2015 MERCEDES BENZ redundant S550E — Problems, Recalls & Safety Data

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N/A

Safety Rating

11

Owner Complaints

2 Crashes

1

Recall

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 2015 MERCEDES BENZ redundant S550E

The 2015 MERCEDES BENZ redundant S550E has received a total of 11 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with STRUCTURE:BODY:ROOF AND PILLARS. 1 technical service bulletin have been issued by Mercedes-Benz USA, LLC for this model year. The most commonly reported problems involve the Unknown Or Other (3 complaints), Electrical System (2 complaints), and Fuelpropulsion System (2 complaints).

Recalls for the 2015 MERCEDES BENZ redundant S550E

NHTSA has recorded 8 recalls for the 2015 MERCEDES BENZ redundant S550E, potentially affecting up to 23,808 vehicles.

Recall 23V854000 — STRUCTURE:BODY:ROOF AND PILLARS

| 2,976 vehicles affected

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at...

View full details →

Recall 23V854000 — STRUCTURE:BODY:ROOF AND PILLARS

| 2,976 vehicles affected

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at...

View full details →

Recall 23V854000 — STRUCTURE:BODY:ROOF AND PILLARS

| 2,976 vehicles affected

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at...

View full details →

Recall 23V854000 — STRUCTURE:BODY:ROOF AND PILLARS

| 2,976 vehicles affected

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at...

View full details →

Recall 23V854000 — STRUCTURE:BODY:ROOF AND PILLARS

| 2,976 vehicles affected

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at...

View full details →

Recall 23V854000 — STRUCTURE:BODY:ROOF AND PILLARS

| 2,976 vehicles affected

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at...

View full details →

Recall 23V854000 — STRUCTURE:BODY:ROOF AND PILLARS

| 2,976 vehicles affected

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at...

View full details →

Recall 23V854000 — STRUCTURE:BODY:ROOF AND PILLARS

| 2,976 vehicles affected

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at...

View full details →

Owner Complaints for the 2015 MERCEDES BENZ redundant S550E

11 complaints have been filed with NHTSA for the 2015 MERCEDES BENZ redundant S550E. Below is a breakdown by vehicle component.

