NHTSA Complaint #10226728 — 2007 LEXUS IS

I PURCHASED A 07' IS250 IN MAY OF 07. I PURCHASED IT BECAUSE OF THE SAFETY FEATURES I PURCHASED A 07' IS250 IN MAY OF 07. I PURCHASED IT BECAUSE OF THE SAFETY FEATURES AVAILABLE AND WE HAD TOLD OUR SALES ASSOCIATE THAT WE WERE LOOKING FOR A SAFE 4 DOOR BECAUSE WE WERE THINKING OF HAVING A BABY AND DID NOT FEEL COMFORTABLE IN THE CAR I PREVIOUSLY OWNED 06' MAZDA 3. NEVER WERE WE TOLD THAT AN INFANT CAR SEAT WOULD NOT COMFORTABLY FIT IN THE BACK (WITHOUT YOU DRIVING WITH YOUR FACE IN THE WINDSHIELD) I CALLED CUSTOMER SERVICE TODAY AND WAS TOLD THAT THESE CARS ARE EQUIPPED FOR A CAR SEAT, BUT IT WOULD BE A VERY UNCOMFORTABLE FIT AND I WOULD NEED TO LOOK FOR A SMALL ONE. THEN SHE SAID TO CONTACT MY DEALER TO TALK ABOUT TRADE IN OPTIONS. WELL SINCE I'VE ONLY OWNED THE CAR FOR 11 MONTHS, I'M BASICALLY GOING TO BE COMPLETELY UPSIDE DOWN AND THERE IS NO WAY I WOULD BE ABLE TO AFFORD TO TRADE UP. I WISH I WOULD'VE KNOWN ABOUT THE CAR SEATS NOT FITTING BEFORE I PURCHASED THE VEHICLE. THERE NEEDS TO BE SOME SORT OF DISCLAIMER ON THESE VEHICLES SO THAT PEOPLE WHO ARE LOOKING TO HAVE A FAMILY WILL NOT BUY THEM. OR AT THE VERY LEAST HAVE A LIST OF COMPATIBLE CAR SEATS. I WOULD'VE BEEN MUCH BETTER IN A CAMRY. MY TWINS WILL NOW BE SWASHED INTO THE BACKSEAT OF THIS IS OR I WILL HAVE TO REEVALUATE MY SITUATION. I HAVE EXCELLENT CREDIT, BUT CAN'T AFFORD TO HAVE 2 AUTOMOBILE PAYMENTS. MY HUSBAND HIGHLY RECOMMENDED LEXUS FOR THEIR CUSTOMER SERVICE BECAUSE HE IS A PREVIOUS OWNER. I THINK THE CAR SEATS FIT BETTER IN A TOYOTA COROLLA WHICH IS ALSO A SMALL VEHICLE, I THINK THAT CAR SEATS SHOULD FIT INTO VEHICLES THAT COME WITH 4 DOORS. *TR