2021 KIA SELTOS Engine Problems

168 NHTSA complaints on file

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All Engine Complaints — Page 2

#11660386 |
My car originally qualified for an engine replacement through the recall because it failed the test they performed. The engine is on recall and I have had a rental for close to 3 weeks. Today Kia called me and said due to changes in the inspection process and criteria for the recall my car no longer qualifies for the engine replacement and I need to return my rental and pick up my car. I refuse to put my family in an unsafe car because Kia figured out a way to get out of replacing the engine.
#11660031 |
I took my car in April 16 for the piston oil engine recall. The Kia dealership said it need to sit for 24 hrs before test. The next day they said it failed. Then, the dealership said I need to replace all the hoses because it won’t adhere properly to the new engine . I receive a notification that my case was open for a new engine. May 9th, the dealership reached out saying they were still waiting for parts. Two hours later they said it needed to retest. Four hours later it passed and it’s ready for pick up. I never got the new engine even though it failed prior to Kia halting the recall. I am concerned for my safety.
#11659722 | Crash
Purchased kia in 2021- Car was taken in on April 24 for a recall. I was originally told the recall would take 2 weeks if it failed now South Hills Kia along with Kia can tell me anything. We are 2 weeks in the car I need to drive my elderly mother to her dr appointments with and not one person can tell me when I can get my car back or even a loner. My car has less then 33,000 miles -this is just wrong on Kia’s part and South Hills Kia for not supplying a car as they keep my with ZERO end in sight. Thank you
#11659586 |
While driving the car stalls, lags and makes rumble sounds. It will stall and go down in revolutions from 3/4 down to 2 or even 1. It does this whether I am actively driving in the highway going 60 miles an hour or pulling of from a red light / stop sign. Is anyone else having this problem? Is very scary and nerve racking when in the highway going at 60 miles an hr and it just stalls and lags and takes a minutes to pick up speed
#11659357 |
Kia North Austin service representative by the name of Christina informed me that the recall on this vehicle was postponed until further notice by mail. Word for word what she said. When I asked about more information the human representative repeated exactly the same thing back to me and said she couldn't schedule anything further.
#11658845 |
I have had this car for about two years. A year ago I was having issues with the car stalling, and the check engine light. I took the car in and it was "fixed". I have to get oil changes very frequently, and still have to top up my oil in between changes. I made my appointment for this current recall. While waiting for the recall, my check engine light came on. My car displays all of the symptoms of the issues in the recall. I took my car in for the appointment on April 28th. They told me they would update me the following day after the testing. Kia called to inform me that the next day that the recall is on "halt" and they have no further information. My car has been sitting at the dealership since 4/28 with no further information. They have not called to update...
#11658881 |
After receiving the recall letter I immediately scheduled the inspection. After waiting for 2 weeks I arrived for my appointment and was sent home. The service manager seemed to have little information for me other than to say that KIA was reevaluating their inspection procedure. A couple days later I called the KIA support line and was told that the new inspection procedure had been established and that I should call my dealer to reschedule the inspection. I called the next day and the dealer told me again that all inspections are still on hold and seemed surprised that someone from corporate would have told me otherwise. I called KIA customer support back again that same day but got no answers. Others are reporting this same issue on various online forums. The feedback they are getting from their dealerships is that a large number of inspections have been failing and...
#11658387 |
The contact owns a 2021 Kia Seltos. The contact stated that while attempting to accelerate, the vehicle failed to exceed 30 MPH. The contact stated that the check engine and battery warning lights were illuminated. The vehicle was pulled over to the side of the road and turned off, and failed to restart. The vehicle was towed to an independent mechani,c where it was diagnosed that there was a hole in the engine and that the engine needed to be replaced. The vehicle was not repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 21V259000 (Engine); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 88,000.
