NHTSA Complaint #11528803 — 2007 LEXUS IS STRUCTURE:BODY

Complaint Details

ODI Number	11528803
Vehicle	2007 LEXUS IS
Component	STRUCTURE:BODY
Date of Incident	June 15, 2021
Date Filed	June 26, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

My vehicle has a sticky door panel issue that is easily damaged/defected when in contact. Due to the material chosen by the manufacturer, the door panels are easily defected in scratches, sun damage, flaking, etc.. I been in contact with other 2007 Lexus IS 250 owners that have the same complain on their vehicle. I called the dealership and they also confirmed the issue, but they were unable to assist me and recommended me to file a complaint with NHTSA. I simply request to have a recall on my vehicle (VIN) to have my door panels replaced by the manufacturer at no out-of-pocket cost to me. Thank you!

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