Most Recent Complaints

#11546329 | ELECTRICAL SYSTEM | | 73,000 miles
The contact owns a 2009 Mercedes-Benz S550. The contact stated that while driving at an undisclosed speed with the air condition system activated, there was hot air blowing out of the vents. The contact stated that the hot air was blowing out of the vents and the floorboard was soiled with water. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the compressor and the motherboard needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the independent mechanic. The vehicle was diagnosed with electrical wiring failure. The electrical wiring underneath the driver and passenger seats was burned. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 73,000. The VIN was unavailable
#11102734 | FUEL/PROPULSION SYSTEM | | 164,000 miles
I PURCHASED A LAVISH S550 AND OVER TIME I STARTED SMELLING GAS IN THE CABIN. I DIDN'T THINK TOO MUCH ABOUT IT UNTIL THE SMELL BECAME MORE PUNGENT. I GO ONLINE TO DO SOME RESEARCH AND FIND OUT SOME OF THE CARS HAD FAULTY FUEL PUMPS WHICH LEAK INTO THE BACKSEAT. NOT ONLY DOES IT LEAK BUT THE VAPORS ARE SPREAD THROUGHOUT THE CABIN MAKING IT UNBEARABLE TO BREATH. I TOOK THE CAR IN TO MERCEDES AND THEY DON'T WANNA OWN UP TO THERE FAULTY EQUIPMENT. WITH THE TEMPERATURE BEING EXTREMELY HOT I WOULD THINK MY CAR WOULD BLOW UP BECAUSE IT IS A BLACK CAR. ANY HELP WITH THIS MATTER IS APPRECIATED. MERCEDES OF SOUTH ATLANTA (SERVICE ADVISOR-TUTT) INFORMED ME TO PAY $2100 TO FIX. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
#11020403 | FUEL/PROPULSION SYSTEM | | 40,000 miles
ON 8/29/17 AROUND 11:20 - 11:30AM, I WAS DRIVING ON N270 JUST OFF FROM HOV LANE FROM S495 NEAR MONTROSE EXIT(LITTLE BIT BEFORE), SOME METALLIC ROUND WHEEL TYPE WITH SHARP EDGES AROUND FLEW OVER FROM S270. I TRIED TO AVOID IT BY SWERVE MY CAR BUT IT MUST HAVE LANDED BELOW MY CAR AND SCRATCHED UNDERNEATH WHICH CAUSED MY CAR MAKING WEIRD SOUND PLUS BURNING GASOLINE SMELL. I DIDN'T SEE MY TIRE PRESSURE GAZE CHANGE SO I WENT INTO LOCAL LANE FROM FALLS ROAD TO GET TO MY HOME. MY CAR WAS NOT STEERING PROPERLY AND I CAN SMELL GASOLINE EVEN FROM CLOSED WINDOWS. AFTER PARKING MY CAR, I SAW GASOLINE LEAKAGE FROM UNDERNEATH MY CAR. IT WAS SUCH SCARY INCIDENT AND I WAS SO LUCKY TO BE ALIVE AND NOT HURT WITH GASOLINE LEAKING FROM MY CAR.
#11020403 | UNKNOWN OR OTHER | | 40,000 miles
ON 8/29/17 AROUND 11:20 - 11:30AM, I WAS DRIVING ON N270 JUST OFF FROM HOV LANE FROM S495 NEAR MONTROSE EXIT(LITTLE BIT BEFORE), SOME METALLIC ROUND WHEEL TYPE WITH SHARP EDGES AROUND FLEW OVER FROM S270. I TRIED TO AVOID IT BY SWERVE MY CAR BUT IT MUST HAVE LANDED BELOW MY CAR AND SCRATCHED UNDERNEATH WHICH CAUSED MY CAR MAKING WEIRD SOUND PLUS BURNING GASOLINE SMELL. I DIDN'T SEE MY TIRE PRESSURE GAZE CHANGE SO I WENT INTO LOCAL LANE FROM FALLS ROAD TO GET TO MY HOME. MY CAR WAS NOT STEERING PROPERLY AND I CAN SMELL GASOLINE EVEN FROM CLOSED WINDOWS. AFTER PARKING MY CAR, I SAW GASOLINE LEAKAGE FROM UNDERNEATH MY CAR. IT WAS SUCH SCARY INCIDENT AND I WAS SO LUCKY TO BE ALIVE AND NOT HURT WITH GASOLINE LEAKING FROM MY CAR.
#10887556 | ELECTRICAL SYSTEM | | N/A miles
VEHICLE FAILS TO GO IN PARK AFTER DRIVING ON THE STREET AND ARRIVING AT THE GROCERY STORE.

View all Unknown Or Other complaints →

Safety Rating for the 2015 MERCEDES BENZ redundant S550E

NHTSA has not yet tested the 2015 MERCEDES BENZ redundant S550E in its New Car Assessment Program.

Technical Service Bulletins for the 2015 MERCEDES BENZ redundant S550E

Mercedes-Benz USA, LLC has issued 1 technical service bulletin (TSBs) for the 2015 MERCEDES BENZ redundant S550E. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

LI-91-40 — SEAT BELTS:FRONT:RETRACTOR

MERCEDES-BENZ: THE DRIVER OR PASSENGER FRONT SEAT BELTS CAN ONLY BE PULLED OUT WITH GREAT EFFORT. A TENSIONER STAYS ENGAGED CREATING THE DIFFICULTY. *RM UPDATED 9/19/11. *PE UPDATED 7/17/12. *PE

NHTSA Investigations for the 2015 MERCEDES BENZ redundant S550E

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MERCEDES BENZ redundant S550E

  • 2015 MERCEDES BENZ redundant S550E (current)

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Other MERCEDES BENZ Models

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