NHTSA Complaint #10460081 — 2007 LEXUS IS VISIBILITY/WIPER

Complaint Details

ODI Number	10460081
Vehicle	2007 LEXUS IS
Component	VISIBILITY/WIPER
Date of Incident	February 25, 2011
Date Filed	May 30, 2012
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

THE DASH OF MY 2007 LEXUS IS 250 HAS BEEN DETERIORATING FOR OVER A YEAR. IT APPEARS TO MELTING AND IS VERY SHINY CAUSING EXTREME GLARE TO THE FRONT WINDSHIELD. THE GLARE CAN BE SO SEVERE AT TIMES THAT IT IMPEDES VISIBILITY. I HAVE BEEN IN CONTACT WITH THE NEAREST LEXUS DEALERSHIP MULTIPLE TIMES REGARDING THIS ISSUE. I HAVE SENT PICTURES AT THEIR REQUEST AND CAN'T SEEM TO GET A DEFINITIVE ANSWER AS TO WHEN REPAIRS WILL BE INITIATED. THE SERVICE DEPARTMENT IS IN AGREEMENT THAT THIS A "SEVERE" CASE OF DASH MATERIAL BREAKDOWN I HAVE RESEARCHED "MELTING DASH" ON THE LEXUS FORUMS AND THE PROBLEMS WITH MY DASH IS NOT AN ISOLATED PROBLEM. *TR

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