2002 JEEP LIBERTY Structure Problems
69 NHTSA complaints on file
All Structure Complaints — Page 2
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000(FUEL SYSTEM, GASOLINE , STRUCTURE). THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE DELAY. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 113,000. *TR
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FUEL TANK RECALL NOTICE. *SMD THE CONSUMER SUBMITTED AN ILLEGIBLE RECEIPT.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND 12V527000 (AIR BAGS). THE CONTACT STATED THAT BOTH RECALL CAMPAIGNS HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THEM TO COMPLETE THE RECALL ON THE VEHICLE. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/14/14*CN
ITEM #1 OCCUPANT RESTRAINT CONTROL (ORC). I AM CHAGRINED WITH THE TARDINESS OF JEEP/CHRYSLER MOTORS CORPORATION IN THEIR TARDY COMPLIANCE WITH THIS RECALL (12V-527). ORIGINALLY ISSUED ON JANUARY 3, 2013, MY DAUGHTER (FORMER OWNER OF THIS VEHICLE) VISITED A JEEP DEALER IN WASHINGTON DC. THEY SAID "NO PARTS ARE YET AVAILABLE...WE WILL CONTACT YOU WHEN THEY ARE". AT A LATER DAY (MAY 2013) MY DAUGHTER VISITED THE LOCAL JEEP DEALER (COURTESY MOTOR SALES, INC., ALTOONA PA) AND INQUIRED ABOUT THE PROBLEM...AGAIN "WE CANNOT GET THE PARTS, THEY ARE NOT AVAILABLE". I PURCHASED THE VEHICLE FROM MY DAUGHTER AND HAVE VISITED COURTESY MOTOR SALES TWICE SINCE I PURCHASED (LATEST AUGUST 27, 2013) WITH THE SAME ANSWER "WE DON'T HAVE THE PARTS AVAILABLE AND WE WILL CONTACT YOU WHEN THEY ARRIVE"! IT IS INCONCEIVABLE THAT REPLACEMENT PARTS ARE NOT BEING MADE AVAILABLE FOR THIS VERY DANGEROUS PROBLEM! AT THE PRESENT TIME I...
LEARNED THRU INTERNET SEARCH THAT THERE ARE 2 RECALLS ON MY 2002 JEEP LIBERTY: (1) UNWARRANTED AIRBAG DEPLOYMENT AND (2) POSSIBLE GAS TANK EXPLOSION IF REAR-ENDED. I CALLED THE JEEP CUSTOMER SERVICE LINE AND TALKED TO A MATT, WHO CONFIRMED BOTH RECALL ITEMS. HE SAID I WOULD RECEIVE A LETTER FROM JEEP TELLING ME HOW TO PROCEED, BUT THAT AT THIS TIME THE PARTS NEEDED TO FIX BOTH RECALL PROBLEMS WERE BACK-ORDERED. SO I AM DRIVING A CAR IN WHICH THE AIR BAGS MIGHT EXPLODE AT ANY TIME (MY AIRBAG LIGHT COMES ON AND OFF AT WILL) AND IF I AM REAR-ENDED THERE IS A GOOD LIKELIHOOD THAT MY GAS TANK WILL EXPLODE. WHAT AM I TO DO IF ONE OF THESE OCCURS WHILE I'M WAITING FOR THE JEEP NOTIFICATION AND/OR REPLACEMENTS PART TO BE IN STOCK? I AM AFRAID TO DRIVE MY CAR NOW, BUT HAVE NO OTHER OPTIONS...
