NHTSA Complaint #11716951 — 2021 KIA SELTOS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11716951
Vehicle	2021 KIA SELTOS
Component	ENGINE
Date of Incident	November 17, 2025
Date Filed	February 10, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I am reporting a failure of the remedy for NHTSA Recall 25V099 (Kia Recall SC336). My 2021 Kia Seltos with the 2.0L Nu MPI engine is exhibiting severe engine knocking and high oil consumption. Despite providing video evidence of the knock to Archer Kia (Houston, TX), the dealership refuses to acknowledge the defect or perform the required borescope inspection. This defect is a documented fire and stall risk. I am being denied a loaner vehicle despite having a medically fragile child who requires this vehicle for surgery and doctor appointments. The dealership is utilizing 'oil consumption tests' as a delay tactic to avoid performing the recall-mandated engine replacement. This vehicle is unsafe to operate.

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