#11658522 |
I received recall notice on April 4 or 5 and called my dealer and first appointment was April 28. I was told would be there for 2 days but system down so called me back on 30 telling failed the test and would need new engine which would be covered under warranty but could not tell when would get the engine and had no loaner cars available.My only had 19,000 + miles and had all maintenance done and had no problem whatsoever with it or any indication of any problem
#11658227 |
Regarding: Manufacturer Recall NumberSC336 NHTSA Recall Number25V099 Car: 2021 Kia Seltos EX - I had an appointment to repair this recall with Kia for 5/6 which they cancelled on 4/30. The Service Dept told me they weren't moving forward with correcting this recall, even though it is still listed as active. - I called Kia Customer Service on 4/30 and they confirmed 1)this is still an active recall and 2)there was new communication being sent to service centers on either 4/30 or 5/1 and to reschedule on 5/1. - On 5/1 I called to make an appointment and was told I could not. I called Kia Customer Service and was told that the information from the prior day was wrong. Kia confirms this is an active recall but they are not currently correcting it. They cannot tell me when they may be able to, but more importantly they did not...
#11657424 |
Dealership called me to inform me they could not complete my recall due to a memo sent by the manufacturer today. I was told to pick up my vehicle despite the incomplete recall with its safety risks. I called the manufacturer to get further information as I was not comfortable picking up my vehicle and driving it if according to the recall campaign “ ENGINE DAMAGE CAN CAUSE A VEHICLE STALL OR FIRE, INCREASING THE RISK OF A CRASH OR INJURY.” Manufacturer and dealership spoke on the phone; manufacturer told me to just pick up my vehicle until the dealerships can resume completing the recall in the future. I inquired about safety risks and the manufacturer told me “it’s most likely okay”. Safety concerns I brought up were dismissed.
#11657040 |
I received a recall letter for my Kia 2021 Seltos EX 2.0 dated 4-4-25 for piston oil ring and engine inspection. I checked my car in with a local Kia dealership on Thursday the 24th. Approximately, thirty hours later I received a call it passed inspection. On Friday I picked my car up and did my normal Friday laundry and went home. I’m talking about for the laundromat and my home maybe a total of three miles, if that, within the dealership. The car ran perfect as usual. On [XXX] I drove 15 miles to shop and dine out. On the way back my check engine light came on (solid) and the power was extremely poor and reduced. Didn’t think I was going to make it. I had planned on doing another stop before getting home, but had to pass and try to make it. My car ran perfect before...
#11656596 |
Would drive my car and the check engine light would come on and the car would basically lose power and could barely move it to safety!!! Called and wouldn’t be able to get in for a couple months. Happened again, got to the side of a road. Meantime, get the recall on the piston oil rings; determined the engine lights are related to this recall. Car into the Dealership and it failed inspections. Determined damage and new engine is ordered. NO ETA on new engine; just drive my car as is! What assurance is there my car won’t stall, crash or have a fire all while waiting for a new engine. Lost all faith in Kia with parts incorrectly manufactured. I feel this is jeopardizing the safety of myself and other KIA Seltos drivers and basically anyone around me if there is an issue/crash.
#11654884 |
The vehicle in question has been experiencing multiple ongoing mechanical issues, including engine stalling, frequent brake replacements, frequent oil changes, a camshaft issue, and intermittent horn functionality. These issues have raised serious safety concerns. Despite multiple repairs and maintenance attempts at the dealership, the problems persist, affecting both my safety and confidence in the vehicle. I have incurred substantial costs for repairs and rental cars while trying to address the issues. However, the problems remain unresolved, and I am not receiving adequate support. I contacted the corporate office for assistance, but the representative dismissed my concerns and stated I would need to provide maintenance receipts, even though the dealership had already confirmed they were unnecessary. This response was unhelpful and failed to address my safety concerns. Additionally, the service manager at the dealership has not offered satisfactory solutions or alternatives to resolve the ongoing issues. As a result, I am...
#11654825 |
Received a letter from KIA Headquarters stating a recall for piston oil rings and possibly engine failure. Inspection and software updates would take 1-2 hours, if replacing engine 8 or more hours. I made my appointment for today, arrived at Jone KIA in Bel Air, MD and am told that the letter is incorrect and I need to either leave my vehicle with them or reschedule. How many of the letters went out to owners and then we are told differently!
#11654098 |
I bought my ‘21 Kia Seltos in 2021. Within the first months it would stall when going uphill and in parking lots. I had a few mechanics look and they could not find any issues. So, I kept driving it. I drive 12 miles one way for work my wife drives it 1 mile both ways for work. Now [XXX] 47k miles it stalled out 2x the 2nd time it stalled it started to fill with fumes and smoke with my [XXX] - and [XXX] in the car. My kids and I have had a cough ever since. I called roadside; they first thought was the battery. So, the first guy tried to jump the battery, and nothing happened then he said he smelled something electrical burning. But could not locate. Then he said they will send a tow. Roadside then sent another guy to jump the battery. he smelled...
