2002 JEEP LIBERTY Suspension Problems

At approximately 6:30 am 9/25/2024, I was transporting a friend to her home in a neighboring city. After ten minutes of travel, I exited a four lane bridge. As I slowed and set up for traffic negotiations, We heard a bang, like maybe tire blowout, I initiated a full stop to safety, disembarked vehicle to find that; THE RIGHT FRONT BALL JOINT HAD EXPERIENCED A CATASTROPHIC FAILURE! Thus, the tire was sliced the tire mount rim was deeply grooved. Had vehicle towed to my home. It is in the condition left by the towing company. So, I called my neighborhood dodge boys and wàs assured that "they were not obligated not interested in repairing this near calamity, for the "RECALLED LOWER BALL JOINT COMPONENTS WERE DEALT WITH IN 2006.. TOO MANY YEARS HAVE PASSED FOR THIS EVENT TO BE REPAIRED BY RECALL OR WARRANTY". OK THEN, HOW ABOUT THE AIRBAG...

Well my 2002 jeep liberty has been messed up lately,it will just not crank so I thought it was the battery but it turned out to be the ignition switch also it did this off an on for about 6months ,the heat went out when I bought it and it will act as if it is overheating but it won't do anything for while then all of my windows have problems with the motor s in them the suspension, control arms I've had to change ,and the cruise control button will stick and keep going while you are driving it almost caused me to wreck on the interstate you have to turn the vehicle completely off once you get it to stop if you can get it to stop. out of all the vehicles I've had this is the first to take off by itself

Ball joints are coming apart and leaving me stranded on several occasions leading to costly repairs.

THE CAR CHUGG IN AND OUT GOIN DOWN THE ROAD IF FEELS LIKE THE TRANSMISSION IS GOIN TO FALL OUT OF IT THE IT DIES THE STEERING SO SO BAD IT FEELS LIKE A TIRE IS GOIN TO FALL OF AT ANY MOMENT THE VALVE COHERE GASKET NEEDS REPLACED THE BRAKES ARE NON EXISTING I ALMOST CRASHED INTO SOME E HEAD ON AFTER IT DIED ON ME WHILE I WAS GOIN 50 MPH DOWN THE [XXX] I HAVE ONLY HAD THE CAR FOR 2 WEEK HOBART AUTO SALES HAVE IT TO ME IN REPLACE OF A VEHICLE THEY HAD SOLD ME THAT DIDN'T HAVE A TITLE TO IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING THE DRIVER'S SIDE BALL JOINT FRACTURED CAUSING THE LOWER CONTROL ARM TO SEPARATE IMPALING THE FRONT DRIVER'S SIDE TIRE. THE CONTACT MANAGED TO STEER THE VEHICLE INTO A GAS STATION WHERE A TOW TRUCK RESPONDED AND PICKED UP AND TOWED THE VEHICLE TO A SAFE PLACE WHERE THE VEHICLE REMAINED. NO DEALER WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 217,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE, THE PASSENGER'S SIDE FRONT SUSPENSION FAILED. THE VEHICLE WAS TOWED TO PRESTIGE CHRYSLER JEEP DODGE LOCATED AT 6520 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LOWER AND UPPER CONTROL ARMS AND BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 09V1190000 (SUSPENSION). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE TIRE HAD WORN OUT DUE TO A CORRODED BALL JOINT. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION); HOWEVER, THE RECALL REPAIR HAD ALREADY BEEN PERFORMED ON THE VEHICLE. THE CONTACT REACHED OUT TO AN UNKNOWN DEALER, BUT WAS UNABLE TO SPEAK WITH ANYONE REGARDING THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

