2007 LEXUS IS Structure Problems

29 NHTSA complaints on file

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Structure Issues in the 2007 LEXUS IS

29 structure complaints have been filed with NHTSA for the 2007 LEXUS IS. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.

29
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths

All Structure Complaints

#10690996 |
MY 2007 LEXUS IS250 HAS A STICKY MELTING DASHBOARD AND STICKY DOOR THAT ARE A NUISANCE AND AFFECT MY DRIVING. THIS IS NOT SAFE AND LEXUS USED A HORRIBLE MATERIAL FOR IT. *TR
#10691096 |
MY 2007 LEXUS IS250 HAS ISSUES WITH THE WINDSHIELD MOLDING. THE LEFT AND RIGHT SIDE ARE CHIPPING AWAY AND CRACKING ON THE LEFT AND RIGHT SIDE. IT SEEMS LIKE IT IS DUE TO THE SUN AND THE PART DOES NOT WITHSTAND HEAT CAUSING IT TO DRY WHERE IT BECOMES BRITTLE. THIS CAN BE A SAFETY ISSUE AND NEEDS TO BE RESOLVED. *TR
#10668248 |
THE PRESENT IS TO EXPRESS MY CONCERN IN REGARDS TO HOW THE INTERIOR OF MY LEXUS IS250 HAS MELTED AND DETERIORATED. THE DASH BOARD IS COMPLETELY SHINY WHICH CAUSES A BRIGHT REFLECTION IN MY WINDSHIELD WHILE DRIVING. ALONG WITH THE GLARE IN THE WINDSHIELD, THE MELTING PLASTIC COULD TAMPER WITH THE FUNCTIONING OF MY AIRBAGS AND MAY EVEN BE RELEASING HARMFUL CHEMICALS. AFTER READING AND RESEARCHING ABOUT THE MATTER I WAS DIRECTED TO SAFERCAR.GOV TO VOICE MY CONCERNS AND JOIN THE THOUSAND OF LEXUS OWNERS DEALING WITH THIS HORRIBLE SITUATION. *TR
#10644409 |
DASHBOARD MELTING AND DOORS AFFECTED TOO. *TR
#10638917 |
THE DASHBOARD PANEL HAS DETERIORATED TO THE POINT THAT IT IS SOFT, TACKY, AND A SIGNIFICANT GLARE IS REFLECTED ONTO THE WINDSHIELD REDUCING A DRIVER'S VISIBILITY. THE DETERIORATION CONTINUES TO WORSEN SPREADING THROUGHOUT THE DASHBOARD WHERE THE PASSENGER AIRBAG IS ENCLOSED. *TR
#10638746 |
I HAVE A STICKY DASHBOARD WITH ALL FOUR OF DOORS ARE CRACKING,SOFT AND STICKY, UPON TOUCHING THE STICKY SOFT DASH RUBS OFF ONTO YOUR HANDS AND CLOTHES, THERE'S A GLARE THAT REFLECTS UNTO YOU EYES WHEN THE SUN SHINES UPON SITTING AND/OR DRIVING WHICH CAUSES A SEVERE VISION IMPAIRMENT WHICH CAN AND WILL CAUSE AN ACCIDENT EVENTUALLY. *TR
#10637822 |
THE FRONT DASHBOARD OF MY 2007 LEXUS IS350 HAS MELTED INTO A HIGHLY REFLECTIVE, STICKY SUBSTANCE THAT SIGNIFICANTLY HINDERS VISIBILITY OUT THE FRONT OF THE AUTOMOBILE UNDER CERTAIN LIGHTING CONDITIONS. I HAVE NOT HAD AN INCIDENT YET BUT AM VERY CONCERNED ABOUT THE SAFETY OF DRIVING THE CAR. *TR
