NHTSA Complaint #11477846 — 2003 JEEP LIBERTY

The contact owns a 2003 Jeep Liberty. The contact stated that on multiple occasions while driving at various speeds, an abnormal sound was heard coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the lower ball joints failed. The vehicle was not repaired. The dealer was notified of the issue and the contact was informed that there was no recall associated with the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.