2004 PORSCHE CAYENNE — Problems, Recalls & Safety Data
N/A
Safety Rating
51
Owner Complaints
6
Recalls
12
Service Bulletins
0
Investigations
Overview of the 2004 PORSCHE CAYENNE
The 2004 PORSCHE CAYENNE has received a total of 51 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:HEADLIGHTS. 12 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problems involve the Engine (9 complaints), Fuelpropulsion System (8 complaints), and Power Train (8 complaints).
Recalls for the 2004 PORSCHE CAYENNE
NHTSA has recorded 8 recalls for the 2004 PORSCHE CAYENNE, potentially affecting up to 872,658 vehicles.
Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS
| 222,858 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
View full details →Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS
| 222,858 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
View full details →Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS
| 222,858 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
View full details →Recall 19V446000 — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
| 99,665 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1 II, Panamera Turbo S Executive, 2013 Panamera 4...
Consequence: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche customer service...
View full details →Recall 17V576000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 50,145 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Porsche will notify owners, and dealers will replace the fuel filter flanges with new filter flanges that have a protective film, free of charge. The recall began July 6, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number...
View full details →Recall 04V593000 — SEAT BELTS
| 31,000 vehicles affected
Defect: CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR...
Consequence: WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED INCREASING THE RISK OF INJURY OR DEATH TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL PERMANENTLY INSTALL A CLIP IN EITHER OF THE AFFECTED REAR OUTBOARD SEAT BELTS AND PROVIDE AN OWNER'S MANUAL INSERT. THE CLIPS WILL PREVENT UNWARRANTED CONVERSION FROM ALR TO ELR MODE WITH CHILD SEAT INSTALLATION. THE RECALL BEGAN MAY...
View full details →Recall 04V231000 — SEAT BELTS:REAR/OTHER
| 19,175 vehicles affected
Defect: ON CERTAIN PASSENGER VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT IS INSUFFICIENT RIVETED.
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSPECT THE BELT BUCKLE LATCH AND, IF NECESSARY, REPLACE THE LATCH. OWNER NOTIFICATION BEGAN ON JUNE 1, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
View full details →Recall 04V071000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 4,099 vehicles affected
Defect: CERTAIN SPORT UTILITY VEHICLES MAY HAVE HAD A TRANSFER CASE INSTALLED THAT COULD, DUE TO CHANGES IN THE HOUSING CASTING, RESULT IN THE OIL PUMP ROTATION. SHOULD THIS OCCUR, OIL STARVATION OF THE INTERNAL GEARS MIGHT RESULT.
Consequence: CONTINUED OPERATION OF THE VEHICLE COULD RESULT IN A FRACTURE OF THE TRANSFER CASE HOUSING. INCORRECT TORQUE WOULD THEN BE APPLIED TO THE DRIVEN WHEELS OR OIL COULD LEAK AND CONTACT THE TIRES.
Remedy: DEALERS WILL INSPECT THE TRANSFER CASE HOUSING AND, IF NECESSARY, REPLACE THE TRANSFER CASE. OWNER NOTIFICATION BEGAN ON MAY 3, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
View full details →Owner Complaints for the 2004 PORSCHE CAYENNE
51 complaints have been filed with NHTSA for the 2004 PORSCHE CAYENNE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 9 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 8 | 0 | 1 | 0 | 0 |
| Power Train | 8 | 2 | 0 | 0 | 0 |
| Electrical System | 6 | 0 | 1 | 0 | 0 |
| Air Bags | 3 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Chest Clip Buckle Harness | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightinghazard Flashing Warning Lightsunit | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Power Traindriveline | 1 | 0 | 0 | 0 | 0 |
| Power Traindrivelinedriveshaft | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip | 1 | 1 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Suspensionfront | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 1 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Strong odor of gasoline traveling through the vents injected into vehicle. Fuel filter has a crack. Underhood electrical problems that may cause a fire
Strong odor of gasoline traveling through the vents injected into vehicle. Fuel filter has a crack. Underhood electrical problems that may cause a fire
Strong odor of gasoline traveling through the vents injected into vehicle. Fuel filter has a crack. Underhood electrical problems that may cause a fire
The contact is a car seat technician. The contact worked with a family who owns a Maxi-Cosi Pria 85 Max Convertible Car Seat, as the technician was inspecting the car seat she noticed the chest clip was not working as needed. The magnetic piece that clips on the chest area comes out easily.