#10633471 |
THE DASHBOARD SEEMS TO BE MELTING AND IS STICKY AND SHINY. IT CREATES A BLIND SPOT WHEN THE SUN HITS IT JUST RIGHT. I CONTACTED MY LEXUS DEALER IN AUSTIN AND THEY SAY CAR IS OUT OF WARRANTY SO THEY WANT US TO PAY TO FIX IT. I DON'T THINK A DASHBOARD SHOULD BE MELTING AND TURNING GLOSSY. THIS SHOULD BE CONSIDERED A DEFECT THAT POSES A SAFETY ISSUE. *TR
#10629677 |
THE DASH BOARD AND DOOR PANEL ARE DISINTEGRATING . THEY ARE STICKY AND WHEN TOUCHED IT GETS INDENTED OR THE PIECES JUST COME OFF... *TR
#10629444 |
MY DASH HAS BEEN MELTING FOR A LONG TIME NOW, IT FIRST STARTED LIGHTLY THEN WOULD DRY UP BUT THE LAST TWO SUMMERS IT HAS GOTTEN MUCH WORSE. YOU CAN NOT SEE OUT THE WINDSHIELD DRIVING IN SUNLIGHT OR WHEN LIGHTS APPROACH AT NIGHT, GLARE FROM THE SHINE ON DASH PAD REFLECTS UP ON WINDSHIELD CREATING LARGE REFLECTIVE AREA. I HAVE TAKEN SEVERAL IMAGES RECENTLY THAT SHOW THE CLEARLY DEFECTIVE DANGEROUS CONDITIONS THIS CAUSES & IN THE IMAGES ALTHOUGH VERY CLEAR THAT IT BLOCKS SIGHT... YOU CAN NOT TELL THE SEVERITY THAT IS ACTUALLY PRESENT WHEN TRAVELING AND IT FLASHES ACROSS CERTAIN ANGLES & SOMETHING PULLS OUT IN FRONT OF MY CAR I AM TOTALLY BLINDED COUPLE SECONDS. ENOUGH TIME USUALLY HAVE HIT BRAKES OR SWERVE BECAUSE CAN NOT SEE AT ALL OR IF ABOUT TOO HIT ANYTHING OR NOT, LUCKILY SO FAR NOTHING HAS HAPPENED BUT IF SOMEONE NOT...
#10628390 |
MY 2007 LEXUS IS250 DASHBOARD HAS STICKY/MELTING ISSUE. WHILE DRIVING DURING SUMMER HOT DAY IN TEXAS, THE MELTING DASHBOARD GENERATES LIGHT REFLECTION ON WINDSHIELD MAKES ME DIFFICULT TO SEE THE FRONT OBJECTS. IT ALSO MAKES ME FEEL UNSAFE BECAUSE AIRBAGS JUST UNDER IT. NOT SURE AIRBAGS GET DEPLOYED IN THE RIGHT TIME OR NOT IF AN ACCIDENT HAPPENS. LEXUS SHOULD RECALL DASHBOARDS. *TR
#10628615 |
THE DASHBOARD IS MELTING AND CAUSING A HUGE GLARE ON THE WINDSHIELD MAKING IT HARD TO DRIVE. ALSO THE MATERIAL ON THE DOOR PANEL IS LIKE CLAY. YOUR NAILS DIG IN. *TR
#10622177 |
DASHBOARD IS EXTREMELY STICKY AS IF MELTED AND CAUSES AN AWFUL GLARE ON THE WINDSHIELD DURING NIGHT AND DAY HOURS. LEXUS SAID THIS WAS A VANITY ISSUE AND WOULD NOT WARRANTY IT OUT. I DO NOT HAVE THE MONEY TO REPLACE THE DASHBOARD. ALSO THE HANDLES ON THE DOORS WHERE THE SAME MATERIALS IS, VERY SOFT AND ABLE TO BE MANIPULATED WHICH DOES NOT AFFECT DRIVING BUT IT IS AN ISSUE. *TR
