2011 LEXUS CT Service Brakes Problems

8 NHTSA complaints on file

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Service Brakes Issues in the 2011 LEXUS CT

8 service brakes complaints have been filed with NHTSA for the 2011 LEXUS CT. Of these, 1 involved a crash, 0 involved a fire, and 1 resulted in injury.

8
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths

All Service Brakes Complaints

#11694414 |
There is an issue with the brake booster and brake booster pump assemblies that causes this vehicle to brake poorly. These parts are known to malfunction in Lexus CT 200h models and recognized by Lexus/Toyota. This issue needs to be extended into a recall for the vehicle due to the danger it poses while braking. Lexus/Toyota have acknowledged the issue via their letter: Customer Support Program 21LE01. The original publication of this program was issued on May 20, 2021. Within the letter they recognize that these parts will commonly break down. They issued a brief coverage on vehicles affected. A primary coverage on vehicles prior to November 30, 2022, and a secondary coverage on vehicles within 10 years of operation and 150,000 miles. With the secondary coverage applying to whichever came first. As a secondary owner of this vehicle, I had no idea this letter had been sent out. I...
#11634471 |
I was driving my Lexus ct200h and the traction control, brake light, and two other lights came on the dash. I took it in to Toyota and they indicated that this was a common problem with both Prius models and ct200h models. Their exact verbage in the service ticket was: TECH FOUND CODE C1391 ACCUMULATOR ABNORMAL SLOW LEAK REC ACTUATOR AND PUMP ASSEMBLY
#11632987 |
Hello, I am writing to bring attention to a vital public safety issue regarding the Lexus recall policy eligibility of 21LE01, concerning brake system issues. The current policy deems vehicles eligible for recall based on a set criterion: the vehicle must be under 10 years of age or under 150,000 miles, whichever comes first. The term “whichever comes first” disregards the importance of “mileage” as the main indicator of wear and tear, especially for brake system issues which are largely and directly related to it. My vehicle, a Lexus CT200h, 11 years old with 100,000 miles (upon receipt of the recall notice) was confirmed to have the exact brake issues as described in 21LE01. However when I sought remedy and support, I was told that despite being well under the mileage limitation, my vehicle was ineligible for the recall due to its age. For recalls that pertain directly to the...
#11618887 |
The Brake Booster and Brake Booster Pump Assembly Malfunctioned Dec. 25th 2022 on Christmas day a month after the deadline for a Customer Support Program Notification ( Primary coverage til. Nov. 30,2022. Secondary Coverage 10 years or 150k whichever comes first from the date of 1st use-08/16/2011.) I called Toyota to inform them and get them to solve this issue. Toyota/Lexus Refuses to pay to fix this huge safety issue. The estimate for this is $4,000-$5,000 dollars. When this went out all the lights came on in my car including: Master Warning Light, Brake System Warning Light, ABS Warning Light, and the Slip Indicator Light. There is a pumping sound like a barking from a dog. The car is solely relying on the other brakes to slow the car down. After the Brake Booster went out I was driving on the highway and tried to stop in time for a...
#11504020 |
​ ​All brake related lights went on suddenly; brakes are failing: will have to push to ground to slow down the car. Car is unsafe to drive due to the brake condition. Yet, this is really a complaint on the recall process for a car safety issue rather than the issue itself: the car manufacturer (Lexus) has sent me a letter in 2022 which highlighted this potential brake issue (a letter from Lexus HQ can be found in NHTSA achieve, and is also attached here). Took the car to Lexus dealer, they checked and verified the brake issue is exactly as described in the recall (code C1391, brake booster need to replace); BUT the coverage was rejected, siting that my car is over 10 years old while this recall program covers “10 years or 150k miles, whichever comes first”; then Lexus has quoted me $3000 to fix this. I have...
#11373999 |
I HAVE TO ADD 4-5 QUARTS IN BETWEEN OIL CHANGES. MY ENGINE CONSUMES SO MUCH OIL AND I BELIEVE IT'S CONSTANTLY BURNING. ALSO WHEN I BREAK IT MAKES A LOUD ELECTRIC BRAKING NOISE. IT'S THE HYBRID BREAKING SYSTEM AND IT'S REALLY LOUD.
#10663504 |
WHILE DRIVING ON A ASPHALT ROAD I WENT OVER A SPEED BUMP AND APPLIED THE BRAKES TO STOP THE VEHICLE. THE VEHICLE LURCHES FORWARD AFTER APPLYING THE BRAKE AND NEARLY CRASHED INTO THE VEHICLE IN FRONT OF ME. THERE WAS A SIMILAR ISSUE WHEN I HIT A POT HOLE AND THE VEHICLE DID THE SAME THING. IT CONTINUED TO GO FORWARD EVEN AFTER APPLYING THE BRAKES. I TOOK THE VEHICLE TO LEXUS AND THE BRAKES WERE OPERABLE. THIS MAYBE RELATED TO THE TOYOTA BRAKE ISSUES. *TR
#10575011 | Crash
. ON THURSDAY, 11/7/13, I GOT INTO MY CAR TO GO TO WORK AND THE DASHBOARD GAUGE INDICATED THAT AIR PRESSURE IN ONE OF MY TIRES WAS LOW. I LOOKED BUT THEY APPEARED TO BE OK. I HEADED TO MY MECHANIC INTENDING TO STOP THERE ON THE WAY TO WORK. THE CAR PERFORMED NORMALLY ON THE STREETS AND THE HIGHWAY. MY FOOT WAS ON THE BRAKE AS I ENTERED THE EXPRESSWAY DECELERATION LANE TO EXIT, CAR STILL FINE. I PROCEEDED DOWN THE EXIT RAMP, MY FOOT NEVER LEAVING THE BRAKE PEDAL, I APPLIED A BIT MORE PRESSURE TO THE BRAKE WHICH INITIATED A "FLAT TIRE" , BUMPY SORT OF RIDE. I SLOWLY KEPT BRAKING ON THE EXIT RAMP WHEN THE CAR SUDDENLY ACCELERATED, MADE A 90 DEGREE TURN TO THE RIGHT, STRAIGHT INTO A RETAINING WALL, THE CAR WENT UP THE WALL (OFFICER SAID THERE WAS A MARK ON THE...
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