#11653925 |
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine system appears to be malfunctioning. Specifically, there are signs of a potential head gasket failure, valve cover gasket leak, or internal engine damage due to oil leakage and excessive white smoke from the exhaust. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The white smoke obstructs rear visibility, which poses a danger to other drivers. The unpredictable engine revving in idle or park also raises concern for unintended acceleration or engine failure, which could cause a crash, especially in congested or residential areas. In addition, the oil leak poses a fire risk and environmental hazard. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the symptoms have been observed and documented consistently. Has the vehicle...
#11653517 |
Driving my car which has been fine no lights on dash, oil changes done regularly, and no odd sounds or leaks. I got onto the highway and lost all power so I immediately pulled off and turned off my engine. I got out and looked under my car to see all my oil pouring out of my car, had to get my car towed back to my place and had my mechanic come and just take a peek at it. He said it seems as if a piston broke and shot a rod through my engine. So I looked up my car to see the recall. I called the dealership and two different mechanics at the same dealership told me that they wouldn’t even look at my car unless I could show them proof of oil changes. I explained to them that I’ve done my regular oil changes and I’m...
#11653252 |
I saw the recall on my car for the engine on this website. I brought it to McFarland Kia, where they told me this recall does not exist for my vehicle. I asked more than once and they told me there is nothing they can do, but I feel at danger if the engine in my car were to potentially catch fire.
#11653008 |
My car was checked for a recall regarding the vehicle burning oil and the piston rings. The fix for it was a new engine. When my car was checked for the recall, it was determined to be unaffected by the issue mentioned. However, I got an oil change approx. 1.5 months ago and at this point I have had to add oil to the car on two different occasions since due to the oil burning so quickly. The oil is also very, very dark. This indicates that the oil is burning significantly regardless of the recall status. I find myself checking the oil weekly due to the worry that it will be empty. The recommended mileage in between oil changes for my car is 7,500. I have not been able to wait that long since obtaining the car 2 years ago.
#11652690 |
I brought my vehicle to the dealership due to serious safety concerns, including the engine randomly shutting off while driving, sudden unintended acceleration, unresponsiveness when pressing the gas, difficulty turning the key to start the engine, loud noises while running, and the engine, battery, and oil lights coming on. This is the second time I’ve brought the vehicle to the Kia dealership for the same issue. The first time, I was told the transmission had been replaced and the problem was resolved. However, the same issue resumed shortly after I got the car back. I called the dealership that day but they were already closed, so I dropped the vehicle off the next morning when they opened. At drop-off, I was told no repairs could begin until the recall was “officially” announced, but that they would look into the issue and keep me updated. Unfortunately, I never received any updates...
#11650942 |
Decrease of power when pushing on gas peddle, a smell of burnt oil coming through vent. And since risk is very high on this engine component of possibly setting fire to car, and or ceasing thay may cause a crash. I would not like my wife to drive this vehicle knowing it could be a neglegent hazard that could cause injury or bodily harm to owner or other drivers near the vehicle. Very unsafe dont want to play russian roulette with my life or the life of others. There is already a remedy set forth by the company so why now is there none?
#11647450 |
On Monday Jan 13 when I was merging onto the interstate the car lost power and started smoking; I almost lost control of the car. I steered the car to the side of the interstate and I had it towed to Brakes Plus (where it had just had an oil change on Jan 6) at my expense for an immediate diagnostic, where they found that there is evidence of oil passing into the combustion chamber through the piston rings that caused engine failure.  I asked the dealership repeatedly through email for an inspection report and an explanation as to why the engine failed.
#11646358 |
I was driving down the highway going 65mph when my car would not accelerate any more in the middle of the highway where the speed limit is 65. At one point I could not get it to go above 30mph. I pulled off to the side and when I tried driving off again my car would not accelerate. Towed to Kia, they did a software update thinking it was fixed. Picked my car up and drove 10 miles before it broke down on me again. Towed to a second Kia dealership, new transmission was put in. Picked it up 4 days ago, and it is stalling, and jolting when accelerating and the check engine light is on. It is at the 3rd Kia dealership, where I was just told I may need ANOTHER transmission replacement. I asked about the engine recall after getting an email from Kelly Blue Book about...