The contact owns a 2004 Porsche Cayenne. The contact stated that while the vehicle was taken to the dealer for a recall repair appointment, he noticed that the steering wheel had a quarter inch of play. The U-Joint connection was severely corroded. The dealer diagnosed that the steering column and steering shaft needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 266,969.
Safety Rating for the 2004 PORSCHE CAYENNE
NHTSA has not yet tested the 2004 PORSCHE CAYENNE in its New Car Assessment Program.
Technical Service Bulletins for the 2004 PORSCHE CAYENNE
Porsche Cars North America, Inc. has issued 12 technical service bulletins (TSBs) for the 2004 PORSCHE CAYENNE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
No. 199-22-1 — VISIBILITY
Technical information for ANB4 - retrofitting locking caps on the front left and right headlights.
No. 199-22-1 — ELECTRICAL SYSTEM
Technical information for ANB4 - retrofitting locking caps on the front left and right headlights.
122-M8L6W-08 — FUEL SYSTEM, GASOLINE
Subject: Filter flange of fuel pump Information: Fine hairline cracks can occur on the filter flange of the fuel pump on the affected vehicles. As a result, fuel can seep out causing a smell of fuel.
25-07 — AIR BAGS
PORSCHE: W726-REPLACING FRONT SEAT SIDE AIR BAGS (WORKSHOP CAMPAIGN). *PE
0515 — ELECTRICAL SYSTEM
MISCELLANEOUS LAMP WARNINGS IN THE INSTRUMENT CLUSTER. *TT
3401 — POWER TRAIN:MANUAL TRANSMISSION
APPROVED OIL FOR MANUAL TRANSMISSION. *TT
424 — EXTERIOR LIGHTING:HEADLIGHTS
CONVERTING MAIN HEADLIGHT VENTILATION. 2005 PORSCHE CAYENNE ALSO INCLUDED. *TC
6963 — AIR BAGS
AIRBAG WARNING LIGHT ACTIVATED IN MULTI-FUNCTION DISPLAY, DIAGNOSTIC TROUBLE CODE 1217 AND/OR 1218 IN FAULT MEMORY OF AIRBAG CONTROL UNIT. *TT
1104 — AIR BAGS
AIRBAG WARNING LIGHT ACTIVATED. *EH
504 — POWER TRAIN:AXLE ASSEMBLY
REAR AXLE NOISE (SQUEAKING). *MJ
Showing 10 of 12 technical service bulletins.
NHTSA Investigations for the 2004 PORSCHE CAYENNE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PORSCHE CAYENNE
- 2003 PORSCHE CAYENNE — 3 complaints
- 2004 PORSCHE CAYENNE (current)
- 2005 PORSCHE CAYENNE — 43 complaints
- 2006 PORSCHE CAYENNE — 55 complaints
- 2007 PORSCHE CAYENNE — 0 complaints
- 2008 PORSCHE CAYENNE — 38 complaints
- 2009 PORSCHE CAYENNE — 19 complaints
Other PORSCHE Models
- PORSCHE TAYCAN — 378 total complaints
- PORSCHE MACAN — 245 total complaints
- PORSCHE BOXSTER — 219 total complaints
- PORSCHE 911 — 173 total complaints
- PORSCHE PANAMERA — 153 total complaints
- PORSCHE CAYENNE S — 135 total complaints
- PORSCHE 911 TURBO — 89 total complaints
- PORSCHE 911 GT3 — 67 total complaints