2021 PORSCHE CAYENNE — Problems, Recalls & Safety Data

Odometer Fraud. The contact purchased a 2021 Porsche Cayenne. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase on 5/29/25, the mileage was 21,000. The contact had taken the vehicle to another dealer for other repairs, and the dealer informed the contact that the vehicle was flagged for Odometer Fraud, and the actual mileage was 90,000. The dealer found an odometer tampering device still located on the vehicle, but deactivated the device. The contact called the State Attorney General's Office for New Jersey.

I am reporting a safety defect with my 2021 Porsche Cayenne GTS. The leather dashboard is delaminating and lifting away from its underlying structure. This defect is concerning because: The delamination is occurring on the drivers side but will eventually expand in the area covering the passenger-side airbag. If the airbag deploys, the raised/lifted dashboard material may interfere with or obstruct proper deployment, posing a serious risk to passenger safety. Porsche Cars North America (PNA) has been notified, but they classify this issue as “cosmetic” and refuse to repair it voluntarily under warranty or goodwill. Furthermore, The issue was not disclosed by the dealer at purchase. I have consulted two Porsche dealerships, both of which confirmed Porsche considers this a cosmetic defect not covered by the Certified Pre Owned warranty. However, given the location and potential interaction with the airbag system, I strongly believe this constitutes a safety-related defect that requires investigation. Online forums show this is a common issue across many models made by Porsche during this time but specifically SUV's. I am requesting that NHTSA investigate this issue to determine whether the delaminating dashboards in Porsche Cayenne models create a safety hazard that requires a recall and mandatory repair.

Dashboard leather is separating and was told this could affect the airbag deployment in the case of an accident. Porsche dealership is asking 10k outside of warranty to replace the dash. If it was just cosmetic I could deal with it, but now that it is a safety concern for my passenger I feel forced to overspend. Even a reduced amount would help but a whole dash replacement sounds excessive to make sure the leather is not obstructing the airbag.

Dashboard leather is separating and was told this could affect the airbag deployment in the case of an accident. Porsche dealership is asking 10k outside of warranty to replace the dash. If it was just cosmetic I could deal with it, but now that it is a safety concern for my passenger I feel forced to overspend. Even a reduced amount would help but a whole dash replacement sounds excessive to make sure the leather is not obstructing the airbag.

Much like thousands of Cayenne drivers, I am constantly let down by an ongoing issue with Adaptive Cruise Control failures with an error message that reads, “Adaptive Cruise Control unavailable.” THIS MAY CAUSE SERIOUS INJURY OR DEATH IF NOT REPAIRED AS VEHICULAR COLLISION RATES INCREASE DRAMATICALLY TO NO AVAIL. Porsche dealers are notoriously recalcitrant about taking adequate responsibility for these failures. The cost of repairing Porsche’s poor craftsmanship is either prohibitive or they are disinterested in repairing these problems within an acceptable timeframe. It is long past due for the Federal government to intervene and compel Porsche to recall and repair their Adaptive Cruise Control failures. I had my cameras recalibrated three (3) times in three (3) weeks and yet the problem persists without meaningful redress. HELP!