2023 MITSUBISHI ECLIPSE CROSS — Problems, Recalls & Safety Data
5/5
Safety Rating
8
Owner Complaints
0
Recalls
9
Service Bulletins
0
Investigations
Overview of the 2023 MITSUBISHI ECLIPSE CROSS
The 2023 MITSUBISHI ECLIPSE CROSS has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 9 technical service bulletins have been issued by Mitsubishi Motors North America, Inc. for this model year. The most commonly reported problems involve the Exterior Lighting (2 complaints), Air Bags (1 complaint), and Electrical System (1 complaint).
Recalls for the 2023 MITSUBISHI ECLIPSE CROSS
There are no recalls on file with NHTSA for the 2023 MITSUBISHI ECLIPSE CROSS. No Active Recalls
Owner Complaints for the 2023 MITSUBISHI ECLIPSE CROSS
8 complaints have been filed with NHTSA for the 2023 MITSUBISHI ECLIPSE CROSS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Exterior Lighting | 2 | 1 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 1 | 0 | 0 | 0 |
| Power Traindrivelinedifferential Unit | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 1 | 0 | 0 | 0 |
Most Recent Complaints
Unknown
Unknown
The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated that while the vehicle was at the independent mechanic for a service appointment, the contact was informed that the front and rear differentials were failing. The contact was informed of the clicking sound when the steering wheel was turned in either direction. The contact was informed that the front and rear differentials needed to be replaced. No warning lights were illuminated. The contact stated that the vehicle was taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.
The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated that while the vehicle was at the independent mechanic for a service appointment, the contact was informed that the front and rear differentials were failing. The contact was informed of the clicking sound when the steering wheel was turned in either direction. The contact was informed that the front and rear differentials needed to be replaced. No warning lights were illuminated. The contact stated that the vehicle was taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.
Safety Rating for the 2023 MITSUBISHI ECLIPSE CROSS
The 2023 MITSUBISHI ECLIPSE CROSS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2023 MITSUBISHI ECLIPSE CROSS
Mitsubishi Motors North America, Inc. has issued 9 technical service bulletins (TSBs) for the 2023 MITSUBISHI ECLIPSE CROSS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TECH TALK 284 — ELECTRICAL SYSTEM
Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
TSB-25-42-001 — STRUCTURE:BODY
Service Manual Revision -This Technical Service Bulletin provides correction to the description of the Sunroof Assembly maintenance procedure in the applicable Service Manual sections.
TSB-24-51-001 — EXTERIOR LIGHTING
Service Manual Revision - This Technical Service Bulletin provides installation procedure changes for the Front Bumper Headlight Bracket in the applicable Service Manual sections.
TSB-24-51-001 — STRUCTURE
Service Manual Revision - This Technical Service Bulletin provides installation procedure changes for the Front Bumper Headlight Bracket in the applicable Service Manual sections.
TSB-23-42A-004 — STRUCTURE
This Technical Service Bulletin provides instructions to dealers regarding the opening force of liftgate gas springs and when/how to replace them.
TSB-23-54-007 — ELECTRICAL SYSTEM
This Technical Service Bulletin provides service manual corrections to the Smartphone Link Display Audio Diagnosis Mode instructions.
TIN-22-54-005 — EXTERIOR LIGHTING
This is a Technical Information Notice advising dealers of necessary precautions during the handling/installation of dynamic shield accessory illuminators.
TSB-22-00-003 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Technical Service Bulletin was sent to dealers informing them of the important new model service information and features for the 2023 Eclipse Cross (U.S. models only).
TSB-22-00-003 — UNKNOWN OR OTHER
This Technical Service Bulletin was sent to dealers informing them of the important new model service information and features for the 2023 Eclipse Cross (U.S. models only).
NHTSA Investigations for the 2023 MITSUBISHI ECLIPSE CROSS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MITSUBISHI ECLIPSE CROSS
- 2018 MITSUBISHI ECLIPSE CROSS — 36 complaints
- 2019 MITSUBISHI ECLIPSE CROSS — 24 complaints
- 2020 MITSUBISHI ECLIPSE CROSS — 6 complaints
- 2021 MITSUBISHI ECLIPSE CROSS — 0 complaints
- 2022 MITSUBISHI ECLIPSE CROSS — 6 complaints
- 2023 MITSUBISHI ECLIPSE CROSS (current)
- 2024 MITSUBISHI ECLIPSE CROSS — 12 complaints
- 2025 MITSUBISHI ECLIPSE CROSS — 3 complaints
- 2026 MITSUBISHI ECLIPSE CROSS — 0 complaints
Other MITSUBISHI Models
- MITSUBISHI ECLIPSE — 2,784 total complaints
- MITSUBISHI GALANT — 2,429 total complaints
- MITSUBISHI OUTLANDER — 1,776 total complaints
- MITSUBISHI LANCER — 1,136 total complaints
- MITSUBISHI MONTERO — 989 total complaints
- MITSUBISHI MIRAGE — 940 total complaints
- MITSUBISHI OUTLANDER SPORT — 708 total complaints
- MITSUBISHI DIAMANTE — 657 total complaints