2014 MERCEDES-BENZ AMG CLA45 — Problems, Recalls & Safety Data

The contact owns a 2014 Mercedes-Benz AMG CLA45. The contact stated that while driving approximately 65 MPH, the glass panel between the front windshield and the sunroof suddenly detached. The contact inspected the vehicle and found information on NHTSA Campaign Number: 23V854000 (Structure). The dealer was contacted and informed the contact the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 75,000.

The ‘Sunroof shade’ malfunctioned. Just randomly came off-track. Yes, it is still available to inspect. Shade now hangs down and rises a safety concern for visibility. Not inspected by a dealer or other representative yet. No warning lights or failure notices are present.

I purchased my vehicle early March from Carmax. They offer a 90 day guarantee on anything that will go wrong with the vehicle full coverage. My daughter was having my grandchild so what a great opportunity but to drive my new vehicle from Chicago to Florida to give it a good run when I arrived I was having problems with the Eco drive, which is the start stop enabler. The car would die out. Also, there were a few alarms as far as the temperature of the vehicle and the service mechanism being that I had left at the dealership at 9:30 PM at night and hit the road immediately I had to notice until the morning, but there was some cracking on the exterior of the driver side tire. Upon arriving to Florida. I brought the car directly to Mercedes at the Daytona auto Mall soon as I walked in they service representative stated we don’t deal with Carmax and I said well they said the car is covered under warranty to go ahead and bring it into you guys and they will take care of the bill. They made a big fuss about it saying that it needed to go to Carmax then Carmax needed to bring them the vehicle even though I had all of my stuff located in the vehicle for traveling then they proceeded to tell me that they would not give me a loaner car during the time of my service. The Carmax representative that I spoke with in service his name was Al when I had addressed all of my concerns he had mentioned due to the tire issue. They would be replacing all four tires and that they would address the issues with the Start stop control the computer reacting and then disappearing, and also a safety recall that I had noticed about the airbags because the passenger side airbag kept displaying a blinking needless to say, after being totally inconvenienced, they have my vehicle for over a week. The second I went to pick up the car. I had to pick it up in the afternoon due to having to work in the evening they had it ready in the express. There was multiple damages to the vehicle, physical eng tire

.I PURCHASED BRAND NEW VEHICLE FROM CARMAX OF OAKLAWN , WHO IMPORTED THE VEHICLE FROM NAPERVILLE IL IT CAME WITH 90 DAY GAURANTEE OR MONEY BACK.I THEN DROVE TO FLORIDA 2 WEEKS AFTER PURCHASE OF THE VEHICLE OF WHICH MY BOYFRIEND [XXX] AT THE TIME CAN ATTEST THE VEHICLE DROVE AMAZING.UPON MY ARRIVAL I WAS HAVING ELECTRICAL ISSUES WITH THE ECO DRIVE AND THE COMPUTER CODED AND DISAPPEARED 3 TIMES. I CONTACTED CARMAX 800 NUMBER THEY ADVISED ME TO BRING IT TO THE DAYTONA BEACH AUTOMALL CARMAX WHO THEN REF ME TO THE DAYTONA AUTOMALL MERCEDES BENZ DEALER TO BE SERVICED. MERCEDES SERV REP "SAID WE DONT DEAL WITH CARMAX" AND SENT ME BACK TO CARMAX AFTER MY SERV REP INSTRUCTED ME TO BRING THE VEHICLE THERE. SO THEN I WENT TO CARMAX WHO THEN DELIVERED THE VEHICLE TO MERCEDES BENZ OF DAYTONA. I WAS GIVEN A LOANER VEHICLE OF WHICH MY PERSONAL ITEMS DISAPEARED FROM "CONVIENTLY LEGAL DOCUMENTS AND FILES" THEY REPLACED BOTH BATTERIES IN THE VEHICLE AND (4)TIRES CLAIMING IT WOULD FIX THE PROB . SOON AS I PICKED UP THE VEHICLE I INFORMED THEM THAT IT WAS NOT RIGHT AND NEEDED THE ADVISOR TO CONTACT ME ASAP. I CONTINUED TO HAVE MULTIPLE ELECTRICAL, FUEL AND COMPUTER INDICATIONS. THE VEHICLE IS NOT THE SAME CAR. I ALSO COMPARED MY VIN NUMBER THROUGH MERCEDES AND EXPRESSED A DIFFERENT MODEL OF VEHICLE. THEY CLAIMED THAT IT WAS DO TO SYSTEM BEING OUTDATED AND THAT THERE IS NO UPDATE FOR IT. SO WHY DO MY EMERGENCY SAFETY ITEMS SHOW AN ELECTRIC CAR ? DIFFERENT MODEL THE CAR STATES ITS A CLA 45 AMG. FUEL BURNS VERY QUICKLY ENGINE IS LOUDER AND I AM NOTICING A GRAYING IN MY HANDS AFTER EXCESS DRIVING ALMOST LIKE BLISTERING , THE ENGINE SOUND IS NOT CORRECT AND THE COMPUTER KEEPS JUMPING HUNDREDS OF MILES SAYING ITS OVER THE PACKAGE IN AN EXCESS OF 200 MILES PER DAY AT TIMES . TPM SYSTEM IS NOT WORKING CORRECTLY. MILEAGE IS NOT RECORDING ACCURATELY, PASS AIR BAG SAFETY GOES OFF, OF WHICH I ADDRESED THE POSS RECALL I FOUND. THEY REFUSED TO SPEAK WITH ME OR RETURN CALLS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

VEHICLE APPEARS TO BE A DIFFERENT VEHICLE OR POSSIBLY A CLONED VEHICLE ACCORDING TO FBI RECORDS . SAFETY DOES NOT MATCH UP NOR SPECS WITH THE VEHICLES VIN REPORT OR CARFAX . POSSIBLY A DUPED VEHICLE. CLAIMS REAR CAM NO CAMERA SPECS SHOW VEHICLE TO BE ELECTRIC OR BLUE LIQUID PROPELED . APP DO NOT WORK SAT SAYS ITS CONNECTED TO THE VEHICLE BUT NOT THIS ONE.