2011 PORSCHE CAYENNE — Problems, Recalls & Safety Data
N/A
Safety Rating
37
Owner Complaints
3
Recalls
15
Service Bulletins
0
Investigations
Overview of the 2011 PORSCHE CAYENNE
The 2011 PORSCHE CAYENNE has received a total of 37 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:HEADLIGHTS. 15 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problems involve the Engine (12 complaints), Power Train (11 complaints), and Unknown Or Other (5 complaints).
Recalls for the 2011 PORSCHE CAYENNE
NHTSA has recorded 5 recalls for the 2011 PORSCHE CAYENNE, potentially affecting up to 777,152 vehicles.
Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS
| 222,858 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
View full details →Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS
| 222,858 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
View full details →Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS
| 222,858 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
View full details →Recall 16V169000 — SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
| 88,300 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2011-2016 Cayenne vehicles manufactured April 28, 2010, to January 11, 2016. The brake pedal pivot pin may be missing a circlip, allowing the pivot pin to move and the brake pedal to dislodge.
Consequence: If the brake pedal dislodges, the driver may not be able to apply the brakes, increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will inspect the brake pedal assembly circlip, installing any missing circlips, free of charge. The recall began on July 8, 2016. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall...
View full details →Recall 12V065000 — EXTERIOR LIGHTING:HEADLIGHTS
| 20,278 vehicles affected
Defect: PORSCHE IS RECALLING CERTAIN MODEL YEAR 2011-2012 CAYENNE, CAYENNE S, CAYENNE S HYBRID, AND CAYENNE TURBO VEHICLES MANUFACTURED FROM MARCH 8, 2010, THROUGH JANUARY 31, 2012 BECAUSE THE HEADLAMPS MAY COME LOOSE AND DETACH FROM THE FENDER.
Consequence: A DETACHED HEADLIGHT COULD LEAD TO LOSS OF VISIBILITY AND AN INCREASED RISK OF A CRASH.
Remedy: PORSCHE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEADLAMP LOCKING ASSEMBLIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 9, 2012. OWNERS MAY CONTACT PORSCHE AT 1-800-767-7243.
View full details →Owner Complaints for the 2011 PORSCHE CAYENNE
37 complaints have been filed with NHTSA for the 2011 PORSCHE CAYENNE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 12 | 1 | 0 | 0 | 0 |
| Power Train | 11 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 5 | 0 | 0 | 0 | 0 |
| Air Bags | 3 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightingheadlights | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
AT HIGHWAY SPEEDS, RANDOMLY A SERIOUS UNSAFE TO OPERATE 'SERVICE NECESSARY' WARNING APPEARS ON THE INSTRUMENT PANEL AND THE CRUISE CONTROL MALFUNCTIONS; ABRUPTLY SHUTTING OFF. WITH THE SERVICE NECESSARY WARNING INDICATED, THE VEHICLE IS UNSAFE TO OPERATE. THIS UNSAFE VEHICLE IS NOT DRIVE-ABLE WITH CRUISE CONTROL. ERROR WILL GO AWAY ON ITS OWN. THIS BREAKDOWN APPEARS TO BE KNOWN TO PORSCHE BASED ON WHAT I HAVE SEEN ON INTERNET COMMUNITY SITES
The original Porsche leather upper dashboard has shrunk, causing exposed staples, and rippling of the leather , including rippling and bunching of the leather that is covering the passenger dash airbag assembly. I have been informed that in the event of an accident causing airbags to deploy, the passenger airbag would likely not deploy correctly, and further injury could also occur because of exposed staples and hardware that should not be exposed. My Porsche dealer and independent dealer have both advised replacement of dash (for a very large sum of money). I have also taken the vehicle to multiple upholstery shops and all have declined to fix the problem solely due to the airbag risk/liability. This is very common issue for late model porsche full leather option dashes, and specifically Cayenne models seem to be heavily affected. At this point, I am worried about the safety of my vehicle, and continue usage, and the dealer price to fix out of pocket is prohibitive (the part itself from the porsche dealer is >$6000, not including significant labor charges to remove and replace the full dash). Cayenne owners have been quoted over $10,000 to fix the issue from dealers. Thank you for your time
Porsche dash material is separating from the substrate of the structure. This material is directly between the airbag and the now loose material on the surface of the dash (leather). Porsche will not repair this and recommends a replacement at an estimated $10,000 USD. There is a significant risk to safety as the now loose upper material will interfere with the deployment of the airbag on the passenger side, adding potential harm and injury to a passenger inside the vehicle.
