2024 MITSUBISHI ECLIPSE CROSS — Problems, Recalls & Safety Data
5/5
Safety Rating
12
Owner Complaints
0
Recalls
4
Service Bulletins
0
Investigations
Overview of the 2024 MITSUBISHI ECLIPSE CROSS
The 2024 MITSUBISHI ECLIPSE CROSS has received a total of 12 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 4 technical service bulletins have been issued by Mitsubishi Motors North America, Inc. for this model year. The most commonly reported problems involve the Air Bags (2 complaints), Electrical System (2 complaints), and Service Brakes (2 complaints).
Recalls for the 2024 MITSUBISHI ECLIPSE CROSS
There are no recalls on file with NHTSA for the 2024 MITSUBISHI ECLIPSE CROSS. No Active Recalls
Owner Complaints for the 2024 MITSUBISHI ECLIPSE CROSS
12 complaints have been filed with NHTSA for the 2024 MITSUBISHI ECLIPSE CROSS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 2 | 2 | 0 | 1 | 0 |
| Electrical System | 2 | 1 | 0 | 1 | 0 |
| Service Brakes | 2 | 1 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 1 | 0 | 0 | 0 |
| Parking Brake | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 1 | 0 | 1 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2024 Mitsubishi Eclipse Cross. The contact stated that the vehicle failed to reverse in cold weather. The contact stated that the brakes were frozen. The contact attempted to rock the vehicle to release the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to identify the cause of the failure. The contact stated that there was water in the parking brake cable line. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Greenbrier Ford, Inc. Service (1686 Jefferson St N, Lewisburg, WV 24901), where it was determined that the parking brake had seized. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The approximate failure mileage was 28,000,
The contact owns a 2024 Mitsubishi Eclipse Cross. The contact stated that the vehicle failed to reverse in cold weather. The contact stated that the brakes were frozen. The contact attempted to rock the vehicle to release the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to identify the cause of the failure. The contact stated that there was water in the parking brake cable line. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Greenbrier Ford, Inc. Service (1686 Jefferson St N, Lewisburg, WV 24901), where it was determined that the parking brake had seized. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The approximate failure mileage was 28,000,
The contact owns a 2024 Mitsubishi Eclipse Cross. The contact stated that the vehicle failed to reverse in cold weather. The contact stated that the brakes were frozen. The contact attempted to rock the vehicle to release the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to identify the cause of the failure. The contact stated that there was water in the parking brake cable line. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Greenbrier Ford, Inc. Service (1686 Jefferson St N, Lewisburg, WV 24901), where it was determined that the parking brake had seized. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The approximate failure mileage was 28,000,
My vehicle had been parked for 24 hours and the next day I went to get something out of the vehicle and couldn’t get in with key fin I then used the manual key and the inside of vehicle had a fire from radio to the rear view mirror burned down as if it was a manufactured issue
Me and my kids were on the way to the store and the front part of my panoramic sunroof exploded from the inside out. I took it to my dealership and the company is denying that it is a manufacturer issue. I have seen articles where this is a known issue for these types of sunroof. I didn't hit anything, nothing flew from a vehicle and hit my car, and nothing fell on my car. There was no warning light or indicator that went off in the car. My husband did get a weird email from Mitsubishi stating there was something wrong, but unable to detect what it was on 08/13 and then this happens on 08/23.
Safety Rating for the 2024 MITSUBISHI ECLIPSE CROSS
The 2024 MITSUBISHI ECLIPSE CROSS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2024 MITSUBISHI ECLIPSE CROSS
Mitsubishi Motors North America, Inc. has issued 4 technical service bulletins (TSBs) for the 2024 MITSUBISHI ECLIPSE CROSS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TIN-24-66-001 — TRAILER HITCHES
This is a Technical Information Notice reminding dealers to assemble the Vertical Tow Ball and Mount Assembly prior to delivery of the vehicle.
TSB-23-00-005 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Technical Service Bulletin provides new model features and service information for the 2024 Eclipse Cross.
TSB-23-00-006 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Technical Service Bulletin provides technical specifications for the 2024 Eclipse Cross.
TSB-23-00-002 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Technical Service Bulletin provides general Pre-Delivery Inspection (PDI) procedures, both technical and detail, for 2024 model year Mitsubishi vehicles (except Outlander PHEV).
NHTSA Investigations for the 2024 MITSUBISHI ECLIPSE CROSS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MITSUBISHI ECLIPSE CROSS
- 2019 MITSUBISHI ECLIPSE CROSS — 24 complaints
- 2020 MITSUBISHI ECLIPSE CROSS — 6 complaints
- 2021 MITSUBISHI ECLIPSE CROSS — 0 complaints
- 2022 MITSUBISHI ECLIPSE CROSS — 6 complaints
- 2023 MITSUBISHI ECLIPSE CROSS — 8 complaints
- 2024 MITSUBISHI ECLIPSE CROSS (current)
- 2025 MITSUBISHI ECLIPSE CROSS — 3 complaints
- 2026 MITSUBISHI ECLIPSE CROSS — 0 complaints
Other MITSUBISHI Models
- MITSUBISHI ECLIPSE — 2,784 total complaints
- MITSUBISHI GALANT — 2,429 total complaints
- MITSUBISHI OUTLANDER — 1,776 total complaints
- MITSUBISHI LANCER — 1,136 total complaints
- MITSUBISHI MONTERO — 989 total complaints
- MITSUBISHI MIRAGE — 940 total complaints
- MITSUBISHI OUTLANDER SPORT — 708 total complaints
- MITSUBISHI DIAMANTE — 657 total complaints