RECALL # 09V119000 RECALL DATE 04/09/2009 SUSPENSION: FRONT: CONTROL ARM AND RECALL # 06V288000 RECALL DATE 08/03/06 SUSPENSION LOWER BALL JOINT. VEHICLE HAS HAD PROBLEMS DRIVING WITH SPEEDS OVER 15MPH. HEAVY VIBRATION AND UNEASY DRIVING. DEALER MADE A REPAIR ON ONE LOWER BALL JOINT TO SATISFY RECALL BUT THE PROBLEM IS RETURNING. I WAS INFORMED THAT THE RECALLS DO NOT INCLUDE MY VIN. THE RECALLS ARE YEAR AND MODEL SPECIFIC. IF THE VEHICLE RECALL AFFECTED ONE CONTROL ARM LOWER BALL JOINT IT SHOULD ALSO APPLY TO THE OTHER SIDE. BALL JOINTS SHOULD BE REPLACED IN SETS. BOTH UPPER AND LOWER CONTROL ARM BALL JOINTS ARE PART OF THESE RECALLS. THIS CAN BE A VERY DANGEROUS SITUATION FOR ANY DRIVER IF DEALERS CAN USE VIN NUMBER TO DISCLAIM NECESSARY RECALLS ON VEHICLES.

2002 JEEP LIBERTY...FEELS LIKE AND SOUNDS LIKE THE WHOLE FRONT END IS FALLING APART..AND THEN I WENT TO THE POST OFFICE AND AS I TURNED IN THE PARKING LOT THE JEEP MADE THE WORST NOISE..PEOPLE STARTED LOOKING..IT WAS REALLY BAD WHEN I HIT A BUMP OR TURNED THE STEERING WHEEL..MY MECHANIC CHECKED IT OUT AND SAID THE BALL JOINTS HAD TO BE CHANGED..AND I THINK SOMETHING IS WRONG WITH THE STEERING ....I KNOW THERE HAS BEEN A RECALL ON BALL JOINTS AND SOMETHING TO DO WITH THE STEERING.ALSO MY BROTHER N LAW FOUND A PART LAYING LOOSE IN DOWN IN THE MOTOR..I AM A SENIOR CITIZEN AND I STILL WORK..AND I NEED MY JEEP CHECKED..I AM SCARED TO DRIVE IT...PLS LET ME KNOW WHAT TO DO...THANKS..

UPPER AND LOWER BALL JOINTS FAILED AT 140,100 MILES ALL POWER WINDOWS FAILED OVER LAST 5 YEARS HOOD LID HYDRAULICS FAILED @99,000MILES TAILGATING WINDOW HYDRAULICS FAILED@ 105,000MILES AIR COND. FAN FAILED @ 141,000 MILES TAILGATE WINDOW RUBBER GASKET FAILED @125,000MILES

I WAS DRIVING ON A CITY STREET AND HIGHWAY WHEN MY UPPER AND LOWER ARMS AND BALL JOINTS JUST SNAPPED IN HALF ALSO THE WHOLE RIGHT SIDE OF THE VEHICLE HAS NO ELECTRICAL WORKING THE HORN DOESN'T WORK SO THE AIR BAGS DON'T WORK AND THE COMPANY I GOT THE VEHICLE FROM DISABLED MY CHECK ENGINE LIGHT SO I HAVE NO CLUE WHAT ELSE IS WRONG WITH THE VEHICLE THE COMPANIES NAME IS WHEELS OF SUCCESS THE OWNER IS [XXX] SHE REFUSES TO HELP ME I HAVE CALLED SENT EMAILS TEXT ETC NO RESPONSE I GOT THE VEHICLE FROM HER IN NOVEMBER 2016 I HAVEN'T HAD IT A YEAR AND I HAVE PAID FOR REPAIRS THAT SHOULD OF BEEN DONE BEFORE GETTING IT I HAVE PAID OUT MORE THAN THE COST OF VEHICLE THIS HAS HAPPENED TWICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)....

HEAT IS NOT WORKING IT THROWS OUT COOL/COLD AIR. I HAVE NOTICED THAT THERE HAVE BEEN MANY LIBERTY OWNERS WITH THE SAME COMPLAINT. IT IS A PAIN SINCE I HAVE TWO YOUNG CHILDREN AND THE CAR IS SO COLD YOU CAN SEE EVERYONE'S BREATH. I'VE HAD THE RADIATOR FLUSHED AND HAD A FEW THINGS CHECKED AND STILL NO HEAT. OVER THE SUMMER I HAD THE A/C FIXED BECAUSE IT STARTED THROWING OUT HOT AIR. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS CAR AND I'M SURPRISED IT HAS NOT BEEN RECALLED. THE CAR IS DRIVEN ON A DAILY BASIS IN NEW JERSEY. CAR IS MOSTLY DRIVEN ON CITY STREETS AND OCASIONAL HIGHWAY. MY JEEP WAS TAKEN TO THE DEALER FOR RECALLS, BUT LOOKING FOR RECALLS TO SEE IF THERE WAS ANYTHING FOR THE HEAT I NOTICED THERE WAS A RECALL FOR THE CONTROL ATMS/BUSHINGS. I WAS NEVER TOLD ABOUT...

