2003 JEEP LIBERTY Suspensionfrontcontrol Armlower Ball Joint Problems

The contact owns a 2003 Jeep Liberty. The contact stated that moments after exiting the freeway, the front end of the vehicle began to shake and vibrate. While driving approximately 5 MPH, there was an abnormal banging sound coming from the front of the vehicle. The contact stated that suddenly the wheels would not turn, and the vehicle became undrivable. The vehicle was towed to the residence and later examined by an independent mechanic who diagnosed that the driver's side ball joint arm had fractured. The independent mechanic replaced the driver's side ball joint assembly and the lower control arm, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 189,000.

The contact owns a 2003 Jeep Liberty. The contact stated that on multiple occasions while driving at various speeds, an abnormal sound was heard coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the lower ball joints failed. The vehicle was not repaired. The dealer was notified of the issue and the contact was informed that there was no recall associated with the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER SIDE TIRE DEFLATED AND CAUSED THE LOWER BALL JOINT TO SNAP IN HALF. AS A RESULT, THE CONTROL ARM FELL AND CUT INTO THE WHEEL RIM, WHICH MADE IT IMPOSSIBLE FOR THE OTHER WHEELS TO TURN OR MOVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER ADVISED THAT THE VEHICLE BE TAKEN TO A LOCAL DEALER. THE DEALER STATED THAT THE FAILURE WAS CRASH RELATED AND NOT A RECALL ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. UPDATED 10/21/16*LJ *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER WHEEL DISENGAGED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY INFORMED HIM THAT THE LOWER BALL JOINT BROKE DUE TO EXCESSIVE CORROSION. THERE WAS A RECALL UNDER THE NHTSA CAMPAIGN ID NUMBER 03V460000 ( SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE TECHNICIAN ADVISED THAT THE VIN WAS EXCLUDED FROM THE RECALL AND THE OWNER WOULD BE RESPONSIBLE FOR THE REPAIR EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 25 MPH THE FRONT SUSPENSION DROPPED CAUSING THE FRAME TO SIT ON TOP OF THE TIRE. THE CONTACT TOWED THE VEHICLE TO A LOCAL MECHANIC AND THEY DISCOVERED THAT THE FRONT LOWER BALL JOINT WAS BROKEN. THE MECHANIC NOTICE A RECALL FOR THE SUSPENSION;FRONT;CONTROL ARM BUT THE VEHICLE VIN NUMBER WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED IF THE VEHICLE WAS TRAVELING AT A HIGHER SPEED THE VEHICLE WOULD HAVE CAUSED A CRASH. THE CONTACT FEELS THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 95,000.

2003 JEEP LIBERTY LIMITED. DUE FOR INSPECTION MAY OF 2009. FAILED TO PASS INSPECTION DUE TO FRONT LOWER BALL JOINTS. NEXT DAY, RECEIVED NOTICE IN THE MAIL REGARDING RECALL OF FRONT LOWER BALL JOINTS (THE RECALL WAS ISSUED IN 2006, I FOUND OUT LATER, BUT THIS WAS THE FIRST I WAS NOTIFIED). CALLED DEALERSHIP (DON WHITE'S OF TIMONIUM) REGARDING RECALL, WAS TOLD IT WOULD TAKE A FEW DAYS TO RECEIVE PARTS, BUT STILL WITHIN THE MONTH OF MAY, TOLD THAT THEY WOULD CALL IN A FEW DAYS WITH MORE EXACT DATES. CANCELED APPOINTMENT THAT I HAD PREVIOUSLY MADE TO HAVE BALL JOINTS REPLACED, SINCE RECALL WOULD REPAIR THE PARTS FREE OF CHARGE. NEVER RECEIVED PHONE CALL, SO PLACED CALL MYSELF TO DEALERSHIP, TOLD IT WOULD BE SEVERAL WEEKS TO RECEIVE PARTS AS THEY WERE ON BACK-ORDER. I THEN PLACED CALL TO CHRYSLER TO INVESTIGATE HUGE DELAY ON RECALL PARTS (MAY...