#11646002 |
Kia has been serviced like clock work since drove off showroom floor. Nothing but trouble since hit 10k miles. It uses oil. I am having to put at least 1/2 quart between oil changes. The engine knocks and pings like it's no oil or thin oil. No oil leaks visible. I should not be having to add oil let alone the sounds the engine makes.
#11645745 |
I own a kia seltos 2021 with 2.0 engine wich is 4 cylinders, but my vehicle from las 70k miles is been burning oil to the point that I have to keep checking oil level every 1000miles otherwise my engine is turns super hot and burn oil when I try filling up also make a loud sound on the exhaust and smell like burning oil.
#11644792 |
The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed, the vehicle shut off while depressing the brake pedal. The contact stated that prior to the failure, the check engine warning light was displayed on the instrument panel; however, the check engine warning light was reset after the initial failure. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 72,000.
#11644811 |
The contact owns a 2021 Kia Seltos. The contact stated that while driving at 80 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was towed to the dealer where it was diagnosed and determined that the engine block had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,000.
#11641744 |
My car has an issue holding oil. I have had to put quarts of oil in often and it makes my engine knock. It also makes my car lose power while I am driving. I know this is a common issue with these make and models.
#11637311 |
The Seltos started losing power driving on interstate, started smoking and then lost all power and would not start. We had the car towed to Brakes plus where we had an oil change as of recent, they confirmed it was piston ring failure and the engine was done for. The car has just over 28,000 miles on it. Kia dealership and warranty is avoiding to state that it was indeed the piston rings failing. They simply said it needs a new engine and are demanding maintenance records and receipts. My veteran father has performed most of my oil changes, he was a military mechanic and ASE certified mechanic for over 20 years. Since I didn’t personally purchase the oil used, I don’t have the hard copy receipts they are demanding. Kia refuses to acknowledge that the engine failure is that of the same issue with many other 2021 Seltos that...
#11637423 |
When the auto engine start/stop button is on and I’m stopped at a light, the infotainment system will constantly restart as will the engine once I let go of the brakes. It usually happens when it is cold outside. This is a safety issue bc a lot of the time I am using the navigation and since the infotainment system just restarted I am waiting for the navigation to reboot and I am now driving without knowing where I am going. It doesn’t seem to happen when I turn off the auto engine start/stop button. Sometimes, I’ll be in an intersection, and the engine will restart bc the infotainment system restarted. Last time I almost got into an accident bc I was trying to accelerate but the car hesitated bc it restarted the engine and radio. There seems like there is a sudden loss of power. The dealer supposedly updated...
#11635210 |
While driving at low speeds, the vehicle would stall, no engine lights or warnings would appear on the dashboard. After turning it off and back on, it would run but stall again shortly later. An unfamiliar foul odor appeared from the dipstick as I checked the oil. Car only has 60k miles on it. Engine is throwing codes for cylinder 1, cylinder 2 and crankshaft.
#11633293 |
My 2021 Kia seltos has a flashing engine light and when put on a code reader it indicates a misfire/ piston. This has been going for two weeks . My engine is a 2.0 and the recall for this vehicle has the same incident as mine. The engine keeps shutting off
#11618844 |
The contact owns a 2021 Kia Seltos. The contact stated while driving at an undisclosed speed, the contact heard an audible pinging sound. The vehicle was taken to an independent mechanic and an oil change was performed. The contact was informed that the oil level was low; however, there was no indication of an oil leak. The vehicle was repaired; however, the failure reoccurred. In addition, the contact stated that the oil consumption was unusually high and again there was no indication of an oil leak. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired or diagnosed by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.
#11617643 |
The contact owns a 2021 Kia Seltos. The contact stated that while her daughter was driving 65-70 MPH on the highway, the engine was revving but the vehicle failed to respond as needed before shutting down. There were no warning lights illuminated. The vehicle was towed to the local dealer and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was contacted, opened a case, but provided no additional assistance. The contact called the SAG Office and was referred to the NHTSA Hotline. The failure mileage was approximately 77,000.
#11614917 |
I was at a stop light and when the light turned green the car i took my foot off the brake and placed it on the gas pedal, but the car wouldn't move. Almost like it shut down. I had to restart it to make it go. It ran but not the same.
#11610778 |
Engine oil burning to quickly. Have replaced two quarts between oil changes.
