2009 PORSCHE CAYENNE — Problems, Recalls & Safety Data

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N/A

Safety Rating

19

Owner Complaints

2

Recalls

ACTIVE RECALL

7

Service Bulletins

0

Investigations

Overview of the 2009 PORSCHE CAYENNE

The 2009 PORSCHE CAYENNE has received a total of 19 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:HEADLIGHTS. 7 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problems involve the Power Train (4 complaints), Electrical System (3 complaints), and Fuelpropulsion System (2 complaints).

Recalls for the 2009 PORSCHE CAYENNE

NHTSA has recorded 4 recalls for the 2009 PORSCHE CAYENNE, potentially affecting up to 768,239 vehicles.

Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS

| 222,858 vehicles affected

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...

Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.

Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.

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Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS

| 222,858 vehicles affected

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...

Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.

Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.

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Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS

| 222,858 vehicles affected

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...

Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.

Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.

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Recall 19V446000 — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

| 99,665 vehicles affected

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1 II, Panamera Turbo S Executive, 2013 Panamera 4...

Consequence: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Remedy: Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche customer service...

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Owner Complaints for the 2009 PORSCHE CAYENNE

19 complaints have been filed with NHTSA for the 2009 PORSCHE CAYENNE. Below is a breakdown by vehicle component.

Most Recent Complaints

#11516582 | FUEL/PROPULSION SYSTEM | | N/A miles
Fuel leaking from fuel tank
#11510169 | FUEL/PROPULSION SYSTEM | | N/A miles
Very strong gas smell at driver side rear tire area.
#11337128 | FUEL SYSTEM, GASOLINE | | 190,000 miles
TL* THE CONTACT OWNS A 2009 PORSCHE CAYENNE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR INSIDE OF THE VEHICLE EMANATING FROM THE DRIVER'S SIDE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED THE CONTACT HAVE THE VEHICLE TAKEN TO AN AUTHORIZED DEALER TO BE DIAGNOSED AND REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
#11330861 | UNKNOWN OR OTHER | | N/A miles
ABOUT COUPLE/FEW WEEKS AGO UNABLE TO OPEN DRIVER SIDE DOOR EVEN WHEN UNLOCKED IN PARK POSITION AND WHEN CAR IS TURNED OFF. IT IS A KNOWN COMMON PROBLEM THAT HAVE BEEN POSTED ON YOUTUBE. IN AN EMERGENCY & ACCIDENT DRIVER IS UNABLE TO IMMEDIATELY ESCAPE/GET OUT OF VEHICLE BECAUSE DOOR WON'T OPEN EVEN WITH NUMEROUS TRIES FROM INSIDE & OUTSIDE OF VEHICLE. WE HAVE A YOUNG CHILD AND IN THE EVENT I NEED TO GET HER OUT IMMEDIATELY I AM UNABLE TO SINCE DRIVER SIDE DOOR WON'T OPEN. MY WIFE BEEN HAVING TO CRAWL OUT/ENTER FROM THE PASSENGER SIDE DOOR IN ORDER TO ENTER/EXIT CAR & GET OUR DAUGHTER OUT OF HER CAR SEAT. I'M TAKING CAR TO DEALER ON 6/26/2020 FOR REPAIRS BECAUSE WE FEEL UNSAFE ESPECIALLY WITH A YOUNG CHILD. . *TR
#11244315 | SEATS | | 107,000 miles
I WAS DRIVING HOME ABOUT 10:44 PM ON AUGUST 14 2019 WHEN I HEARD WHAT SOUNDED LIKE A EXPLOSION TO MY WINDOWS BUT I WAS AFRAID TO PULL OVER BECAUSE IT WAS A DARK ROAD SO I GOT TO THE FIRST GAS STATION AND CHECKED FOR DAMAGE WINDOWS BUT COME TO FIND OUT IT WAS THE DRIVERS BACK SEAT WHICH HAD I GUES SWOLLEN AND BUST OUT OR COMPLETELY DISENGAGED FROM THE BOTTOM OF THE SEAT.

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Safety Rating for the 2009 PORSCHE CAYENNE

NHTSA has not yet tested the 2009 PORSCHE CAYENNE in its New Car Assessment Program.

Technical Service Bulletins for the 2009 PORSCHE CAYENNE

Porsche Cars North America, Inc. has issued 7 technical service bulletins (TSBs) for the 2009 PORSCHE CAYENNE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIWIS2401ae — UNKNOWN OR OTHER

Information on PIWIS tester update 42.800.050

No. D521 — EQUIPMENT

Parts withdrawal information for a Cayenne compressor.

122-U8X3Q-06 — ELECTRICAL SYSTEM:SOFTWARE

Concerns: Porsche Communication Management (PCM) 3.0 Note: PLEASE DO NOT PLACE A PARTS ORDER FOR THIS CAMPAIGN. PARTS (1 EA. OFWKD 952 900 14 ANDWKD 952 800 13)WILL BE AUTOMATICALLY ALLOCATED TO YOUR DEALERSHIP.

122-M8Z2R-06 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Concerns: CD radio "Porsche CDR-30" Information: There is the possibility that the coding of the CDR-30 will be lost on the affected vehicles due to a software error. This can result in the following fault symptoms: - Bad radio reception. - Personal settings (e.g. preset stations) are lost. - Bluetooth...

122-M8Z2R-06 — ELECTRICAL SYSTEM:SOFTWARE

Concerns: CD radio "Porsche CDR-30" Information: There is the possibility that the coding of the CDR-30 will be lost on the affected vehicles due to a software error. This can result in the following fault symptoms: - Bad radio reception. - Personal settings (e.g. preset stations) are lost. - Bluetooth...

SB-1001 — ENGINE AND ENGINE COOLING:ENGINE

PORSCHE: THE CHECK ENGINE LIGHT IS ON WITH STORED TROUBLE CODES. THE ENGINE MAY ALSO HAVE LONG CRANKING AFTER REFUELING. THERE MAY BE AN EVAPORATIVE LEAK OR PURGE VALVE PROBLEM. *RM

TSB-9709 — ELECTRICAL SYSTEM:WIRING

PORSCHE: VEHICLE ALMOST ALWAYS COMES IN AS A BREAKDOWN WITH ONE OF SEVERAL COMPLAINTS: KEY NOT RECOGNIZED MESSAGE IN DASH DISPLAY; WILL NOT CRANK OVER; STUCK IN PARK. *PE

NHTSA Investigations for the 2009 PORSCHE CAYENNE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the PORSCHE CAYENNE

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Other PORSCHE Models

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