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS. SHE TOOK HER VEHICLE TO THE DEALER FOR REPAIR AND WAS INFORMED THAT THE UPPER BALL JOINTS ALSO NEEDED TO BE REPLACED. SINCE ONLY THE LOWER BALL JOINTS WERE ON RECALL, THE DEALER WOULD NOT REPAIR THE UPPER BALL JOINTS. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 113,987.

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. A COUPLE OF WEEKS AFTER PURCHASING THE VEHICLE, THE CONTACT HEARD A SCREECHING NOISE COMING FROM THE FRONT PASSENGER SIDE TIRE. THE DEALER STATED THAT THERE WERE OTHER MATTERS THAT NEEDED TO BE TAKEN CARE OF FIRST. ON APRIL 18, 2008, WHILE MAKING A LEFT TURN AT 5 MPH, THE CONTACT HEARD A LOUD SCREECHING NOISE. THE FRONT DRIVER SIDE OF THE UNDERCARRIAGE FELL TO THE GROUND. THE FRONT DRIVER SIDE TIRE DETACHED AND WAS RESTING BESIDE THE VEHICLE, HANGING ON BY A THREAD. THE FRONT FENDER, BUMPER, AND WHEEL COVERING ALL DETACHED FROM THE VEHICLE AND WERE DAMAGED. THE VEHICLE IS CURRENTLY WITH A MECHANIC. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT); HOWEVER, SHE NEVER RECEIVED A SAFETY RECALL NOTICE. THE DEALER STATED THAT THE FRONT BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE...

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE TURNING RIGHT OR LEFT AT ANY SPEED, THE CONTACT HEARD A POPPING SOUND COMING FROM THE FLOOR OF THE VEHICLE. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS DIAGNOSED BY THE DEALER, BUT THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 86,000 AND FAILURE MILEAGE WAS 75,000. UPDATED 05/07/08 *BF THE DEALER STATED THE UPPER BALL JOINT WAS BAD. THE LOWER BALL JOINTS HAD BEEN REPLACED 3 TIMES. UPDATED 05/07/08. *UB

WHILE DRIVING SLOWLY OUT OF MY DRIVEWAY, MY UPPER BALL JOINT DISCONNECTED CAUSING THE PASSENGER SIDE FRONT TIRE TO FALL OFF. I DID HAVE MY CHILDREN WITH ME HOWEVER NO ONE WAS INJURED. THE APPARENT RECALL IN 06 OF THE LOWER BALL JOINTS WAS UNKNOWN TO ME AT THE TIME. CHRYSLER DID REPLACE THE UPPER AND LOWER BALL JOINTS. I WAS CHARGED A $150. DEDUCTIBLE WHICH I FEEL IS VERY UNFAIR CONSIDERING THE INVESTIGATION REVOLVING AROUND THE UPPER BALL JOINTS AND OBVIOUS CONCERNS ABOUT THE LOWER BALL JOINTS. MY CONCERN NOW IS WHEN WILL IT HAPPEN AGAIN, IT ONLY HAD 50,000 MILES AT THE TIME AND CAN I ASSUME IT'S SAFE TO DRIVE ANOTHER 50,000. IT'S NOT WORTH PUTTING MY KIDS IN DANGER. HOW CAN CHRYSLER ASSURE ME THAT IT IS FIXED! *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACTS GRANDSON HEARD A LOUD BREAKING NOISE AND THE STEERING IMMEDIATELY LOCKED, CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE REAR PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE; HOWEVER, HE WAS ABLE TO AVOID A CRASH AND SUCCESSFULLY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL GARAGE. A POLICE REPORT WAS FILED. A PROFESSIONAL TECHNICIAN INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT AND REAR AXLES WERE CORRODED FOR A VERY LONG TIME, WHICH CAUSED THEM TO FAIL. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS COMPLETELY DESTROYED. THE DEALER DID NOT PROVIDE ANY ASSISTANCE. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT), BUT THE CONTACT NEVER RECEIVED A RECALL NOTICE. THE MANUFACTURER SENT AN INVESTIGATOR TO INSPECT THE VEHICLE AND IT WAS DISCOVERED...

