2021 KIA SELTOS — Problems, Recalls & Safety Data

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4/5

★★★★

Safety Rating

415

Owner Complaints

18 Crashes 5 Fires

2

Recalls

ACTIVE RECALL

54

Service Bulletins

0

Investigations

Overview of the 2021 KIA SELTOS

The 2021 KIA SELTOS has received a total of 415 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL, ENGINE. 54 technical service bulletins have been issued by Kia America, Inc. for this model year. The most commonly reported problems involve the Engine (168 complaints), Power Train (54 complaints), and Unknown Or Other (40 complaints).

Recalls for the 2021 KIA SELTOS

NHTSA has recorded 3 recalls for the 2021 KIA SELTOS, potentially affecting up to 431,754 vehicles.

Recall 25V099000 — ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

| 137,256 vehicles affected

Defect: Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.

Consequence: Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.

Remedy: Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at...

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Recall 21V259000 — ENGINE

| 147,249 vehicles affected

Defect: Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.

Consequence: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer...

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Recall 21V259000 — ENGINE

| 147,249 vehicles affected

Defect: Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.

Consequence: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer...

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Owner Complaints for the 2021 KIA SELTOS

415 complaints have been filed with NHTSA for the 2021 KIA SELTOS. Below is a breakdown by vehicle component.

Most Recent Complaints

#11719683 | UNKNOWN OR OTHER | | N/A miles
My engine was replaced April 9. 2025 because of piston issues. I had taken it in a few weeks prior for terrible grinding noise, shaking, and slowing down. They didn't find anything wrong. It happened for a short time twice after and didn't take in as sporadic and would stop. Then it happened again for longer time. I had it towed to Kia again. During time in shop, I received a recall letter. Shop kept saying it would be done next day. After a few days I called and they said they were putting in an engine. I Picked it up and then two weeks before Christmas It started grinding sound and shaking etc. It was towed into Kia I bought from as my Kia roadside had expired a few days before. They ran diagnostic test and said they found nothing. I told they to try harder. Ran another test and supposedly according to some bulletin they upgraded some software back to what it was before engine replaced and the problem should be fixed. Only drove car 1 mile according to service papers I have. I have a 5 year old car with 24,000-25,000 mi. on and I am afraid to drive it. So far it has only happened when driving 45 mph or less. I will not drive it on turnpike or interstate. I want this recorded someplace so it is on the record for other with this issue.
#11719199 | ENGINE | | N/A miles
My 2021 Kia Seltos has experienced repeat internal engine damage related to oil consumption. An intake camshaft previously failed and was replaced by Kia. The vehicle has now suffered a second camshaft failure (exhaust cam) with dealer documentation of oil starvation. Prior recall SC336 was addressed only with a software update and no mechanical engine inspection. Despite documented oil starvation and repeat internal damage, Kia and the dealer have refused recall reassessment or engineering (Techline) review and are treating this as an out-of-warranty cam failure. The vehicle experienced timing issues and near-total oil loss prior to scheduled service, creating risk of sudden loss of power while driving. I am requesting investigation of recall adequacy and engine defect.
#11718721 | ENGINE | | N/A miles
My Seltos had a recall in 2021 (recall number SC209) because the piston oil rings were not property heated which can result in engine damage. The problem was supposedly repaired in 2021, yet in 2026 at 50,000 miles I am having piston notice problems and the engine light is constantly lit. The car has stalled on several occasions. I am being told that my vehicle with only 50,000 miles needs a brand new engine block and transmission. The recall was a safety recall to prevent the engine from stalling, risk of a crash and increased risk of fire. Although the issues with my vehicle are clearly as a result of the piston issue which were supposed to have been fixed they obviously were not and I am now experiencing all issues of the recall and bad engine. Kia of Round Rock is refusing to make this repair correctly and are asking me to pay for the new engine and transmission because they say it is out of warranty. That being said, had the recall problem been correctly resolved in 2021 I would not be having these same problems will fall directly in line with the issues resulting in the recall.
#11718721 | POWER TRAIN | | N/A miles
My Seltos had a recall in 2021 (recall number SC209) because the piston oil rings were not property heated which can result in engine damage. The problem was supposedly repaired in 2021, yet in 2026 at 50,000 miles I am having piston notice problems and the engine light is constantly lit. The car has stalled on several occasions. I am being told that my vehicle with only 50,000 miles needs a brand new engine block and transmission. The recall was a safety recall to prevent the engine from stalling, risk of a crash and increased risk of fire. Although the issues with my vehicle are clearly as a result of the piston issue which were supposed to have been fixed they obviously were not and I am now experiencing all issues of the recall and bad engine. Kia of Round Rock is refusing to make this repair correctly and are asking me to pay for the new engine and transmission because they say it is out of warranty. That being said, had the recall problem been correctly resolved in 2021 I would not be having these same problems will fall directly in line with the issues resulting in the recall.
#11717855 | ENGINE | | N/A miles
On 01/04/26, my vehicle’s Check Engine light came on and the engine was shaking. The next day, my mechanic diagnosed a P0301 code (cylinder #1 misfire), found signs of burning oil and cylinder damage in all cylinders, and noted the car had burned over 2 quarts of oil since the last oil change. He suspected faulty oil rings (previously recalled) and advised immediate dealer repair, warning of possible engine failure or fire hazard. The car had only 42K miles and should have been under warranty, but the dealer refused service because the code was cleared and said the warranty expired 4 months earlier. They claimed recall work was completed in June 2021 and would only help if the check engine light returned. Despite research showing codes are stored in the engine control system, the dealer insisted there was “no way to see the code.” After 10 days, the light didn’t return, so I picked up the car and continued driving, noticing a burning oil smell. On 02/02/26, I returned to the dealer, who offered only an Oil Consumption Test, stating it’s acceptable for the vehicle to burn 1.3 quarts per 1,000 miles—though the car’s oil capacity is just 4.2 quarts. The service advisor suggested I contact Kia USA, which I did on 2/06/26. Kia USA sent a repair order to the dealer, who claimed to be “working on the diagnosis.” Kia USA requested two more business days to follow up. GPS tracking shows the vehicle hasn’t moved except for parking since it was brought in.