THE LOWER BALL JOINT SHEARED OFF CAUSING THE WHEEL TO FALL CAUSING THE BOTTOM OF THE BALL JOINT TO LAND ON THE RIM. THUS CUTTING THE RIM ALL THE WAY AROUND IT OFF AND PUNCTURING THE TIRE. THUS CAUSING THE VEHICLE TO SLIDE TO A STOP AT 50 MILES AN HOUR WITH A SKID MARK. THUS HAVING TO CALL FOR A TOW TRUCK TO PICK IT UP. LUCKILY NO ONE WAS HURT. THE VEHICLE WAS ON A OFF RAMP OF A FREEWAY TO A ON RAMP OVER PASS OF ANOTHER FREEWAY.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE MAKING A RIGHT TURN AT 5 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. IT WAS DISCOVERED THAT THE LOWER BALL JOINT FRACTURED AND THE WHEEL WAS BENT AT A 45 DEGREE ANGLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 7 MPH, THE DRIVER'S SIDE BALL JOINT FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.

WELL WHERE DO I START. SINCE I HAVE PURCHASED THIS VEHICLE IN MAY OF 2016 I HAVE REPLACE MULTIPLE PARTS ,BUT THEY WEREN'T PART OF ANY RECALLS. BUT NOW MY CONCERN REVIEWING RECALLS FOR THIS VEHICLE AND TRYING TO ADDRESS THESE NUMEROUS DEFECTS . I'M ALMOST FED UP. MY MAIN COVER IS THE J17 RECALL FOR THE UPPER CONTROL ARM BALL JOINT OF WHICH A CHRYSLER REPRESENTATIVE ADVIDEO MY MY VEHICLE WAS PART OF ,WHICH I CLUELESS ON HOW AS THE RECALL DOESN'T SPECIFY OTHER THAN 2002 TO 2003 LIBERTY VWHILES . NOW I SHOW THAT THEY WERE REPLACED IN THE PAST AND NOW THEY SINCE ARE WORN IN THE SAME DESCRIPTION THEY WERE RECALLED IN . AND CHRYSLER DENIES RESPONSIBILITY (?) .. ALSO OTHER CONCERNS WITH THE CATYLIC CONVERTER CAUSING A SULFUR SMELL WHEN THE VEHICLE IS GOING UP HILL ASO WELL AS TOWING . ONE MORE THING IS...

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO BALL JOINT BROKE AND WHEEL KNOCKED FRONT FENDER OFF OF VEHICLE. DEALERSHIP REPLACED BALL JOINT AND LEFT FRONT WHEEL UNDER RECALL. HOWEVER, THE DEALER STATED THEY WERE NOT RESPONSIBLE FOR RE-ATTACHING FENDER. *SMD THE DEALER STATED IT WOULD COST $350 TO RE-ATTACH THE FENDER. *JB

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS TAKEN TO HAVE THE LOWER BALL JOINTS REPLACED, THE TECHNICIAN STATED THAT THE UPPER CONTROL ARM NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT WAS INFORMED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO COMPLETE A MANUFACTURER RECALL FOR THE AIR BAGS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT AND SEAT BELT WARNING LIGHT REMAINED ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE CONTACT HAD A SECOND MANUFACTURER RECALL REPAIR COMPLETED FOR THE BALL JOINTS AND INDICATED THAT IT WAS NOT COMPLETED PROPERLY BECAUSE THE DEALER REFUSED TO PERFORM AN ALIGNMENT. AS A RESULT, THE VEHICLE WOBBLED IN AN UNSTABLE MANNER CONSTANTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE NHTSA CAMPAIGN NUMBERS AND FAILURE MILEAGE WERE UNAVAILABLE. UPDATED 08/16/16*LJ UPDATED 08/22/16.*JB

