2023 PORSCHE CAYENNE — Problems, Recalls & Safety Data
N/A
Safety Rating
8
Owner Complaints
1
Recall
7
Service Bulletins
0
Investigations
Overview of the 2023 PORSCHE CAYENNE
The 2023 PORSCHE CAYENNE has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. 7 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problems involve the Unknown Or Other (3 complaints), Electrical System (2 complaints), and Steering (1 complaint).
Recalls for the 2023 PORSCHE CAYENNE
NHTSA has recorded 1 recall for the 2023 PORSCHE CAYENNE, potentially affecting up to 172,107 vehicles.
Recall 25V896000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 172,107 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this...
View full details →Owner Complaints for the 2023 PORSCHE CAYENNE
8 complaints have been filed with NHTSA for the 2023 PORSCHE CAYENNE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 3 | 0 | 0 | 1 | 0 |
| Electrical System | 2 | 0 | 0 | 1 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 1 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
i was driving my car and at a stop sign i started accelerating when the light turned green - i must have been going 45 mPH after the light and all of a sudden my car went into hyper acceleration speeding up to 80 mph, i was pumping my brakes and the car was still raging to accelerate. I almost ran into a semi truck in front of me becuase i could not stop my car from accelerating, my foot was on the brake padel not the accelerator and it would slow down but as soon as I take the foot off of the brake - it would go into a rage accelration again, my car also gave WBA restricted warnings while accelerating. I was finally about 2 miles of stoping and accelerating pull into a sholder with my brakes slammed, and parking brake pulled, the car finally came to a stop. I was also being followed by other cars and could have caused them to run into me as i tried to stop the car.
i was driving my car and at a stop sign i started accelerating when the light turned green - i must have been going 45 mPH after the light and all of a sudden my car went into hyper acceleration speeding up to 80 mph, i was pumping my brakes and the car was still raging to accelerate. I almost ran into a semi truck in front of me becuase i could not stop my car from accelerating, my foot was on the brake padel not the accelerator and it would slow down but as soon as I take the foot off of the brake - it would go into a rage accelration again, my car also gave WBA restricted warnings while accelerating. I was finally about 2 miles of stoping and accelerating pull into a sholder with my brakes slammed, and parking brake pulled, the car finally came to a stop. I was also being followed by other cars and could have caused them to run into me as i tried to stop the car.
i was driving my car and at a stop sign i started accelerating when the light turned green - i must have been going 45 mPH after the light and all of a sudden my car went into hyper acceleration speeding up to 80 mph, i was pumping my brakes and the car was still raging to accelerate. I almost ran into a semi truck in front of me becuase i could not stop my car from accelerating, my foot was on the brake padel not the accelerator and it would slow down but as soon as I take the foot off of the brake - it would go into a rage accelration again, my car also gave WBA restricted warnings while accelerating. I was finally about 2 miles of stoping and accelerating pull into a sholder with my brakes slammed, and parking brake pulled, the car finally came to a stop. I was also being followed by other cars and could have caused them to run into me as i tried to stop the car.
In-car entertainment, transmissions controls, audio controls, climate controls (front and rear) , car will shut off without turning the key in off position, often times the vehicle will just terminate a call with no warning - no explantion, the rear camera on the screen in reverse show the rear of the car but it stays on for like 10 seconds when moving forward in drive, all of these are selected one the center console but placing your hand and fingers on the panel you accidentally select features or controls - this is dangerous because you hit things that you don't want and is distracting. the entertainment system does not have the features they represent that they do and you are constantly distracted with trying to find a feature that it doesn't have or can't find; using the phone will not allow you to use the keypad until stopped. so what you end up doing is using your iPhone which becomes a safety issue. there are so many problems that I can't message all. If you can give me a link I can't send or upload about 50 videos. I think all around to use the center counsel because hazardous design as to how to use a feature - it's a massive safety issue and hazard. I believe that many owners have been in accidents and caused damages and perhaps deaths. Porsche will not respond after the first call a few months ago. I was told by a dealer to contact the BBB - they told me that Porsche cars of America has a D minus rating and never has responded to customer complaints. I did discover that they made massive changes in the 2024 model. no wonder - I will stop here - will; attach a few photo's but there is no explanation. please help!!
