2017 KIA OPTIMA PHEV Unknown Or Other Problems

4 NHTSA complaints on file

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Unknown Or Other Issues in the 2017 KIA OPTIMA PHEV

4 unknown or other complaints have been filed with NHTSA for the 2017 KIA OPTIMA PHEV. Of these, 0 involved a crash, 1 involved a fire, and 0 resulted in injury.

4
Complaints
0
Crashes
1
Fires
0
Injuries
0
Deaths

All Unknown Or Other Complaints

#11690228 |
I was driving the vehicle home on the freeway after just buying it. I had only driven it for about 35-40 minutes and after 5 minutes the ev battery was drained completely and the car was running in hybrid mode. The vehicle suddenly lost all its power and a warning light came on flashing saying "check hybrid system turn off engine". I was forced to put on my emergency lights and quickly move over to the side of the freeway because the car lost so much power so quickly. It felt like the engine died and when i tried hitting the gas the vehicle would jerk. ONCE I got to a safe spot on the freeway. I called AAA to get a tow, then called the dealer to tell them. My wife and I have now checked the recalls for this car and all the customer complaints. There seems to...
#11554624 |
This pre-owned vehicle lost power at an intersection with my wife and child in the vehicle. Both of them were fearful and in tears. Several indicator lights suggested problems with the engine, HEV system , and battery. Upon returning home, I notified Carmax and scheduled the vehicle for service at a local Kia dealership. Although the mechanic told me that he knew there is a problem with the vehicle, Kia failed to diagnose or fix the problem(s), and could not assure me that the vehicle was safe to drive. Maxcare would not cover a rental car because no diagnosis was made. Kia also informed me of a previously undisclosed, long history of problems going back to 35 miles on the odometer. I requested a copy of Kia's vehicle history report and Kia refused to provide it. I also reported this safety concern to Kia Consumer Affairs, who provided no immediate...
#11432527 | Fire
While driving on an interstate on-ramp, I heard a loud bang from under my hood. I exited to the shoulder and as soon as I stopped, I heard a second, larger bang from the same area. Within a few seconds, flames started coming out of the engine compartment and began to fill the cabin of my vehicle from the area of the air vents and all through the dash. Within five minutes, the vehicle was fully engulfed in flames. I had no problems with the vehicle up to this point and the maintenance was up to date.
#11110703 |
BACKUP CAMERA DOES NOT ACTIVATE ON THE NAVIGATION SCREEN WHEN WE PUT THE CAR IN REVERSE. THIS HAPPENS OFTEN BUT NOT EVERY SINGLE TIME.
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