#10618922 |
THE DASHBOARD IN MY LEXUS IS250 APPEARS TO BE MELTING. THE DASHBOARD BECOMES EXTREMELY STICKY WHEN THE VEHICLE IS IN THE SUNLIGHT. AS A RESULT OF THE INFERIOR QUALITY, A SHINE IS BEGINNING TO APPEAR ON THE DASHBOARD WHICH REFLECTS ON TO THE WINDSHIELD WHEN IN THE SUN. THE REFLECTION IN THE WINDSHIELD MAKES IT DIFFICULT TO SEE WHEN DRIVING AND IS GETTING INCREASINGLY WORSE AS TIME PASSES. *TR
#10617998 |
DASHBOARD ON THIS VEHICLE IS SLOWLY MELTING OFF CAUSING A HAZARDOUS GLARE WHEN DRIVING. THE GLARE INTERFERES WITH VISION WHILE DRIVING. WITH THE DASHBOARD MELTING I AM NOW QUESTIONING WHETHER THE AIR BAGS ARE IN FULL FUNCTION OR IF THEY ARE FAULTY. THE DOOR PANELS ARE STAINING CLOTHING AND HANDBAGS AS WELL. LEXUS HAS SAID THIS HAS BEEN REPORTED MANY TIMES AND THEY ARE AWARE BUT THEY ARE UNABLE TO ASSIST WITH THIS ISSUE. DRIVING THIS CAR DURING DAYLIGHT IS BECOMING DANGEROUS. *TR
#10617128 |
ON OR ABOUT AUGUST 2012, I BEGAN TO NOTICE THAT MY DASH BOARD WAS STICKY. I ATTEMPTED TO CLEAN IT BUT THAT DID NOT SOLVE THE PROBLEM. IT KEPT GETTING WORSE AND WORSE. IT SEEMS LIKE THE INSIDE OF MY CAR IS MELTING. THE DASHBOARD AND THE BLACK PANELING ON THE DOORS IS MELTING. WHEN DRIVING IN DIRECT SUNLIGHT, IT IS DIFFICULT TO SEE OUT OF THE FRONT WINDSHIELD. *JS
#10617174 | Crash
MINIMUM VISIBILITY BECAUSE OF MELTING DASHBOARD. THE GLARE FROM THE SUN DOES NOT LET YOU SEE. *JS
#10617251 |
DASHBOARD AND SIDE MOULDING ARE MELTING AND STICKY TO THE TOUCH. *JS
#10617383 |
MY CAR DASH BOARD AND SIDE PANELS ARE BEGINNING TO MELT. SINCE THIS IS HAPPENING EXACTLY ON THE DRIVER SIDE DASH BOARD, IT IS HARD TO SEE THROUGH THE WINDSHIELD AT TIMES DUE TO HAVING A REFLECTION. *JS
#10617468 |
DASHBOARD STARTED MELTING AS WELL AS DOORS AFTER 3 DAYS FROM WHEN I BOUGHT THE CAR FROM LEXUS OF ORLANDO, TOOK IT BACK AND THEY WERE NOT ABLE TO ASSIST CAUSE CAR WAS OFF WARRANTY BY 4K MILES, IF I KNEW THIS WAS HAPPENING I WOULD HAVE NEVER BOUGHT IT. *JS
#10609085 |
TOOK CAR TO DEALERSHIP DUE TO SHINY AND STICKY DASHBOARD. WAS TOLD THIS IS A KNOWN PROBLEM BUT WILL NOT REPAIR UNDER GOOD WILL SINCE WARRANTY HAS PASSED. DASHBOARD IS EXTREMELY STICKY, WILL THIS CAUSE AIR BAG PROBLEMS DURING AN ACCIDENT? THE SHINY SURFACE ALSO REFLECTS AND MAKES DRIVING DIFFICULT IN SUNLIGHT. *JS
#10604394 |
