2018 MERCEDES-BENZ GLC 350 E — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
7
Recalls
6
Service Bulletins
0
Investigations
Overview of the 2018 MERCEDES-BENZ GLC 350 E
The 2018 MERCEDES-BENZ GLC 350 E has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 16 recall campaigns affecting this vehicle, covering issues with STRUCTURE:BODY:ROOF AND PILLARS. 6 technical service bulletins have been issued by Mercedes-Benz USA, LLC for this model year. The most commonly reported problem area is the Electrical System (2 complaints).
Recalls for the 2018 MERCEDES-BENZ GLC 350 E
NHTSA has recorded 16 recalls for the 2018 MERCEDES-BENZ GLC 350 E, potentially affecting up to 881,640 vehicles.
Recall 23V854000 — STRUCTURE:BODY:ROOF AND PILLARS
| 2,976 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at...
View full details →Recall 23V854000 — STRUCTURE:BODY:ROOF AND PILLARS
| 2,976 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at...
View full details →Recall 23V854000 — STRUCTURE:BODY:ROOF AND PILLARS
| 2,976 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at...
View full details →Recall 23V854000 — STRUCTURE:BODY:ROOF AND PILLARS
| 2,976 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at...
View full details →Recall 23V854000 — STRUCTURE:BODY:ROOF AND PILLARS
| 2,976 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at...
View full details →Recall 23V854000 — STRUCTURE:BODY:ROOF AND PILLARS
| 2,976 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at...
View full details →Recall 23V854000 — STRUCTURE:BODY:ROOF AND PILLARS
| 2,976 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at...
View full details →Recall 23V854000 — STRUCTURE:BODY:ROOF AND PILLARS
| 2,976 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at...
View full details →Recall 18V838000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
| 104,663 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e...
Consequence: If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
Remedy: MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.
View full details →Recall 18V610000 — EXTERIOR LIGHTING:TURN SIGNAL
| 4,702 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLC300 4MATIC Coupe, GLC300, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG 4MATIC Coupe, and GLC43 AMG 4MATIC vehicles equipped with LED headlights. The front turn signals may have an incorrect color of pink or violet. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number...
Consequence: Turn signals that are the wrong color may not be as easily recognized by other drivers, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the color of the turn signal, replacing the LED module as necessary, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
View full details →Recall 18V683000 — SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
| 4,702 vehicles affected
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2018 Mercedes-Benz GLC300 and GLC300 4Matic, 2018 GLC350e and GLC63 AMG 4Matic and 2017-2018 GLC43 AMG 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
Consequence: If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will install felt strips between the C-pillar and rear side paneling, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is...
View full details →Recall 18V683000 — STRUCTURE:BODY:ROOF AND PILLARS
| 4,702 vehicles affected
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2018 Mercedes-Benz GLC300 and GLC300 4Matic, 2018 GLC350e and GLC63 AMG 4Matic and 2017-2018 GLC43 AMG 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
Consequence: If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will install felt strips between the C-pillar and rear side paneling, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is...
View full details →Recall 18V208000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 57 vehicles affected
Defect: Mercedes-Benz USA LLC (MBUSA) is recalling certain 2018 AMG GT, AMG GT C, GLC43 AMG 4Matic, GLC300, GLC300 4Matic and GLC350e 4Matic vehicles. The housing for the driver side air bag inflator may have been made with defective steel. In the event of an air bag deployment, the defective steel may cause the inflator to improperly inflate the driver-side air...
Consequence: In the event of a crash involving driver air bag deployment, an improperly inflated air bag and/or an inflator rupture with sharp metal fragments might result in serious injury or death to the driver or to occupants.