TAKATA RECALL

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE MAKING A TURN AND DRIVING APPROXIMATELY 2 MPH, A LOUD CLUNKING NOISE EMITTED FROM THE FRONT END AS THE VEHICLE COLLAPSED TOWARDS THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FRONT LOWER BALL JOINT ASSEMBLY FRACTURED. IN 2006, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 03V460000 (SUSPENSION) HOWEVER, FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT FRONT PASSENGER SIDE UPPER BALL JOINT DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN RECALL RELATED TO THE SUSPENSION IN 2007 BUT THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE FAILURE MILEAGE WAS 153,000. UPDATED 02/26/16*LJ *CN

AFTER AN INSPECTION IT WAS FOUND THAT MY UPPER CONTROL ARMS & BALL JOINTS ARE NO GOOD FROM MOSTLY CORROSION .I HAVE 73000 MILES ON THIS TRUCK. DOING RE SEARCH I FIND A RECALL FOR THIS EXACT SAME PROBLEM. THE RECALL STATES THAT THIS PROBLEM IS REGISTRATION SPECIFIC TO SALT BELT USAGE. AGAIN I QUALIFY FOR THAT PART AS WELL.THE RECALL IS J 17 AND IN CALLING JEEP THERE TELLING ME ABOUT THE VIN BUT NOT ABOUT THE SALT BELT STATE USEAGE .THE ARMS DO NOT CORRODE IN FLA BUT THEY DO IN NY . THE BALL JOINT AND ARM NEED REPLACEMENT THIS IS CLEARLY A MANUFACTURE DEFECT OF THE PART EXPOSED TO SALT. CALLING JEEP IS WORTHLESS CALLED NHSTA SAME RESULT

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE THE VEHICLE WAS BEING SERVICED AT THE DEALER UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), IT WAS DISCOVERED THAT THE FRONT CONTROL ARMS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER SIDE TIRE SLIGHTLY DETACHED AND POSITIONED INWARDLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE FRONT DRIVER SIDE BALL JOINT FRACTURED. THE MECHANIC REPLACED THE FRONT UPPER CONTROL ARM ASSEMBLY. AFTER THE REPAIR WAS PERFORMED, THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE VIN WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FRONT UPPER CONTROL ARM RECALL. *SMD THE CONSUMER STATED THE FRONT UPPER CONTROL ARM NEEDED TO BE REPLACED, RIGHT AWAY. SHE DISCOVERED RECALL # 09V119000, WHICH THE DEALER NEVER MENTIONED. THE CONSUMER WAS ALSO INFORMED, THE VEHICLE NEEDED A NEW BOOT WHICH WAS A PART OF THE BALL JOINT. *JB

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE THE VEHICLE WAS AT THE DEALER, IT WAS DISCOVERED THAT THE FRONT UPPER CONTROL ARM ASSEMBLIES WERE SEVERELY DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 176,082.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE HAVING THE VEHICLE INSPECTED, THE TECHNICIAN INFORMED THE CONTACT THAT THE BOOT COVERS WERE TORN ALLOWING IT TO BECOME CONTAMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN INSPECTED THE VEHICLE AND REFUSED TO PROVIDE ANY ASSISTANCE SINCE IT WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 174,590.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 15V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 10 MPH MAKING A RIGHT TURN, THE VEHICLE MADE A GRINDING NOISE, LUNGED FORWARD, AND STOPPED IN THE MIDDLE OF AN INTERSECTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BALL JOINTS ON THE FRONT PASSENGER SIDE FAILED AND DAMAGED THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 06V288000 (SUSPENSION), 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. MA 10/5 *CN

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION), 12V527000 (AIR BAGS), 15V046000 (AIR BAGS), AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 5 MPH AND MAKING A TURN, A LOUD CLUNKING NOISE EMITTED FROM THE FRONT END OF THE VEHICLE. THE FRONT PASSENGER SIDE LOWER BALL JOINT DETACHED COMPLETELY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND REMAINED AT THAT LOCATION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V460000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

