Vehicle Safety Data

Recall 21V197000 — STRUCTURE:BODY:ROOF AND PILLARS Defect in 2014-2020 MERCEDES-BENZ C 300

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RECALL This recall affects up to 15,096 vehicles.

Recall Summary

NHTSA Campaign 21V197000
Manufacturer Mercedes-Benz USA, LLC
Vehicles Affected 15,096
Component STRUCTURE:BODY:ROOF AND PILLARS
Date Notified
Affected Vehicles
2014 MERCEDES-BENZ CLA250, 2014 MERCEDES-BENZ S550, 2014 MERCEDES-BENZ AMG CLA45, 2014 MERCEDES-BENZ AMG S63, 2015 MERCEDES-BENZ GLA 250, 2015 MERCEDES-BENZ S550, 2015 MERCEDES-BENZ C300, 2015 MERCEDES-BENZ C400, 2015 MERCEDES-BENZ CLA250, 2015 MERCEDES-BENZ AMG CLA45, 2015 MERCEDES-BENZ AMG S63, 2015 MERCEDES-BENZ AMG S65, 2015 MERCEDES-BENZ S600, 2015 MERCEDES-BENZ AMG C63, 2015 MERCEDES-BENZ AMG GLA45, 2016 MERCEDES-BENZ AMG GLA45, 2016 MERCEDES-BENZ GLA 250, 2016 MERCEDES-BENZ GLE450, 2016 MERCEDES-BENZ AMG GLE63, 2016 MERCEDES-BENZ CLA250, 2016 MERCEDES-BENZ S550, 2016 MERCEDES-BENZ S600, 2016 MERCEDES-BENZ C300, 2016 MERCEDES-BENZ C450, 2016 MERCEDES-BENZ GLC300, 2016 MERCEDES-BENZ AMG CLA45, 2016 MERCEDES-BENZ AMG S63, 2016 MERCEDES-BENZ C350E, 2016 MERCEDES-BENZ AMG C63, 2017 MERCEDES-BENZ AMG S63, 2017 MERCEDES-BENZ S550, 2017 MERCEDES-BENZ C300, 2017 MERCEDES-BENZ AMG GLE43, 2017 MERCEDES-BENZ AMG GLE63, 2017 MERCEDES-BENZ GLA 250, 2017 MERCEDES-BENZ CLA250, 2017 MERCEDES-BENZ AMG CLA45, 2017 MERCEDES-BENZ GLC300, 2017 MERCEDES-BENZ AMG C43, 2017 MERCEDES-BENZ AMG C63, 2017 MERCEDES-BENZ AMG GLC43, 2017 MERCEDES-BENZ C350E, 2018 MERCEDES-BENZ C 300, 2018 MERCEDES-BENZ C 350 E, 2018 MERCEDES-BENZ GLA 250, 2018 MERCEDES-BENZ AMG S63, 2018 MERCEDES-BENZ CLA 250, 2018 MERCEDES-BENZ AMG CLA45, 2018 MERCEDES-BENZ AMG C63, 2018 MERCEDES-BENZ AMG C43, 2018 MERCEDES-BENZ GLC 300, 2018 MERCEDES-BENZ AMG GLC43, 2018 MERCEDES-BENZ S 450, 2018 MERCEDES-BENZ AMG GLC63, 2018 MERCEDES-BENZ S560, 2018 MERCEDES-BENZ AMG GLE43, 2018 MERCEDES-BENZ AMG GLE63, 2019 MERCEDES-BENZ C 300, 2019 MERCEDES-BENZ CLA 250, 2019 MERCEDES-BENZ S 450, 2019 MERCEDES-BENZ AMG GLC43, 2019 MERCEDES-BENZ GLC 300, 2019 MERCEDES-BENZ GLC350E, 2019 MERCEDES-BENZ AMG C43, 2019 MERCEDES-BENZ S560, 2019 MERCEDES-BENZ AMG S63, 2019 MERCEDES-BENZ AMG C63, 2019 MERCEDES-BENZ GLA 250, 2019 MERCEDES-BENZ AMG GLE63, 2019 MERCEDES-BENZ AMG GLE43, 2020 MERCEDES-BENZ S 450, 2020 MERCEDES-BENZ GLA 250, 2020 MERCEDES-BENZ C 300, 2020 MERCEDES-BENZ GLC 300, 2020 MERCEDES-BENZ AMG S63, 2020 MERCEDES-BENZ AMG C43

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Safety Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

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