NHTSA Complaint #11690228 — 2017 KIA OPTIMA PHEV

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11690228
Vehicle 2017 KIA OPTIMA PHEV
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I was driving the vehicle home on the freeway after just buying it. I had only driven it for about 35-40 minutes and after 5 minutes the ev battery was drained completely and the car was running in hybrid mode. The vehicle suddenly lost all its power and a warning light came on flashing saying "check hybrid system turn off engine". I was forced to put on my emergency lights and quickly move over to the side of the freeway because the car lost so much power so quickly. It felt like the engine died and when i tried hitting the gas the vehicle would jerk. ONCE I got to a safe spot on the freeway. I called AAA to get a tow, then called the dealer to tell them. My wife and I have now checked the recalls for this car and all the customer complaints. There seems to be a similarity with the engine recall and or the hybrid electrical recall. It seems like Kia is making sure to cover its tracks with the cars so it doesn't have all the 2017 models in the recalls affecting the hybrid system as well as the defects with the engine components. There is definitely a problem. But i saw in the carfax that the vehicle was inspected a lot by KIA and that is why i would like it to get inspected by a 3rd party. I would like to get the vehicle inspected by a 3rd party before taking it to a KIA dealer but I don't have a lot of money. Can you help with this at all. Please contact me asap. You have the Vin. I told you I just bought the car so I am going to either see if the dealership I bought it from will fix the problem since it broke down the day I bought it. You should be able to see we bought the car from by looking at the carfax for the Vin. And you have my permission to also be able to get my phone numbers from that dealer I really don't think KIA should get away with these hybrid/engine problems with the car. Its very unfair to the consumers. If they as a manufacturer and dealerships are doing quick fixes when doing regularly scheduled maintenance. Thats unethical.

Related Complaints for the 2017 KIA OPTIMA PHEV

Other ENGINE Complaints

#11690964 The contact owns a 2017 Kia Optima. The contact stated that while driving approximately 50 MPH, there was an abnormal...
#11659448 The contact owns a 2017 Kia Optima PHEV. The contact stated that there was an abnormally loud rattling sound coming f...
#11576645 Oil pressure sensor leaked out all of the oil and no warning lights lit on the dashboard to let me know that I had lo...
#11570391 I was getting on the freeway and my car suddenly just stopped accelerating. I even tried pushing the pedal to the flo...
#11554624 This pre-owned vehicle lost power at an intersection with my wife and child in the vehicle. Both of them were fearful...

Recent Complaints for the 2017 KIA OPTIMA PHEV

#11651716 STEERING -
#11604578 SEAT BELTS This car was purchased [XXX] and has been in my possession for 3 years and 4 months. It has sat in a dealership repai...
#11582696 LATCHES/LOCKS/LINKAGES The contact owns a 2017 Kia Optima PHEV. The contact noticed a failure with the key fob and manual locking function w...
#11570391 FUEL/PROPULSION SYSTEM I was getting on the freeway and my car suddenly just stopped accelerating. I even tried pushing the pedal to the flo...
#11570391 POWER TRAIN I was getting on the freeway and my car suddenly just stopped accelerating. I even tried pushing the pedal to the flo...
Check any vehicle history by VIN - Free vehicle history report