Vehicle Safety Data

Recall 23V854000 — STRUCTURE:BODY:ROOF AND PILLARS Defect in 2014-2020 MERCEDES-BENZ S550E

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RECALL This recall affects up to 2,976 vehicles.

Recall Summary

NHTSA Campaign 23V854000
Manufacturer Mercedes-Benz USA, LLC
Vehicles Affected 2,976
Component STRUCTURE:BODY:ROOF AND PILLARS
Date Notified
Affected Vehicles
2014 MERCEDES-BENZ CLA250, 2014 MERCEDES-BENZ S550, 2014 MERCEDES-BENZ AMG CLA45, 2014 MERCEDES-BENZ AMG S63, 2015 MERCEDES-BENZ S550E, 2015 MERCEDES-BENZ GLA 250, 2015 MERCEDES-BENZ S550, 2015 MERCEDES-BENZ C300, 2015 MERCEDES-BENZ C400, 2015 MERCEDES-BENZ CLA250, 2015 MERCEDES-BENZ AMG CLA45, 2015 MERCEDES-BENZ AMG S63, 2015 MERCEDES-BENZ AMG S65, 2015 MERCEDES-BENZ S600, 2015 MERCEDES-BENZ AMG C63, 2015 MERCEDES-BENZ AMG GLA45, 2015 MERCEDES-BENZ redundant S550E, 2016 MERCEDES-BENZ GLA 250, 2016 MERCEDES-BENZ GLE450, 2016 MERCEDES-BENZ CLA250, 2016 MERCEDES-BENZ S550, 2016 MERCEDES-BENZ S600, 2016 MERCEDES-BENZ C300, 2016 MERCEDES-BENZ C450, 2016 MERCEDES-BENZ GLC300, 2016 MERCEDES-BENZ AMG CLA45, 2016 MERCEDES-BENZ AMG S63, 2016 MERCEDES-BENZ C350E, 2016 MERCEDES-BENZ AMG C63, 2017 MERCEDES-BENZ S550, 2017 MERCEDES-BENZ C300, 2017 MERCEDES-BENZ AMG GLE43, 2017 MERCEDES-BENZ AMG GLE63, 2017 MERCEDES-BENZ GLA 250, 2017 MERCEDES-BENZ CLA250, 2017 MERCEDES-BENZ AMG CLA45, 2017 MERCEDES-BENZ GLC300, 2017 MERCEDES-BENZ AMG C43, 2017 MERCEDES-BENZ AMG C63, 2017 MERCEDES-BENZ AMG GLC43, 2017 MERCEDES-BENZ C350E, 2018 MERCEDES-BENZ CLA 250, 2018 MERCEDES-BENZ GLC 350 E, 2018 MERCEDES-BENZ C 300, 2018 MERCEDES-BENZ AMG CLA45, 2018 MERCEDES-BENZ AMG C63, 2018 MERCEDES-BENZ AMG C43, 2018 MERCEDES-BENZ GLC 300, 2018 MERCEDES-BENZ AMG GLC43, 2018 MERCEDES-BENZ AMG GLE43, 2018 MERCEDES-BENZ AMG GLE63, 2018 MERCEDES-BENZ C 350 E, 2018 MERCEDES-BENZ GLA 250, 2018 MERCEDES-MAYBACH S 560, 2019 MERCEDES-BENZ C 300, 2019 MERCEDES-BENZ CLA 250, 2019 MERCEDES-BENZ AMG GLC43, 2019 MERCEDES-BENZ GLC 300, 2019 MERCEDES-BENZ GLC350E, 2019 MERCEDES-BENZ AMG C43, 2019 MERCEDES-BENZ AMG GLC63, 2019 MERCEDES-BENZ AMG C63, 2019 MERCEDES-BENZ GLA 250, 2019 MERCEDES-BENZ AMG GLE43, 2019 MERCEDES-BENZ AMG GLE63, 2019 MERCEDES-MAYBACH S 560, 2020 MERCEDES-BENZ C 300, 2020 MERCEDES-BENZ GLC 300, 2020 MERCEDES-BENZ AMG C43, 2020 MERCEDES-BENZ AMG C63, 2020 MERCEDES-MAYBACH S 560

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Safety Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

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