year 2013 Cayenne Diesel and model year 2014 Cayenne S, S Hybrid, Turbo, and Turbo S vehicles manufactured May 27, 2013, through July 10, 2013. In the affected vehicles, the calculated range of the remaining fuel displayed on the instrument cluster may be...
Consequence: The fuel display inaccuracies may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will update the instrument cluster software free of charge. The recall began on December 5, 2013. Owners may contact Porsche at 1-800-767-7243. Porsche's recall number is AD03.
View full details →Owner Complaints for the 2013 PORSCHE CAYENNE
50 complaints have been filed with NHTSA for the 2013 PORSCHE CAYENNE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 16 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 9 | 0 | 0 | 0 | 0 |
| Engine | 6 | 0 | 0 | 0 | 0 |
| Air Bags | 5 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 4 | 0 | 0 | 0 | 0 |
| Seat Belts | 4 | 0 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The factory leather dashboard has detached/ungluded in places both on the driver and passenger side. Now the dashboard cover in the passenger area does not properly line up and has bubbled up on top of the passenger air bag door. There is a high possibility that this defect will prevent the passenger air bag from properly functioning or not function at all during an accident. Several Cayenne owners have reported this problem to Porsche USA however they will only replace at the owner's request and owners expense which is in the thousands of dollars. Porsche USA said that this is not a recall item therefore they will not pay for the repair.
The factory leather dashboard has detached/ungluded in places both on the driver and passenger side. Now the dashboard cover in the passenger area does not properly line up and has bubbled up on top of the passenger air bag door. There is a high possibility that this defect will prevent the passenger air bag from properly functioning or not function at all during an accident. Several Cayenne owners have reported this problem to Porsche USA however they will only replace at the owner's request and owners expense which is in the thousands of dollars. Porsche USA said that this is not a recall item therefore they will not pay for the repair.
Porsche dashboard leather has shrunk and now doesn’t properly cover airbag which is a major safety hazard. Porsche said they would not cover cost to replace which they quoted $9k. There are tons of reports of this happening to other Porsche cayenne owners and need to be addressed via recall
Porsche dashboard leather has shrunk and now doesn’t properly cover airbag which is a major safety hazard. Porsche said they would not cover cost to replace which they quoted $9k. There are tons of reports of this happening to other Porsche cayenne owners and need to be addressed via recall
Leather dashboard cover is separating from the dashboard with staples being pulled up. I am concerned the airbag in the dash may deploy improperly and/or dangerously.
Safety Rating for the 2013 PORSCHE CAYENNE
NHTSA has not yet tested the 2013 PORSCHE CAYENNE in its New Car Assessment Program.
Technical Service Bulletins for the 2013 PORSCHE CAYENNE
Porsche Cars North America, Inc. has issued 19 technical service bulletins (TSBs) for the 2013 PORSCHE CAYENNE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
No. 28-15 — EQUIPMENT
Installation and conversion instructions for the rear seat entertainment
No. 38-14 — EQUIPMENT
Installation and conversion instructions for retrofitting a bicycle rack on a variety of vehicles.
No. 122-19 — WHEELS
Information on the Extended warranty for wheel speed sensors on the Cayenne.
No. 41-20 — ELECTRICAL SYSTEM
Instructions for how to perform a software update on the Control unit for the auxiliary alarm system in the event that the vehicle will not start.
122-J4L4X-03 — EQUIPMENT
Bulletin outlining new blitz table replacement castors due to a high rate of failure reported by dealers.
122-F9Q3R-02 — ENGINE AND ENGINE COOLING
Porsche Intranet posting explaining the new Workshop Campaign WKH9, which seeks to check the EGR cooler in affected vehicles and replace if necessary.
122-E4H8D-02 — EQUIPMENT
Technical information for Workshop campaign WKH9, which seeks to check the EGR cooler on affected vehicles and replace it if necessary.
122-W5C2W-08 — ENGINE
Information about possible engine knocking and how to clean carbon deposits is they are dirty and causing knocking.
122-X5F7U-08 — SERVICE BRAKES
Symptom Customers complain that the brake pedal does not always return completely to its end position following actuation.
122-G8Z4D-10 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Information: A Cayenne with optional equipment no. 1D6 will come with a Trailer hitch receiver and wiring up to the receiver hitch that includes a control unit to operate the trailer parking lights, turn signals and brake lights. The Cayenne is also pre-wired for a brake controller. You will need...
Showing 10 of 19 technical service bulletins.
NHTSA Investigations for the 2013 PORSCHE CAYENNE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PORSCHE CAYENNE
- 2008 PORSCHE CAYENNE — 38 complaints
- 2009 PORSCHE CAYENNE — 19 complaints
- 2010 PORSCHE CAYENNE — 1 complaint
- 2011 PORSCHE CAYENNE — 37 complaints
- 2012 PORSCHE CAYENNE — 33 complaints
- 2013 PORSCHE CAYENNE (current)
- 2014 PORSCHE CAYENNE — 76 complaints
- 2015 PORSCHE CAYENNE — 16 complaints
- 2016 PORSCHE CAYENNE — 52 complaints
- 2017 PORSCHE CAYENNE — 22 complaints
- 2018 PORSCHE CAYENNE — 16 complaints
Other PORSCHE Models
- PORSCHE TAYCAN — 378 total complaints
- PORSCHE MACAN — 245 total complaints
- PORSCHE BOXSTER — 219 total complaints
- PORSCHE 911 — 173 total complaints
- PORSCHE PANAMERA — 153 total complaints
- PORSCHE CAYENNE S — 135 total complaints
- PORSCHE 911 TURBO — 89 total complaints
- PORSCHE 911 GT3 — 67 total complaints