NHTSA Complaint #11654825 — 2021 KIA SELTOS UNKNOWN OR OTHER

Complaint Details

ODI Number	11654825
Vehicle	2021 KIA SELTOS
Component	UNKNOWN OR OTHER
Date of Incident	April 15, 2025
Date Filed	April 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Received a letter from KIA Headquarters stating a recall for piston oil rings and possibly engine failure. Inspection and software updates would take 1-2 hours, if replacing engine 8 or more hours. I made my appointment for today, arrived at Jone KIA in Bel Air, MD and am told that the letter is incorrect and I need to either leave my vehicle with them or reschedule. How many of the letters went out to owners and then we are told differently!

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