FRONT LEFT WHEEL FELL OF MY JEEP LIBERTY 2003, CAUSE A HEAD ON COLLISION, WITH A SERIOUS INJURY. *TR

2003 JEEP LIBERTY WITH LOWER BALL JOINT PROBLEMS. CUSTOMER STATES THAT SHE NEVER RECEIVED THE RECALL FOR THE LOWER BALL JOINT REPAIR. SHE ENDED UP BREAKING DOWN ON THE ROAD, AND CHRYSLER WILL NOT REFUND HER. *KB THE CONSUMER STATED WHILE DRIVING, THE LEFT FRONT WHEEL BECAME LOOSE AND FELL OF THE VEHICLE. THE MANUFACTURER STATED THE WAY THE CONSUMER WENT ABOUT HAVING THE VEHICLE REPAIRED NEGATED ANY REASON FOR THEM TO CONSIDER REIMBURSEMENT. THE DEALER ALSO FOUND PLAY IN THE LEFT FRONT OUTER TIE ROD AND LEFT FRONT AXLE BOOT. *JB

2003 JEEP LIBERTY RECALL FOR LOWER BALL JOINTS. CUSTOMER STATED THAT SHE RECEIVED THE RECALL AND DEALER TOLD HER WHEN SHE CALLED TO SET AN APPOINTMENT THAT THEY WOULD NOT BE ABLE TO REPLACE THE PARTS BECAUSE THEY DID NOT ISSUE ENOUGH PARTS. *KB *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. THE VEHICLE WAS DESTROYED. SHE SUFFERED A CONCUSSION AND HER LEFT ARM WAS DISLOCATED. SHE WAS TRANSPORTED TO THE HOSPITAL BY AN AMBULANCE AND A POLICE REPORT WAS FILED. A MECHANIC STATED THAT THE LOWER BALL JOINTS WERE FAILING. THE CURRENT AND FAILURE MILEAGES WERE 10,000.

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING 2 MPH, THE CONTACT HEARD A LOUD SNAP COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED. THE DEALER STATED THAT THE DRIVER SIDE UPPER BALL JOINT SNAPPED. THE CONTACT RECEIVED AND THE VEHICLE WAS SERVICED FOR RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE CURRENT AND FAILURE MILEAGES WERE 56,000. UPDATED 09/18/07 *TR RECEIVED 12/12/07 *LJ UPDATED 12/12/07 *TR

2003 JEEP LIBERTY WITH LOWER BALL JOINT PROBLEMS CUSTOMER STATES THAT HE WAS NOT NOTIFIED ABOUT THE RECALL AND WANTS TO KNOW WHO NOTIFY THE CONSUMER**CC THE CONSUMER STATED WHILE DRIVING THE LOWER BALL JOINT BROKE, AFTER MUCH DISCUSSION THE BALL JOINT WAS REPAIRED. THE CONSUMER STATED THE RECALL NOTICES WERE SENT OUT 3 DAYS PRIOR TO PURCHASING THE VEHICLE AND WAS NEVER INFORMED OF THE RECALL. THE CONSUMER STATED THAT THE DEALER NEVER INFORMED HER OF THE RECALL AND STATED WAS NOT RESPONSIBLE TO INFORM THE CONSUMER OF THE RECALL BUT THE CONSUMER WANTS TO KNOW WHO WAS SUPPOSED TO INFORM HER OF THE RECALL AND WHAT THE PROCEDURES ARE FOR NOTIFYING CONSUMERS? *TR *UPDATED 12/12/07 *BF UPDATED

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE MAKING A TURN AT 15 MPH, THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE CONTACT FELT THAT THE FAILURE COULD HAVE BEEN AVOIDED IF THE WAIT TIME FOR THE LOWER BALL JOINT REPAIR HAD BEEN SHORTER. THE VEHICLE WAS TOWED TO THE REPAIR SHOP. THE VIN AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 18,000.