The original Porsche leather upper dashboard has shrunk, causing exposed staples, and rippling of the leather , including rippling and bunching of the leather that is covering the passenger dash airbag assembly. I have been informed that in the event of an accident causing airbags to deploy, the passenger airbag would likely not deploy correctly, and further injury could also occur because of exposed staples and hardware that should not be exposed. My Porsche dealer and independent dealer have both advised replacement of dash (for a very large sum of money). I have also taken the vehicle to multiple upholstery shops and all have declined to fix the problem solely due to the airbag risk/liability. This is very common issue for late model porsche full leather option dashes, and specifically Cayenne models seem to be heavily affected. At this point, I am worried about the safety of my vehicle, and continue usage, and the dealer price to fix out of pocket is prohibitive (the part itself from the porsche dealer is >$6000, not including significant labor charges to remove and replace the full dash). Cayenne owners have been quoted over $10,000 to fix the issue from dealers. Thank you for your time
Porsche dash material is separating from the substrate of the structure. This material is directly between the airbag and the now loose material on the surface of the dash (leather). Porsche will not repair this and recommends a replacement at an estimated $10,000 USD. There is a significant risk to safety as the now loose upper material will interfere with the deployment of the airbag on the passenger side, adding potential harm and injury to a passenger inside the vehicle.
Safety Rating for the 2011 PORSCHE CAYENNE
NHTSA has not yet tested the 2011 PORSCHE CAYENNE in its New Car Assessment Program.
Technical Service Bulletins for the 2011 PORSCHE CAYENNE
Porsche Cars North America, Inc. has issued 15 technical service bulletins (TSBs) for the 2011 PORSCHE CAYENNE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
No. 33-23 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Instructions on manufactures certificate for approved Porsche C30 engine oils
No. 199-22-3 — ELECTRICAL SYSTEM
Technical information for ANB4 - retrofitting locking caps on the front left and right headlights.
No. 44-21 — TIRES
List of approved wheels, tires and spacers for the E2 Cayenne.
PIWIS2001af — ELECTRICAL SYSTEM
Information on PIWIS Tester III Online Update 39.700.030
No. 83-20.1 — POWER TRAIN
Extended warranty info for the Cayenne Transfer Gear MY11-14.
No. D498 — EQUIPMENT
Information on parts withdrawal of an engine from all dealers.
25/16 — EQUIPMENT
AG02 Stop Sale Campaign/Recall Campaign - Checking Circlip on Bearing Bracket for Pedals Internal tests have shown that a circlip on the bearing bracket for the pedals may have become detached from its locking position as a result of preassembly processes carried out by a supplier. In this case, the...
122-L4A6G-06 — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Concerns: Rear-differential lock control unit Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. With the current data record for regulating the rear-differential lock, there may be increased wear on the pinion shaft on the servo motor for the rear-differential lock as a result...
122-Z5U2U-06 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Concerns: Brake fluid reservoir sensor Information: "Warning Brake fluid level" in instrument cluster. Information For precise fault cause analysis for the message "Warning Brake fluid level" in the instrument cluster, the parts will be requested.
TI-52-12 — ELECTRICAL SYSTEM
PORSCHE: VEHICLES WITH REAR END ELECTRONICS AND FRONT END ELECTRONICS CONTROL UNITS HAVE ISSUES WITH KEY NOT ABLE TO BE INSERTED IN THE IGNITION SWITCH AND A POSSIBILITY OF NOT SWITCH TO ENERGY SAVING MODE WITH REAR END ELECTRONICS DUE TO SOFTWARE ERROR AND MUST BE REPROGRAMMED WITH UPDATED DATA...
Showing 10 of 15 technical service bulletins.
NHTSA Investigations for the 2011 PORSCHE CAYENNE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PORSCHE CAYENNE
- 2006 PORSCHE CAYENNE — 55 complaints
- 2007 PORSCHE CAYENNE — 0 complaints
- 2008 PORSCHE CAYENNE — 38 complaints
- 2009 PORSCHE CAYENNE — 19 complaints
- 2010 PORSCHE CAYENNE — 1 complaint
- 2011 PORSCHE CAYENNE (current)
- 2012 PORSCHE CAYENNE — 33 complaints
- 2013 PORSCHE CAYENNE — 50 complaints
- 2014 PORSCHE CAYENNE — 76 complaints
- 2015 PORSCHE CAYENNE — 16 complaints
- 2016 PORSCHE CAYENNE — 52 complaints
Other PORSCHE Models
- PORSCHE TAYCAN — 378 total complaints
- PORSCHE MACAN — 245 total complaints
- PORSCHE BOXSTER — 219 total complaints
- PORSCHE 911 — 173 total complaints
- PORSCHE PANAMERA — 153 total complaints
- PORSCHE CAYENNE S — 135 total complaints
- PORSCHE 911 TURBO — 89 total complaints
- PORSCHE 911 GT3 — 67 total complaints