I WAS DRIVING DOWN THE HIGHWAY AND I DON'T REALLY REMEMBER THE MOMENT BEFORE THE ACCIDENT BUT I LOST CONTROL OF MY CAR AND HIT THE MEDIAN BARRICADE HEAD ON AND FROM THERE MY CAR KEPT GOING ACROSS THE HIGHWAY OFF TO THE GRASS AREA. I WAS THE ONLY ONE INJURED AND TAKEN TO THE HOSPITAL. MY CAR IS RUINED AND I FACED A BROKEN NOSE, BACK, KNEE, KNOCK, HEAD, AND SHOULDER BRUSHING AND PAIN, AND NOW I KEEP HAVING A SHORT TERM MEMORY ON SOME OCCASIONS. I ALSO GET NAUSEATED WHEN K GET IN A VEHICLE AND GET TERRIFIED WHEN I'M WITH SOMEONE DRIVING DOWN THE STREET. I HAVE NO VEHICLE AT THE TIME, IT'S BEEN ALMOST TWO AND A HALF MONTHS AND I HAVEN'T HAD ANY HELP WITH ANYTHING. I AM A FULL TIME COLLEGE STUDENT WORKING A PART TIME JOB, MY SISTER OR BOYFRIEND HAVE TO TAKE...

IN A PARKING LOT, STARTED TO MOVE FORWARD, GRINDING SOUND. DISCOVERED THAT THE RF WHEEL WAS OFF. CHRYSLER DEALER (BEGNAL, KINGSTON NY) DISCOVERED RF LOWER BALL JOINT BROKE -- DAMAGED RF WHEEL, BRAKE HOSE, AXLE SHAFT AND SEAL, LOWER CONTROL ARM, RF SWAY BAR END LINK, AND RF FENDER FLARE. INSPECTED LF BALL JOINT - DISCOVERED IT WAS LOOSE. REMOVED RF LOWER CONTROL ARM AND INSTALLED NEW CONTROL ARM -- INSTALLED NEW RF AND LF BALL JOINTS, INSTALLED NEW RF SWAY BAR END LINK AND RF AXLE SHAFT ASSEMBLY AND SEAL. MOUNTED AND BALANCED ONE TIRE ONTO NEW RF WHEEL AND INSTALLED AND REPLACED RF FENDER. PERFORMED 4 WHEEL ALIGNMENT. JEEP CUSTOMER SERVICE STATES THAT THIS IS NOT A RECALL REPAIR. JUST WEAR AND TEAR TO RECALL REPAIR COMPLETED IN 2006. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE A LOUD GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT HUB BEARING AND THE UPPER BALL JOINTS WERE SEVERELY WORN. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THE VEHICLE WAS NOT AFFECTED BY NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 164,000.

MY 2002 JEEP LIBERTY EXPERIENCED A FRONT CONTROL ARM FAILURE. NOW IM TOLD THAT IT IS NOT COVERED ON A RECALL THAT COVERED THIS PROBLEM ON A RECALL COVERING OTHER 2002 MODELS. I CAN NOT FIND ANYONE TO GIVE ME AN ANSWER WHY? IF THIS WOULD OF HAPPENED WHILE DRIVING ON THE HIGHWAY THIS COULDOF CAUSED LOSS OF STEERING AND COULD OF CAUSED A CRASH. MY MAIN QUESTION IS, IF 43489 VEHICLES WERE RECALLED FOR THE SAME PROBLEM, WHY ISN'T MY VEHICLE COVERED. *TR

GOT A FLAT TIRE AND NOTICED THAT MY TWO FRONT TIRES WERE WEARING EXTREMELY UNEVENLY (BOTH TIRES LOOKED FINE ON OUTSIDE, REALLY WORN ON INSIDE). BEEN NOTICING SOME SLIPPING IN THE STEERING WHEEL FOR ABOUT A MONTH, GETTING WORSE THROUGHOUT THE MONTH. AAA CAME TO FIX THE TIRE AND SAID THE BALL JOINT LOOKED BAD AND THAT THEY "SEE THIS ALL THE TIME ON THESE VEHICLES." I HAD ALREADY HAD F23 DONE ON THIS CAR WHICH WAS SUPPOSED TO FIX THE LOWER BALL JOINTS BUT PROBABLY DIDN'T AND NOTICED THERE WAS A RECALL CALLED J17 WHICH COVERS THE UPPER BALL JOINTS WHICH FOR SOME REASON DIDN'T APPLY TO MY VEHICLE BECAUSE IT WAS BUILT IN MAY 2001 AND THE AFFECTED VEHICLES WERE BUILT MAY-SEPT 2002. I SUSPECT MY VEHICLE SHOULD HAVE BEEN PART OF THAT RECALL, ESPECIALLY AFTER WHAT AAA SAID AND WHAT THEY SAID AT THE REPAIR SHOP, THAT...