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS ON OCTOBER 26,2006 AND HAS BEEN PLACED ON TWO DIFFERENT WAITING LISTS. IT HAS BEEN NEARLY ONE YEAR SINCE THE NOTICE WAS RECEIVED AND SHE STILL HAS BEEN UNABLE TO GET HER VEHICLE SERVICED. SHE HAS BEEN TO TWO DEALERS AND THEY BOTH STATED THAT THEY ARE NOT RECEIVING THE SUFFICIENT AMOUNT OF PARTS TO SATISFY THE HIGH DEMAND. THE CURRENT MILEAGE WAS 58,000 AND FAILURE MILEAGE WAS 48,000. UPDATED 08/30/07. *JB

I RECEIVED A RECALL NOTICE IN JANUARY ABOUT THE LOWER BALL JOINTS ON JEEP LIBERTY'S. I CALLED MY DEALER IN ORDER TO HAVE THE DEFECT CORRECTED AND WAS TOLD THAT I WAS "PUT ON THE LIST." IT IS NOW AUGUST AND I STILL HAVEN'T RECEIVED A CALL BACK TO GET THE DEFECT CORRECTED. I CALLED TO ASK THE DEALERSHIP IF THEY COULD GIVE ME A TIME FRAME ON HOW LONG IT WOULD BE BEFORE I GOT MY JEEP FIXED AND THEY SAID "IT IS A LONG LIST, YOU WILL BE CALLED. CHRYSLER ONLY SENDS US TWO REPLACEMENT PARTS A WEEK." *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER 06V288000 (LOWER BALL JOINT). THE CONTACT WAS CHARGED A LABOR FEE FOR A STRIPPED CAP SCREW. THE CURRENT MILEAGE WAS 56,667. THERE WAS NO FAILURE.

TL*- THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO THE DEALERSHIP FOR THE LOWER BALL JOINT RECALL, AND THE DEALERSHIP STATED THAT THERE WAS A WAITING LIST TO WHICH THEY COULD BE ADDED. THE CONTACT HAS BEEN WAITING SINCE NOVEMBER OF 2006, AND HAD NOT RECEIVED A CALL FROM THE DEALERSHIP. THERE HAD BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 73,000.

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) IN SEPTEMBER OF 2006. HE STATED THAT THE NOISE COMING FROM THE FAILURE CAUSED DISTRESS TO HIS FAMILY, WHICH ESCALATED INTO ARGUMENTS. HE FURTHER STATED THAT THE NOISE LEVEL OF THE BALL JOINTS WAS UNBEARABLE. HE NOTIFIED A LOCAL AND NATIONAL JEEP DEALER, BUT THEY HAVE NOT RESPONDED TO ANY OF HIS CALLS. THE RECALL WAS NEVER REPAIRED DUE TO THE UNAVAILABILITY OF PARTS. THE LENGTHY WAITING LIST PLACED HIM THREE MONTHS BEHIND FROM HIS ORIGINAL APPOINTMENT DATE. THE VEHICLE HAS SINCE BEEN SOLD. THE FAILURE SPEED WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 60,000.

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE CONCERNING THE LOWER BALL JOINTS. THE DEALER STATED THAT THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 30,000.

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. SHE STATED THAT SHE WOULD OCCASIONALLY HEAR A GRINDING NOISE IN THE FRONT OF THE VEHICLE. THERE WAS A RECALL FOR THE FRONT LOWER BALL JOINTS (NHTSA CAMPAIGN # 06V288000) HOWEVER; THE DEALER STATED THAT THE PARTS WERE ON BACKORDER. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 51,000.