#11603283 |
The Engine. No? The engine blew up at night in the middle of a busy highway. Leaving the vehicle powerless and overheating. Yes. No, there was no immediate indication of an issue until it occurred.
#11602018 |
The check engine light turned on and my 2021 Kia Seltos stalled as I exited the highway. With seconds, my vehicle turned off, and I was unable to restart it for a bit.
#11599812 |
This happens everyday while I’m driving. The vehicle hesitates and grinds when you try to accelerate and prevents you from going forward. It pulls the car back in yanking motion. Which is extremely dangerous.
#11596300 |
Two times in the last week, my engine shut off/stalled while driving in traffic. The check engine, battery and oil lights came on because the key was still turned. I had no other warning, I just couldn’t accelerate and had to coast to safety. Both times I was able to safely pull over and turn the key to restart the car and get home. I am currently at 63k miles and just got an oil change. My last oil change was in March 2024 at 58k miles.
#11593747 |
I’m not really sure what the problem was. I feel like the car may have lost power and I lost function of the car / brakes. I’m assuming it’s either an engine or electrical. Warning lights came on. Prior to losing function, the vehicle felt like it was sorta puttering. I’d give it the gas and there was a delayed, and then jerk forward. There’s a vibration sound that happens when I go around 15-30 miles an hour. Not sure if it’s related. It’s being looked at on June 24. I had to turn off the car and restart to gain control.
#11588415 |
The contact owns a 2021 Kia Seltos. The contact stated that after starting the vehicle, the vehicle started shuddering. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with needing to replace a piston ring in a cylinder. The vehicle was not repaired. The vehicle was taken to the dealer to be diagnosed, and the contact was told the engine needed to be repaired. The contact related the failure to NHTSA Campaign Number: 21V259000 (Engine). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 16,927.
#11585459 |
The engine stalls and or dies when breaks are applied. Yes, it was confirmed by dealer. Engine light came on. Has been in shop. Car only has 97,000 miles. They are refusing to honor extended warranty even though other Kia Seltos engines have the exact same problem that are under recall. These are engine sensor problems ... they have nothing to do with "oil changes" that they claim were made late (One)
#11582785 |
My car is burning through oil.
#11577872 | Crash
The car initially had electrical and engine issues since may of 2022. The engine would fail mid drive and the car would turn of in the middle of driving and would lock up until engine would restart on its own. It stayed at the dealership for repairs until march of 2023. After many modifications and alterations and several new engines and transmission changes they returned the car to me on march of 2023 assuring me it was fixed and there would be no issues. Several weeks later while driving on the highway, the engine turned off mid drive, I lost control of the car entirely. Brakes wouldn’t brake. Car crashed into highway median. And upon impact none of the airbags deployed. The car continuously put myself and passengers at risk at the beginning of its failing. The car of April 2023 severely injured me. I was the only passenger at...
#11576950 |
See attached document for complaint
#11576076 |
The contact's daughter owns a 2021 Kia Seltos. The contact stated that while his daughter was driving approximately 35 MPH, the vehicle stalled. The contact stated that his daughter was able to restart the vehicle. The contact stated that his daughter was not aware of any warning lights being illuminated during the failure. The contact stated that his daughter drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the engine piston oil rings had failed and damaged the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 21V259000 (Engine). The manufacturer was informed of the failure. The failure mileage was 80,736.
#11568193 |
Car is burning oil to the point the engine light comes on between oil changes. This is the second engine they have put in this car and still doing it. They did engine oil consumption test and say it's not burning over a quart every 1000 miles. I've never in my life had a car burn oil like this. They said Kia won't do anything about it.
#11563366 |
My wife went to work 11/23/23 and the car died in the intersection, she would have been going 5 to 10 mph, the engine light came on. She was able to start it and return home. I made the appointment at Bob Lanpheres Beaverton Kia and the inspected the issue. It is reported to me that, “Boroscoped cylinders and found vertical scoring on the cylinders. Performed compression test and all cylinders are under spec” They replaced the engine, The total costs was 6486.65$. My research has shown me that a recall was issued for Seltos engines from this year and after talking to Kia and online my engine is not qualified for engine reimbursement because the manufacturer date was beyond the range of the recall. I feel this is wrong as the description from the repair shop and recall notice are identical and that the recall should be expanded. This...
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