Remedy: MBUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is expected to begin May 29, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
View full details →Recall 18V177000 — SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
| 121,858 vehicles affected
Defect: Mercedes Benz USA LLC (MBUSA) is recalling certain 2017-2018 GLC43 AMG, 2016-2018 GLC300 4Matic, 2016-2018 GLC300, 2018 GLC63 AMG 4Matic, and 2018 GLC350e 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
Consequence: If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will install a buffer to the c-pillar paneling, free of charge. The recall is expected to begin May 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is...
View full details →Recall 18V177000 — STRUCTURE:BODY:ROOF AND PILLARS
| 121,858 vehicles affected
Defect: Mercedes Benz USA LLC (MBUSA) is recalling certain 2017-2018 GLC43 AMG, 2016-2018 GLC300 4Matic, 2016-2018 GLC300, 2018 GLC63 AMG 4Matic, and 2018 GLC350e 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
Consequence: If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will install a buffer to the c-pillar paneling, free of charge. The recall is expected to begin May 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is...
View full details →Recall 17V627000 — AIR BAGS:FRONTAL
| 495,290 vehicles affected
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400...
Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
View full details →Owner Complaints for the 2018 MERCEDES-BENZ GLC 350 E
4 complaints have been filed with NHTSA for the 2018 MERCEDES-BENZ GLC 350 E. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Malfunction and engine light is on. Found p052e present. Recommended replacement of crankcase breather assembly
Malfunction and engine light is on. Found p052e present. Recommended replacement of crankcase breather assembly
The car wouldn't start. Battery is good. It had multiple codes and code for software update.
Safety Rating for the 2018 MERCEDES-BENZ GLC 350 E
NHTSA has not yet tested the 2018 MERCEDES-BENZ GLC 350 E in its New Car Assessment Program.
Technical Service Bulletins for the 2018 MERCEDES-BENZ GLC 350 E
Mercedes-Benz USA, LLC has issued 6 technical service bulletins (TSBs) for the 2018 MERCEDES-BENZ GLC 350 E. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ELW- Intake Line — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (âMBUSAâ) is extending the warranty coverage on the intake line assembly in certain Model Year (âMYâ) vehicles listed below from the original New Vehicle Limited Warranty of...
LI46.15-P-075284 — STEERING
Complaint Malfunction of the electric steering column adjustment. The adjustment application by the driver does not correspond to the adjustment direction of the steering column. Cause Polarity reversal of the lines M20/1 (steering column adjustment motor, forward and backward) and M20/2 (steering column adjustment motor, upward and downward) results in...
LI83.30-P-073900 — VISIBILITY
Complaint Insufficient cooling capacity and/or noises from refrigerant compressor Cause Under analysis Remedy In order to detect the fault, please perform the following test steps: 1. Connect manometer of air conditioning service unit in order to read off high pressure and low pressure 2. Connect XENTRY and bring up all...
LI54-30-P-069742 — EQUIPMENT:ELECTRICAL
Head-up display (HUD, code 463) - lines on the display, display flickers
LI09.40-P-064267 — POWER TRAIN
Rattling noises in area of 2-stage turbocharger, OM651
LI54.00-P-064149 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Failure of stereo multifunction camera
NHTSA Investigations for the 2018 MERCEDES-BENZ GLC 350 E
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCEDES-BENZ GLC 350 E
- 2018 MERCEDES-BENZ GLC 350 E (current)
- 2020 MERCEDES-BENZ GLC 350 E — 2 complaints
- 2021 MERCEDES-BENZ GLC 350 E — 0 complaints
Other MERCEDES-BENZ Models
- MERCEDES-BENZ C300 — 4,886 total complaints
- MERCEDES-BENZ E350 — 2,649 total complaints
- MERCEDES-BENZ E320 — 1,515 total complaints
- MERCEDES-BENZ ML350 — 1,236 total complaints
- MERCEDES-BENZ ML320 — 1,087 total complaints
- MERCEDES-BENZ GLK350 — 1,031 total complaints
- MERCEDES-BENZ C250 — 898 total complaints
- MERCEDES-BENZ C230 — 879 total complaints