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE DEALER STATED THAT THE FRONT LOWER BALL JOINTS COULD DAMAGE THE FRONT SUSPENSION AND CAUSE A LOSS OF STEERING. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 66,139.

BACK IN MARCH, I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER REGARDING THE LOWER BALL JOINTS IN MY JEEP. STEERING CAN FAIL CAUSING A CRASH. I CALLED MY LOCAL DEALER AND WAS TOLD I WAS 80TH ON THEIR WAITING LIST. I CALLED IN MAY AND WAS TOLD THEY WOULD GET TO ME SOMETIME IN JULY!! TODAY IS AUGUST 1 AND MY RECALL IS STILL NOT FIXED. THEY BLAME THE JEEP CORP FOR NOT PROVIDING ENOUGH PARTS TO FIX ALL THE PROBLEMS. *JB

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THERE IS A RECALL FOR THE LOWER BALL JOINT (NHTSA CAMPAIGN#06V288000). THE DEALER STATED THAT THEY RECEIVED THREE PARTS PER MONTH AND WOULD BE UNABLE TO SAY HOW IT WOULD TAKE TO PERFORM RECALL WORK. THE CURRENT MILEAGE WAS 58,000. THERE HAD BEEN NO FAILURE TO DATE.

'03 JEEP LIBERTY - LEFT LOWER FRONT BALL JOINT FAILED AND SEPARATED WHILE THE VEHICLE WAS IN MOTION AT LOW SPEED DURING A TURN (LEFT UPPER BALL JOINT FAILED PREVIOUSLY REF. COMPLAINT CONFIRMATION #1019828). LOWER BALL JOINTS WERE REPLACED TWICE BEFORE UNDER RECALL #C36. THE SERVICE DEALER REPLACED THE BOTH THE RIGHT AND LEFT LOWER CONTROL ARM BALL JOINTS UNDER RECALL #F23, ALONG WITH THE AXLE HALF SHAFT, AXLE DRIVE SHAFT SEAL, AXLE SHAFT SEAL HOUSING, TIRE AND WHEEL. *JB

I SIMPLY CANNOT GET MY JEEP DEALERSHIP TO REPLACE MY RECALLED BALL JOINT ASSEMBLY. I'VE BEEN WAITING 7 MONTHS AND HAVE RECIEVED NOTHING BUT A SONG AND DANCE.

NEVER RECEIVED A RECALL NOTICE FOR ANYTHING ABOUT THE JEEP NOW. WHILE DRIVING THE FRONT LEFT WHEEL FEEL OFF THE BALL JOINT SNAPPED. *AK