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Safety Rating for the 2021 KIA SELTOS

The 2021 KIA SELTOS received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★ (4/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2021 KIA SELTOS

Kia America, Inc. has issued 54 technical service bulletins (TSBs) for the 2021 KIA SELTOS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SST082_R1 — ENGINE

This bulletin provides instructions to perform an engine vibration inspection using the Kia Diagnostic System (KDS) tablet on certain Kia engine/model vehicles. The piston oil ring(s) in certain Kia engines may, over time, damage the surface of the engine cylinder wall. This may lead to increased oil consumption which will...

SC297_OWNR_201 — POWER TRAIN

VOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC297) - This document is the owner renotification advising that Kia conducting a Voluntary Service Campaign to inspect and, if necessary, replace the AWD Control Unit in certain 2021-2023 MY Seltos all-wheel drive (AWD) vehicles that were originally sold in or are currently registered in...

TSB_ELE347_R1 — ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0V/AVN5W SOFTWARE UPDATE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on Display Audio 2.0 (D2V) and AVN 5.0 Wide...

WTY038_REIMB — ELECTRICAL SYSTEM

WARRANTY EXTENSION CAMPAIGN: REQUEST FOR REIMBURSEMENT FORM (WTY038) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.

WTY038_TSB — ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HORN ASSEMBLY INSPECTION/REPLACEMENT (WTY038) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY038) to inspect and, if necessary, replace the horn assembly on 2021-2024MY Seltos (SP2) vehicles produced from November 20, 2019 through May 2, 2024. The affected vehicles may experience...

WTY038_DP — ELECTRICAL SYSTEM

WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY038) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn assembly in 2021-2024 MY Seltos vehicles from 5 years / 60,000 miles to...

CS2309_TSB_R3 — ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2309) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the...

SC297_TSB — ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: 4WD ECU INSPECTION/REPLACEMENT (SC297) - This bulletin provides information to inspect and, if necessary, replace/repair the 4WD Electronic Control Unit (ECU) and wire harness and also to install a protective cover over the 4WD ECU on certain 2021-2023MY Seltos (SP2) All-Wheel Drive (AWD) vehicles...

SC297_QA — ELECTRICAL SYSTEM

VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC297) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC297.

CS2309_OWNR2 — ELECTRICAL SYSTEM

CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without...

Showing 10 of 54 technical service bulletins.

NHTSA Investigations for the 2021 KIA SELTOS

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the KIA SELTOS

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