VERY BIG GLARE IN DASHBOARD THAT BLINDS YOUR VIEW IN THE WINDSHIELD WHILE DRIVING. *TR
#10592461 |
I NOTICED THE DASH BOARD GETTING SHINY WITH A STICKY FEEL AND IT CONTINUED TO GROW IN DENSITY OVER MONTHS UNTIL ABOUT 6 MONTHS AGO WHEN THE CAR WASH COMPANY I USE, TOLD ME THEY HAVE BEEN SEEING A LOT OF THAT IN LEXUS AND TOYOTA MODELS. IN ESSENCE, MY DASHBOARD IS MELTING AND THE GLARE FROM THE DASHBOARD/WINDSHIELD IS INCREASING WHICH IS AFFECTING MY VISIBILITY WHEN DRIVING. LEXUS SAID THAT SINCE MY CAR IS OUT OF WARRANTY AND THERE IS NO OFFICIAL RECALL YET, THERE IS NOTHING THAT THEY CAN DO EXCEPT CHARGE ME $1500 TO REPLACE THE DASHBOARD. THEY ACKNOWLEDGED THEY ARE BEGINNING TO SEE MORE FREQUENT CASES OF THIS. *JS
#10585756 |
BLACK DASHBOARD OF VEHICLE IS "MELTING" CAUSING A GLARE ON THE WINDSHIELD FOR THE DRIVER. THIS IS A SAFETY CONCERN AS YOUR VISION OF THE ROAD AND SURROUNDINGS ARE COMPROMISED. *JS THE INSIDE DOOR PANELS OF THE VEHICLE ARE ALSO MADE FROM THE SAME MATERIAL AS THE DASHBOARD. FROM A COSMETIC STANDPOINT THE DASHBOARD AND DOOR PANELS CANNOT BE TOUCHED WITHOUT LEAVING A MARK OR PRINT BEHIND. I HAVE REACHED OUT TO THE LOCAL TREASURE COAST LEXUS DEALERSHIP AND THE LEXUS CUSTOMER SERVICE LINE TWICE TO BE TOLD THAT I AM RESPONSIBLE AS THE OWNER TO REPAIR. BECAUSE I DID NOT PURCHASE THEIR WARRANTY, I AM OUT OF LUCK. LEXUS IS NEGLIGENT FOR THE MATERIALS USED IN PRODUCTION FOR THIS VEHICLE. WILL IT TAKE A VEHICLE ACCIDENT BEFORE THEY TAKE ACTION FOR THEIR CUSTOMERS? I HOPE NOT.
#10577941 |
THE DASH CONSOLE IS SOFT AND STICKY. IT'S LITERALLY MELTING AND MARS VERY EASY. SHINY AND REFLECTIVE DURING THE HOT SUNNY DAYS. WITH A HARD PRESS, IT WILL RETAINS FINGER PRINTS. THIS IS A DEFECTIVE PART ON THE MANUFACTURE. CONTACTED ARROWHEAD LEXUS IN GLENDALE ABOUT THE PROBLEM AND THEY BLAME ON DETAILING MATERIALS SUCH AS CLEANERS AND LEATHER PROTECTANT BREAKING DOWN CAUSING THE DASH TO BE STICKY AND MELTING. THIS IS COMPLETE FALSE AND INACCURATE BECAUSE I PERSONALLY WASH AND CLEAN MY CAR AND ONLY USED MICROFIBER AND WARM WATER TO CLEAN THE INTERIOR. LEXUS SHOULD LOOK INTO THIS PROBLEM AND FIX IT THE RIGHT WAY RATHER THAN BLAMING THE CUSTOMER WHO HAS BEEN LOYAL AND OWNS 3 LEXUS SO FAR. I CURRENTLY OWN A 2007 LEXUS GX470 AND A 2007 LEXUS IS350. I DO NOT HAVE THE PROBLEM WITH MY GX. IT'S THE IS350 DASH THAT HAS THE DASH...