I RECEIVED A RECALL NOTICE FOR MY 2003 JEEP LIBERTY (SAFETY RECALL F23) LATE LAST YEAR AND CALLED THE NEAREST DEALER IN FLEMINGTON IN DECEMBER 2006 TO SCHEDULE AN APPOINTMENT TO HAVE IT REPAIRED. THEY ADVISED THAT THERE WAS A WAITING LIST AS THEY ONLY RECEIVED A FEW KITS PER WEEK AND THAT THEY WOULD CALL WHEN THEY COULD SCHEDULE AN APPOINTMENT FOR ME. IT IS NOW MAY 20TH AND STILL NO PHONE CALL. ALTHOUGH THE DEFECT FROM THE RECALL NOTICE SEEM SERIOUS, I SUPPOSE IT MUST NOT BE SINCE IT'S ALMOST 6 MONTHS LATER AND THEY STILL HAVE NOT CALLED. I WILL BE CALLING THE FLEMINGTON JEEP DEALER AGAIN THIS WEEK TO CHECK THE STATUS AND IF THEY CANNOT HELP, I WILL CALL ANOTHER DEALER TO SEE IF THIS IS SOMETHING THEY WILL BE ABLE TO ADDRESS. *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE#06V288000: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT IN FEBRUARY. THE MECHANIC STATED THAT THERE WAS DAMAGE TO THE TIE ROD AND STEERING KNUCKLE. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE AT NO CHARGE; HOWEVER, THEY ADVISED HER AT THE APPOINTMENT THAT SHE WAS RESPONSIBLE FOR PAYING $600 TO REPAIR IT. THE DEALER ALSO STATED THAT THE RECALL REPAIRS ARE ONLY RELATED TO THE LOWER BALL JOINTS. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 77,310. THE DEALER STATED REPLACED LEFT OUTER TIE ROD, LEFT KNUCKLE, WHEEL SPEED SENSOR, AND FIXED HUB ASSEMBLY. THE CONSUMER PROVIDED INVOICES OF REPAIRS FOR VEHICLE. UPDATED 07/05/07 *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT HIS VEHICLE HAS A SAFETY RECALL ON THE UPPER AND LOWER BALL JOINTS AND HE HAS BEEN TRYING TO GET THE RECALL REPAIR DONE SINCE DECEMBER OF 2006. IN DECEMBER OF 2006, THE VEHICLE WAS INVOLVED IN A CRASH WHILE TRAVELING 35 MPH. THE VEHICLE SPUN OUT AND CRASHED INTO ANOTHER VEHICLE WHILE MAKING A LEFT TURN ON A WET ROAD. A POLICE REPORT WAS FILED AND THE CONTACT HAS REPORTS AND RECEIPTS OF THE WORK PERFORMED ON THE VEHICLE. THE CURRENT MILEAGE IS 45,000 AND FAILURE MILEAGE WAS 43,080.

2003 JEEP LIBERTY CUSTOMER STATES THAT IT HAS BEEN MONTHS REGARDING THE RECALL ON THE LOWER BALL JOINT AND HER CAR IS STILL NOT FIXED**CC *TR

CHAMPION CHRYSLER-JEEP INC SAFETY RECALL F23 CUSTOMER IS VERY UPSET THAT AFTER GETTING RECALL FIXED THAT SHE HAD TO PAY OUT OF POCKET FOR THE UPPER BALL JOINTS**CC THE DEALER STATED THE REAR RIGHT SEATBELT DOES NOT LATCH AND THE LEFT RIGHT POWER WINDOW DOES NOT WORK. THE CONSUMER HAS PROVIDED THE INVOICES FOR REPAIR. UPDATE *TR

I HAD A SAFETY RECALL FROM DAIMLERCHRYSLER (SAFETY RECALL F23 - LOWER BALL JOINTS). I KEEP TRYING TO GET MY CAR SERVICED FROM LARRY H. MILLER CHRYSLER JEEP DODGE (801-553-5550), BUT EACH TIME I GET A SHORT ANSWER THAT THEY DON'T HAVE THE PARTS AND WILL CALL ME BACK. I STARTED THIS PROCESS IN FEBRUARY. THANKS, BRANDON *TR

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE TURNING INTO THE DRIVEWAY AT 15 MPH THE VEHICLE PRODUCED A LOUD NOISE. THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK THE SIDE OF A CURB. THE CONTACTS HEAD STRUCK THE DASHBOARD. WHILE ATTEMPTING TO DRIVE THE VEHICLE AFTER THE CRASH THE CONTACT WAS NOT AWARE THAT THE TIRE DETACHED FROM THE VEHICLE, AND NOTICED THAT IT HAD FLATTENED AND THE AXLE FAILED. IN DECEMBER 2006 THE CONTACT RECEIVED RECALL NOTICE # 03V460000 FOR THE REPAIR OF THE LOWER BALL JOINTS, AND WAS CURRENTLY ON THE DEALERS WAITING LIST. THE FAILURE MILEAGE WAS 61,215.*AK THE CONSUMER HAS PROVIDED PICTURES OF THE VEHICLE AND THE INVOICES FOR REPAIR. UPDATED 06/14/07 *TR

