NHTSA Complaint #11618844 — 2021 KIA SELTOS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11618844
Vehicle	2021 KIA SELTOS
Component	ENGINE
Date of Incident	May 9, 2023
Date Filed	October 9, 2024
Mileage	59,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2021 Kia Seltos. The contact stated while driving at an undisclosed speed, the contact heard an audible pinging sound. The vehicle was taken to an independent mechanic and an oil change was performed. The contact was informed that the oil level was low; however, there was no indication of an oil leak. The vehicle was repaired; however, the failure reoccurred. In addition, the contact stated that the oil consumption was unusually high and again there was no indication of an oil leak. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired or diagnosed by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.

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