NHTSA Complaint #11570391 — 2017 KIA OPTIMA PHEV

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11570391
Vehicle 2017 KIA OPTIMA PHEV
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I was getting on the freeway and my car suddenly just stopped accelerating. I even tried pushing the pedal to the floor and all power was gone. I was almost ran down by a 18 wheeler who must not have noticed my hazards had been switched on. A warning came on “check hybrid system. Turn off engine” When the car lost its momentum as I was pulling over and eventually came to a stop I followed the warnings directions and shut the car off since I couldn’t get any further anyways. I tried turning the car back on and then all lights and power instantly started flickering on and off and going crazy and then the warning came back on and then the whole car shut off by itself. I have been too scared to drive it since and I just got it back in October and I need a car to get to work and school and I don’t know what to do but the amount of danger this issue put me in is unsettling and cannot be overlooked. Not sure what caused the malfunction because so many different things happened at once that it was hard to tell It is available for inspection upon request A service center confirmed that there is a problem and they believe it is related to the coolant pump and hybrid battery There was one other time that a warning came up and it just said “check hybrid battery” but it went away only like a minute later and then a couple days after that I came outside to go to work and the car was dead but then I jumped it and it was fine up until the issue I first mentioned happened where I was put in danger A warning light that said !HEV and the check engine light both appeared

Related Complaints for the 2017 KIA OPTIMA PHEV

Other ENGINE Complaints

#11690964 The contact owns a 2017 Kia Optima. The contact stated that while driving approximately 50 MPH, there was an abnormal...
#11690228 I was driving the vehicle home on the freeway after just buying it. I had only driven it for about 35-40 minutes and ...
#11659448 The contact owns a 2017 Kia Optima PHEV. The contact stated that there was an abnormally loud rattling sound coming f...
#11576645 Oil pressure sensor leaked out all of the oil and no warning lights lit on the dashboard to let me know that I had lo...
#11554624 This pre-owned vehicle lost power at an intersection with my wife and child in the vehicle. Both of them were fearful...

Recent Complaints for the 2017 KIA OPTIMA PHEV

#11690228 ELECTRICAL SYSTEM I was driving the vehicle home on the freeway after just buying it. I had only driven it for about 35-40 minutes and ...
#11690228 UNKNOWN OR OTHER I was driving the vehicle home on the freeway after just buying it. I had only driven it for about 35-40 minutes and ...
#11651716 STEERING -
#11604578 SEAT BELTS This car was purchased [XXX] and has been in my possession for 3 years and 4 months. It has sat in a dealership repai...
#11582696 LATCHES/LOCKS/LINKAGES The contact owns a 2017 Kia Optima PHEV. The contact noticed a failure with the key fob and manual locking function w...
Check any vehicle history by VIN - Free vehicle history report