CUSTOMER STATES THAT SHE IS STILL ON THE WAITING LIST FOR PARTS TO FIX THE RECALL AND WANTS INFORMATION ON HOW THIS PROBLEM CAN BE RESOLVED**CC LOWER BALL JOINT RECALL. *JB

2003 JEEP LIBERTY THE CONSUMER HAS NOT BEEN ABLE TO GET THE RECALL FIXED DUE TO THE PARTS NOT BEING AVAILABLE**CC *JB

TL*THE CONTACT OWNS A 2003 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL #06V288000 AND, SINCE DECEMBER OF 2006, HAS BEEN ON A WAITING LIST TO HAVE THE LOWER BALL JOINT REPLACED. THE CONTACT HAD NOT EXPERIENCED ANY MALFUNCTIONS WITH THE VEHICLE AT THIS TIME. THE CURRENT AND FAILURE MILEAGE WERE 23,000. *AK

DON HILL PONTIAC JEEP ,2523 E,STONE DRIVE, KINGSPORT, TN STATED THEY DO NOT HAVE THE PARTS TO REPLACESAFETY RECALL F2 CONCERNING ) LOWER BALL JOINTS ON MY 2003 JEEP LIBERTY. *AK

2003 JEEP LIBERTY CUSTOMER IS LOOKING FOR REIMBURSEMENT FOR REPAIRS BECAUSE CUSTOMER NEVER RECEIVED RECALL NOTICE**CC THE CONSUMER STATED THE BALL JOINT SEPARATED AND SUBSEQUENTLY CAUSED THE VEHICLE TO DROP DOWN ON TO THE TIRE/WHEEL ASSEMBLY TO THE POINT WHERE COMPLETE CONTROL OF THE STEERING WAS LOST. THE MANUFACTURER DENIED REIMBURSEMENT, BECAUSE THE CONSUMER DID NOT HAVE THE WORK DONE AT A CHRYSLER DEALERSHIP. *JB

TL*- THE CONTACT OWNS A 2003 JEEP LIBERTY WHICH HAD BEEN RECALLED. A CRASH OCCURRED AS A RESULT OF THE FAULTY BALL JOINT ON THE VEHICLE. ON FEBRUARY 22, 2007 THE CONTACT WAS DRIVING AT 30 MPH ON THE HIGHWAY, IT WAS A CLOUDY BUT DRY DAY AND WHILE EXITING THE HIGHWAY THE STEERING WHEEL BECAME LOOSE, IT BEGAN TO MOVE LEFT TO RIGHT AND THE VEHICLE MADE A SHARP LEFT TURN CROSSING INTO THE LEFT LANE, ULTIMATELY STRIKING THE LEFT GUARD RAIL ON THE RAMP. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP THAT CHRYSLER RECOMMENDED. AN INVESTIGATOR FOR CHRYSLER INSPECTED THE VEHICLE AND REPORTED THAT THE VEHICLE DID NOT HAVE A LOOSE BALL JOINT, BUT THE CONTACT BELIEVED IT WAS. THE CURRENT AND FAILURE MILEAGE WERE BOTH 55,000. *AK CONSUMER STATES SHE BELIEVES THAT A LOSS OF LUBRICATION WHICH LEAD TO CORROSION, ACCELERATED WEAR AND SEPARATION FROM...