#10577572 |
BLACK DASHBOARD AND INSIDE DOOR PANELS ARE MELTING ON MY 2007 LEXUS IS 250. WHILE DRIVING, THE SUN WILL GLARE OFF OF THE MELTING DASHBOARD COMPROMISING VIABILITY TO THE DRIVER. IF YOU TOUCH THE DASHBOARD, AN IMPRINT IS LEFT. VALET SERVICES ARE UNABLE TO PLACE TICKETS, OR ANY OTHER MATERIAL FOR THAT MATTER, ON THE DASHBOARD BECAUSE IT WILL STICK TO THE DASHBOARD AND LEAVE RESIDUE. THE SAME MATERIAL IS USED FOR THE DOOR PANELS. AS YOU OPEN THE CAR DOOR FROM THE INSIDE OF THE VEHICLE, THE BLACK MATERIAL GETS CAUGHT UNDER MALE AND FEMALE FINGERNAILS, GOUGING THE MATERIAL. I BELIEVE THIS IS A MANUFACTURING DEFECT. THIS IS NOT A RESULT OF OWNER NEGLECT. ON A SIDE NOTE; THIS VEHICLE HAS LIVED IN MANY ENVIRONMENTS - COLORADO (DRY CLIMATE), TEXAS (DRY CLIMATE), AND FLORIDA (MOIST AND WARM CLIMATE). LEXUS CUSTOMER SERVICE HAS BEEN CONTACTED AND DOES NOT TAKE RESPONSIBILITY...
#10551140 |
AFTER PURCHASING CAR, I NOTICED DOOR PANELS SEEMED TO BE MELTING & REAL SMOOSHY WHEN YOU TOUCH IT. I TOLD DEALERSHIP & THEY JUST WANTED TO PATCH IT SO I GOT A SECOND OPINION FROM UPHOLSTERY SHOP & THEY SAID ITS REALLY NOTHING THEY CAN DO BUT PATCH IT BECAUSE ITS MOLDED!! I WOULD LIKE TO KNOW WHAT CAN BE DONE TO GET A RECALL INITIATED SO THIS CAN BE FIXED BEFORE IT GETS WORSE. *TR
#10460081 |
THE DASH OF MY 2007 LEXUS IS 250 HAS BEEN DETERIORATING FOR OVER A YEAR. IT APPEARS TO MELTING AND IS VERY SHINY CAUSING EXTREME GLARE TO THE FRONT WINDSHIELD. THE GLARE CAN BE SO SEVERE AT TIMES THAT IT IMPEDES VISIBILITY. I HAVE BEEN IN CONTACT WITH THE NEAREST LEXUS DEALERSHIP MULTIPLE TIMES REGARDING THIS ISSUE. I HAVE SENT PICTURES AT THEIR REQUEST AND CAN'T SEEM TO GET A DEFINITIVE ANSWER AS TO WHEN REPAIRS WILL BE INITIATED. THE SERVICE DEPARTMENT IS IN AGREEMENT THAT THIS A "SEVERE" CASE OF DASH MATERIAL BREAKDOWN I HAVE RESEARCHED "MELTING DASH" ON THE LEXUS FORUMS AND THE PROBLEMS WITH MY DASH IS NOT AN ISOLATED PROBLEM. *TR
#10226728 |
I PURCHASED A 07' IS250 IN MAY OF 07. I PURCHASED IT BECAUSE OF THE SAFETY FEATURES I PURCHASED A 07' IS250 IN MAY OF 07. I PURCHASED IT BECAUSE OF THE SAFETY FEATURES AVAILABLE AND WE HAD TOLD OUR SALES ASSOCIATE THAT WE WERE LOOKING FOR A SAFE 4 DOOR BECAUSE WE WERE THINKING OF HAVING A BABY AND DID NOT FEEL COMFORTABLE IN THE CAR I PREVIOUSLY OWNED 06' MAZDA 3. NEVER WERE WE TOLD THAT AN INFANT CAR SEAT WOULD NOT COMFORTABLY FIT IN THE BACK (WITHOUT YOU DRIVING WITH YOUR FACE IN THE WINDSHIELD) I CALLED CUSTOMER SERVICE TODAY AND WAS TOLD THAT THESE CARS ARE EQUIPPED FOR A CAR SEAT, BUT IT WOULD BE A VERY UNCOMFORTABLE FIT AND I WOULD NEED TO LOOK FOR A SMALL ONE. THEN SHE SAID TO CONTACT MY DEALER TO TALK ABOUT TRADE IN OPTIONS. WELL SINCE I'VE ONLY...
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