2017 KIA OPTIMA PHEV — Problems, Recalls & Safety Data

The contact owns a 2017 Kia Optima. The contact stated that while driving approximately 50 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the check engine and oil warning lights illuminated and then turned off independently. The contact slowed down, and after arriving at the destination, the vehicle was towed to an independent mechanic. The contact was advised by the mechanic that there was potential engine failure and was referred to the dealer for assistance. The vehicle was towed to a dealer, and the contact was made aware that the VIN was included in NHTSA Campaign Number: 21V844000 (Engine); however, the KSDS software update was not performed prior to the engine failure, which disqualified the vehicle from the engine replacement. The vehicle was not repaired. The manufacturer was informed of the failure and advised the contact that the vehicle did not qualify for the engine replacement. The failure mileage was approximately 64,500.

I was driving the vehicle home on the freeway after just buying it. I had only driven it for about 35-40 minutes and after 5 minutes the ev battery was drained completely and the car was running in hybrid mode. The vehicle suddenly lost all its power and a warning light came on flashing saying "check hybrid system turn off engine". I was forced to put on my emergency lights and quickly move over to the side of the freeway because the car lost so much power so quickly. It felt like the engine died and when i tried hitting the gas the vehicle would jerk. ONCE I got to a safe spot on the freeway. I called AAA to get a tow, then called the dealer to tell them. My wife and I have now checked the recalls for this car and all the customer complaints. There seems to be a similarity with the engine recall and or the hybrid electrical recall. It seems like Kia is making sure to cover its tracks with the cars so it doesn't have all the 2017 models in the recalls affecting the hybrid system as well as the defects with the engine components. There is definitely a problem. But i saw in the carfax that the vehicle was inspected a lot by KIA and that is why i would like it to get inspected by a 3rd party. I would like to get the vehicle inspected by a 3rd party before taking it to a KIA dealer but I don't have a lot of money. Can you help with this at all. Please contact me asap. You have the Vin. I told you I just bought the car so I am going to either see if the dealership I bought it from will fix the problem since it broke down the day I bought it. You should be able to see we bought the car from by looking at the carfax for the Vin. And you have my permission to also be able to get my phone numbers from that dealer I really don't think KIA should get away with these hybrid/engine problems with the car. Its very unfair to the consumers. If they as a manufacturer and dealerships are doing quick fixes when doing regularly scheduled maintenance. Thats unethical.

I was driving the vehicle home on the freeway after just buying it. I had only driven it for about 35-40 minutes and after 5 minutes the ev battery was drained completely and the car was running in hybrid mode. The vehicle suddenly lost all its power and a warning light came on flashing saying "check hybrid system turn off engine". I was forced to put on my emergency lights and quickly move over to the side of the freeway because the car lost so much power so quickly. It felt like the engine died and when i tried hitting the gas the vehicle would jerk. ONCE I got to a safe spot on the freeway. I called AAA to get a tow, then called the dealer to tell them. My wife and I have now checked the recalls for this car and all the customer complaints. There seems to be a similarity with the engine recall and or the hybrid electrical recall. It seems like Kia is making sure to cover its tracks with the cars so it doesn't have all the 2017 models in the recalls affecting the hybrid system as well as the defects with the engine components. There is definitely a problem. But i saw in the carfax that the vehicle was inspected a lot by KIA and that is why i would like it to get inspected by a 3rd party. I would like to get the vehicle inspected by a 3rd party before taking it to a KIA dealer but I don't have a lot of money. Can you help with this at all. Please contact me asap. You have the Vin. I told you I just bought the car so I am going to either see if the dealership I bought it from will fix the problem since it broke down the day I bought it. You should be able to see we bought the car from by looking at the carfax for the Vin. And you have my permission to also be able to get my phone numbers from that dealer I really don't think KIA should get away with these hybrid/engine problems with the car. Its very unfair to the consumers. If they as a manufacturer and dealerships are doing quick fixes when doing regularly scheduled maintenance. Thats unethical.

I was driving the vehicle home on the freeway after just buying it. I had only driven it for about 35-40 minutes and after 5 minutes the ev battery was drained completely and the car was running in hybrid mode. The vehicle suddenly lost all its power and a warning light came on flashing saying "check hybrid system turn off engine". I was forced to put on my emergency lights and quickly move over to the side of the freeway because the car lost so much power so quickly. It felt like the engine died and when i tried hitting the gas the vehicle would jerk. ONCE I got to a safe spot on the freeway. I called AAA to get a tow, then called the dealer to tell them. My wife and I have now checked the recalls for this car and all the customer complaints. There seems to be a similarity with the engine recall and or the hybrid electrical recall. It seems like Kia is making sure to cover its tracks with the cars so it doesn't have all the 2017 models in the recalls affecting the hybrid system as well as the defects with the engine components. There is definitely a problem. But i saw in the carfax that the vehicle was inspected a lot by KIA and that is why i would like it to get inspected by a 3rd party. I would like to get the vehicle inspected by a 3rd party before taking it to a KIA dealer but I don't have a lot of money. Can you help with this at all. Please contact me asap. You have the Vin. I told you I just bought the car so I am going to either see if the dealership I bought it from will fix the problem since it broke down the day I bought it. You should be able to see we bought the car from by looking at the carfax for the Vin. And you have my permission to also be able to get my phone numbers from that dealer I really don't think KIA should get away with these hybrid/engine problems with the car. Its very unfair to the consumers. If they as a manufacturer and dealerships are doing quick fixes when doing regularly scheduled maintenance. Thats unethical.

The contact owns a 2017 Kia Optima PHEV. The contact stated that there was an abnormally loud rattling sound coming from the vehicle. The contact stated that the check engine warning light was turning on and off. The contact stated that the catalytic converter and battery were damaged. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact contacted Putnam Kia Service (2 California Dr Suite D, Burlingame, CA 94010), Hilltop Ford (3280 Auto Plaza, Richmond, CA 94806) and Oakland Kia (2500 Webster St, Oakland, CA 94612), but no assistance was provided. The vehicle was taken to an independent mechanic who determined that the rings and seals needed to be replaced. The contact was informed that the walls were scored in the engine. The mechanic determined that the engine needed to be replaced. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 87,000.