TL*-THE CONTACT STATED THAT HIS DAUGHTER WAS IN A CRASH WITH HER 2003 JEEP LIBERTY ON 01/27/07. THE AIRBAGS DID DEPLOY. HE STATED THAT EARLY THAT MORNING, ON A CLEAR DAY SHE CRASHED THE VEHICLE RESULTING IN HER DEATH. THE CONTACT STATED THAT FROM THE PICTURES OF THE CRASH, THE WHEELS OF THE DRIVER SIDE LOOKED UNUSUAL. THE VEHICLE WAS ON RECALL, BUT HE WAS NOT SURE IF THE RECALL HAD BEEN REPAIRED PRIOR TO THE CRASH. THE CONTACT WAS WAITING FOR THE INVESTIGATION TO BE COMPLETED. HE FELT THAT THE CRASH WAS DUE TO A FAILURE IN THE LOWER BALL JOINTS. HE ALSO STATED THAT THE HIS DAUGHTER CONSTANTLY COMPLAINED THAT THE TIRES AND BRAKES WERE FUNCTIONING INCORRECTLY. THE CONTACT STATED THAT HIS DAUGHTER CONSTANTLY TOOK THE VEHICLE TO THE DEALERSHIP COMPLAINED ABOUT THESE PROBLEMS, BUT THE DEALERSHIP WOULD NOT DO ANY REPAIRS WITHOUT THE CONTACT PAYING FOR THE...

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT HAS BEEN WAITING TO HAVE THE LOWER BALL JOINTS REPAIRED. THE NHTSA CAMPAIGN ID NUMBER IS 06V288000. SINCE NOVEMBER, THE DEALER IN HER AREA STATED THAT THEY DON'T KNOW HOW SOON THEY'LL RECEIVE THE PARTS. THE CURRENT AND FAILURE MILEAGE WERE 55,000.

TL*- THE CONTACT RECEIVED RECALL NOTICE 06V288000 ON THE 2004 JEEP LIBERTY WITH 69000 CURRENT MILEAGE ON 12/5/2006. THE VEHICLE HAD BEEN REPAIRED ON THE PREVIOUS RECALL, AND THE CONTACT WAS NOT HAVING ANY CURRENT PROBLEMS. HER COMPLAINT WAS THAT CHRYSLER SHOULD BE MAKING MORE PARTS AVAILABLE DUE TO THE SERIOUSNESS OF THE RECALL. *AK

WE HAVE A 2003 JEEP LIBERTY THAT HAS BEEN RECALLED DUE TO PROBLEMS WITH THE BALL JOINTS. THE DEALERSHIP IS INFORMING HER THAT THEY DO NOT HAVE THE PARTS IN STOCK. THE DEALERSHIP INFORMED THE CONTACT THAT THE PARTS ARE IN BACK ORDER. IT HAS BEEN 3 MONTHS SINCE THE CLIENT HAS HEARD FROM THE DEALERSHIP. ALSO GOT HIT WITH AN EXTENSIVE REPAIR BILL ON THE BRAKE SYSTEM DUE TO CORROSION - VEHICLE HAS ONLY 32,000 MILES ON IT. *JB

TL*- THE CONTACT OWNS A 2003 JEEP LIBERTY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON JANUARY 2, 2007 DUE TO RECEIVING A RECALL NOTICE FOR THE LOWER BALL JOINTS. THE DEALERSHIP STATED THAT THE PARTS WOULD BE AVAILABLE IN ABOUT 4-8 WEEKS. SHE WAS ADVISED ON MARCH 14,2007 THAT THEREWAS A WAITING LIST TO HAVE VEHICLE REPAIRED ,AND IT WOULD BE ANOTHER 5-10 WEEKS. THE CURRENT MILEAGE ON THE VEHICLE WAS 59,000. THERE HAD BEEN NO FAILURES TO DATE.*AK

I RECEIVED A RECALL FOR LOWER BALL JOINTS ON MY 2003 JEEP LIBERTY. MY DEALERSHIP CAN'T SEEM TO GET THEM. I HAVE ORDERED THEM TWICE SINCE DECEMBER WHEN I RECEIVED THE RECALL NOTICE. APPARENTLY THEY ARE ON A NATIONAL BACK ORDER. WHEN CAN I EXPECT TO GET THESE REPLACED. I HAVE A LOT OF CLUNKING IN THE FRONT. ESPECIALLY WHEN IT IS WET OUTSIDE. *JB