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THESE JEEP LIBERTY'S ARE KNOWN FOR THERE POOR SUSPENSIONS. THE ONE ON THIS VEHICLE IS NO DIFFERENT. THE LOWER BALL JOINTS WERE RECALLED IN 2006. 25000 MILES LATER THEY ARE NO GOOD AGAIN. EVEN THOUGH IT HAS BEEN EIGHT YEARS, THIS SHOULD NOT HAPPEN. I DID FIND THE PROBLEM BEFORE THERE WAS A SERIOUS INCIDENT. THE UPPER AND LOWER BALL JOINTS ARE BOTH IN NEED OF REPAIR. A LOT OF THESE JEEP LIBERTY'S WERE RECALLED FOR THERE BALL JOINTS BUT THEY ALL SHOULD BE RECALLED AND REPAIRED WITH SOMETHING BETTER. *TR

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THERE WAS A LOUD BANGING NOISE COMING FROM THE FRONT OF THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS EXTENSIVE CORROSION AND RUST. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BOTH BALL JOINTS AND THE LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER: 12E047000 (SUSPENSION ), 09V119000 (SUSPENSION), 06V288000 (SUSPENSION) AND 03V460000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.

WHEN TURNING RIGHT ON THE CORNER FROM PHEBE LN IN SLC, UT. INTO 1700 E. GOING AT 10 MPH I HEARD A LOUD NOISE. I WAS ABLE TO STIR THE CAR NEXT TO THE SIDEWALK. I EXIT THE VEHICLE TO SEE WHAT HAPPENED AND I SAW THAT THE WHEEL WAS SEPARATED FROM THE CAR. I CALLED THE TOWING TRUCK TO HAVE THE CAR TOWED TO THE REPAIR SHOP. THE DIAGNOSIS WAS THE LOWER FRONT BALL JOINT AND THE AXLE GOT SEPARATED FROM THE VEHICLE. I WAS REALLY LUCKY BECAUSE I WAS DRIVING WITH MY 9 YEAR OLD GIRL AND WE HAD JUST ARRIVED FROM PARK CITY, UT. INTO SLC. AND IF THE BALL JOIN SEPARATION OCCURRED WHEN I WAS GOING DOWN AND 65 MPH THE SCENARIO COULD BE MUCH MORE DIFFERENT. *JS

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT 2 MPH, THE VEHICLE FAILED TO TURN PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 135,000. UPDATED 06/05/14*LJ THE CONSUMER STATED THE SAME BALL JOINTS THAT WERE ON THIS VEHICLE WERE RECALLED IN 2007. UPDATED 06/09/2014 *JS

DRIVING DOWN STREET WITH NO STOP SIGNS OUT OF CORNER OF EYES I SAW A SILVER CAR SPEEDING THROUGH A STOP SIGN LUCKILY I SAW IT EARLY AND SLAMMED ON MY BRAKES, WE HIT VERY HARD I HIT STEERING WHEEL MY PASSENGER WAS INJURED TOO, MY QUESTION IS IM READING THAT 2002 JEEPS AIRBAGS GO OFF EASILY WHY DIDN'T MINE GO OFF, I BOUGHT THE CAR WHEN IT WAS 1 YEAR OLD BUT NEVER CHECKED IF IT HAD ANY ACCIDENTS, ITS SUPPOSE TO HAVE AIRBAGS IN THE FRONT AND PASSENGER SEAT, COULD THE DEALER HAVE SOLD ME A DEFECTIVE JEEP. THE OTHER DRIVER WAS SPEEDING CAUSING TO HIT VERY HARD, WHY DIDN'T THE AIRBAG DEPLOY WHICH WOULD HAVE SAVED ME FROM HITTING THE STEERING WHEEL (I CANT REMEMBER WHAT ELSE I HIT ALL I KNOW IS I WAS TAKEN IN AMBULANCE TO EMERGENCY ROOM MY PASSENGER DROVE TO EMERGENCY ROOM...

