NHTSA Complaint #10823824 — 2002 JEEP LIBERTY

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE MAKING A TURN AND DRIVING APPROXIMATELY 2 MPH, A LOUD CLUNKING NOISE EMITTED FROM THE FRONT END AS THE VEHICLE COLLAPSED TOWARDS THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FRONT LOWER BALL JOINT ASSEMBLY FRACTURED. IN 2006, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 03V460000 (SUSPENSION) HOWEVER, FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.