In-car entertainment, transmissions controls, audio controls, climate controls (front and rear) , car will shut off without turning the key in off position, often times the vehicle will just terminate a call with no warning - no explantion, the rear camera on the screen in reverse show the rear of the car but it stays on for like 10 seconds when moving forward in drive, all of these are selected one the center console but placing your hand and fingers on the panel you accidentally select features or controls - this is dangerous because you hit things that you don't want and is distracting. the entertainment system does not have the features they represent that they do and you are constantly distracted with trying to find a feature that it doesn't have or can't find; using the phone will not allow you to use the keypad until stopped. so what you end up doing is using your iPhone which becomes a safety issue. there are so many problems that I can't message all. If you can give me a link I can't send or upload about 50 videos. I think all around to use the center counsel because hazardous design as to how to use a feature - it's a massive safety issue and hazard. I believe that many owners have been in accidents and caused damages and perhaps deaths. Porsche will not respond after the first call a few months ago. I was told by a dealer to contact the BBB - they told me that Porsche cars of America has a D minus rating and never has responded to customer complaints. I did discover that they made massive changes in the 2024 model. no wonder - I will stop here - will; attach a few photo's but there is no explanation. please help!!
Safety Rating for the 2023 PORSCHE CAYENNE
NHTSA has not yet tested the 2023 PORSCHE CAYENNE in its New Car Assessment Program.
Technical Service Bulletins for the 2023 PORSCHE CAYENNE
Porsche Cars North America, Inc. has issued 7 technical service bulletins (TSBs) for the 2023 PORSCHE CAYENNE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
No. 227-24 — STEERING
Technical Information - Telephone Buttons on the Multi-Function Steering Wheel Occasionally Not Functioning: Re-Program Instrument Cluster Control Unit (227/24)
No. 236-22-1 — ELECTRICAL SYSTEM
Technical information for WNT1 - reprogramming connect control unit and central computer
No. 251-22 — ELECTRICAL SYSTEM
Technical information for WNV7 - activating gateway off-road function control unit.
WNV7 — ELECTRICAL SYSTEM
Porsche intranet posting with information on workshop campaign WNV7 - Activating Gateway Off-road Function Control Unit
No. 2231 — ELECTRICAL SYSTEM
Instructions on advanced technical information for the Porsche Mobile Charger Connect (PMCC)
No. 155-21-3 — ELECTRICAL SYSTEM
Technical information for WML0 - retrofitting loaudspeaker booster
No. 12-22 — ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Instructions on manufacturers certificate for allocation of approved engine oils.
NHTSA Investigations for the 2023 PORSCHE CAYENNE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PORSCHE CAYENNE
- 2018 PORSCHE CAYENNE — 16 complaints
- 2019 PORSCHE CAYENNE — 49 complaints
- 2020 PORSCHE CAYENNE — 23 complaints
- 2021 PORSCHE CAYENNE — 19 complaints
- 2022 PORSCHE CAYENNE — 0 complaints
- 2023 PORSCHE CAYENNE (current)
- 2024 PORSCHE CAYENNE — 9 complaints
- 2025 PORSCHE CAYENNE — 9 complaints
- 2026 PORSCHE CAYENNE — 0 complaints
Other PORSCHE Models
- PORSCHE TAYCAN — 378 total complaints
- PORSCHE MACAN — 245 total complaints
- PORSCHE BOXSTER — 219 total complaints
- PORSCHE 911 — 173 total complaints
- PORSCHE PANAMERA — 153 total complaints
- PORSCHE CAYENNE S — 135 total complaints
- PORSCHE 911 TURBO — 89 total complaints
- PORSCHE 911 GT3 — 67 total complaints