WE WERE TRAVELING SOUTHBOUND ON I75 AT A SPEED OF ONLY APPROXIMATELY 15MPH DUE TO A CAR ACCIDENT AHEAD OF US. ALL OF SUDDEN MY CAR DROPPED AND I HEARD A SCRAP OF METAL AGAINST ASPHALT. I SLOWLY PULLED CAR OVER TO CENTER MEDIAN AND GOT MY CHILDREN TO THE CENTER OF THE GUARDRAILS TO KEEP THEM SAFE. UPON EXPECTING VEHICLE, I NOTICED THAT THE WHEEL ON THE PASSENGER FRONT SIDE OF THE VEHICLE WAS TURNED AWAY FROM THE CAR, THE MOLDING WAS DETACHED AND THE METAL THAT HOLDS THE WHEEL IN PLACE WAS SITTING ON THE ROADWAY. WE HAD TO WAIT FOR OVER 3 HOURS FOR A TOW TRUCK DUE TO NEEDING A TOW TRUCK THAT HAD A LIFT, NOT A FLATBED. BY THE TIME THE TOW TRUCK ARRIVED, THE DEALERSHIP WAS CLOSED AND WE HAD TO BE TOWED TO A REPAIR SHOP THAT COULD HAVE THE REPAIRS COMPLETED...

2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE BALL JOINTS RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. CONSUMER ALSO STATES UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER STATED HER VEHICLE SAT IN THE PARKING LOT FOR AN HOUR, BEFORE IT WAS EVEN LOOKED AT, AND IT WASN'T UNTIL SHE COMPLAINED, THAT THEY LOOKED AT IT. SHE WAS THEN INFORMED THE PARTS WERE NOT AVAILABLE, AND THEY NEEDED TO BE ORDERED. THE CONSUMER DECIDED TO TAKE THE VEHICLE TO HER PERSONAL MECHANIC, WHERE THE WAS FIXED IN LESS THAN TWO HOURS.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHENEVER SHIFTING INTO DRIVE OR REVERSE, A LOUD NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY INFORMED THAT THE FAILURE WAS CONTRIBUTED TO BOTH REAR LOWER CONTROL ARMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED SHE RECEIVED A RECALL NOTICE TWO MONTHS AGO AND THE MANUFACTURER DID NOT SEND A FOLLOW UP LETTER REGARDING THE AVAILABILITY OF THE PARTS FOR THE REPAIR. THE VEHICLE WAS NOT SERVICED DUE TO PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

THERE ARE CURRENTLY 3 RECALLS ON MY LIBERTY. I HAVE MADE MULTIPLE ATTEMPTS TO GET SERVICE FOR THESE RECALLS FROM BCP JEEP DEALER IN SMYRNA, DELAWARE TO NO AVAIL. I AM TOLD OVER AND OVER THAT THE PARTS ARE ON BACK ORDER AND WE'LL CONTACT YOU WHEN THEY ARE AVAILABLE. I HAVE A RECALL ON MY AIR BAGS-THEY MAY DEPLOY DRIVING DOWN THE ROAD. MY AIR BAG LIGHT HAS BEEN BLINKING FOR YEARS, WHICH IS A SYMPTOM OF THIS RECALL. I ALSO HAVE A PART ON MY SUSPENSION THAT MAY BREAK DUE TO RUST. THAT RECALL IS 11 YEARS OLD AND STILL NOT FIXED. NOW I HAVE A RECALL ON THE FUEL TANK, WHICH MAY BURST INTO A BALL OF FLAMES IN A FENDER BENDER. I AM CURRENTLY DRIVING A DEATH TRAP AND CANNOT JUST GO TRADE THIS VEHICLE IN. I WANT JEEP TO TAKE RESPONSIBILITY FOR THESE RECALLS AND...

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE HAVING INSPECTION DONE ON HIS VEHICLE, HE WAS NOTIFIED THAT BOTH FRONT CONTROL ARMS WERE SEPARATING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 142,000. *TR