I AM EXPERIENCING A RATTLING SOUND WHEN DRIVING UPHILL OR DOWNHILL THROUGH DRIVEWAY, TRAVELING 5-20 MILES AN HOUR. I TOOK MY JEEP 2002 LIBERTY 2WD TO GET SERVICED AND RECEIVED RECOMMENDED REPAIRS: PROSTEER CONTROL ARM WITH BALL JOINT UPPER CENTER, REMOVE AND INSTALL PROPELLER SHAFT TO REPLACE UNIVERSAL JOINTS ON BOTH ENDS, REAR WHEEL BEARINGS, TAIL PIPE IS WELDED TO MUFFLER, MUFFLER DOES NOT MEET DESIGN SPECIFICATIONS AND SHOULD BE REPLACED DUE TO EXHAUST LEAK AS WELL, REMOVE RACK AND PINION, COMPLETE RACK AS DOES NOT MEET DESIGN SPECIFICATIONS AND IS LEAKING. I WAS DRIVING ABOUT 25 MPH AND MY REAR RIGHT SIDE TIRE WAS SMOKING PROFUSELY. I PULLED OVER AND NOTICED THE GRAY SMOKE FROM MY TIRE. I TOOK THE CAR TO CHECK THE REAR BREAKS. THEY WERE FINE BUT WAS TOLD THAT I HAD A LEAK FROM THE EXHAUST PIPE WHICH DRIPPED ON TO THAT AREA. THE CAR...
JEEP LIBERTY RENEGADE SKIDS AND HAVE TENDENCY TO SLIDES QUITE OFTEN AND ESPECIALLY DURING RAIN. *TR
ON FEBRUARY 16, 2005 WHILE TRAVELING EASTBOUND I-80 IN SALT LAKE CITY I HIT SOME BLACK ICE AND LOST CONTROL OF MY 2002 JEEP LIBERTY. I WAS TRAVELING FREEWAY SPEEDS AND HAD A FRONT IMPACT ALONG WITH A DRIVER SIDE ROLLOVER AND A SLIDE OF APPROXIMATELY 100 YARDS. ALL OF THE EMERGENCY PERSONNEL THAT RESPONDED TO MY ACCIDENT VOICED SHOCK AND CONCERN THAT NONE OF THE AIRBAGS DEPLOYED. FURTHER, I HAVE HEARD THAT IF THE G-FORCE WAS NOT GREAT ENOUGH TO DEPLOY THE SIDE AIRBAGS, THE JEEP SHOULD NOT HAVE ROLLED (I HAVE NO IDEA IF THAT IS TRUE). I HAD, AND STILL HAVE, SERIOUS CONCERNS ABOUT WHY MY AIRBAGS DID NOT DEPLOY AND DO NOT TRUST THAT IN THE EVENT OF ANOTHER ACCIDENT THEY WOULD DEPLOY, REGARDLESS OF THE SEVERITY. I CONTACTED JEEP AND ASKED THEM TO LOOK INTO IT. THEY DID DO SOME INVESTIGATION. HOWEVER, I WAS TOLD...
CONSUMER HAS HAD TO REPLACE SHOCKS, DRIVE SHAFT, BRAKES AND ALL FOUR TIRES SINCE PURCHASE. THE TIRES WERE WORN AND THE NOISY WERE STRUTS, A CONSTANT THUMPING SOUND WAS HEARD WHEN THE VEHICLE WAS IN MOTION, CREAKING NOISE WERE COMING FROM THE FRONT OF THE VEHICLE WHEN GOING OVER BUMPS DUE TO THE FRONT SWAY BAR BUSHINGS, THE REGULATOR ON THE PASSENGER DOOR WAS NOISY, THE HANDLE ON THE PASSENGER DOOR WAS LOOSE, GRINDING NOISE ON THE FRONT PASSENGER SIDE, THE PASSENGER FRONT DOOR'S WEATHER STRIP WAS COMING OFF, LOUD NOISE COMING FROM THE REAR DIFFERENTIAL BEARINGS, EXCESSIVE PLAY IN THE FRONT TIE ENDS, WATER UNDER THE DRIVER'S SIDE CARPET, RATTLING IN THE SPEAKER ON THE PASSENGER SIDE, WHEN IN 4TH HIGH AND 4TH LOW, THE VEHICLE FELT AS IF IT WERE IN NEUTRAL, THE CIGARETTE LIGHTER WAS INOPERATIVE, THE WAS A SQUEAK IN THE STEERING WHEEL WHEN TURNING, THE...
I AM WRITING TO YOU BECAUSE OF SERIOUS CONCERNS ABOUT THE 2002 JEEP LIBERTY I PURCHASED IN MAY OF 2002 FROM DON BESSETTE IN MINOT, ND. I PURCHASED THE VEHICLE 8 MONTHS AND 7,000 MILES AFTER THE VEHICLE ORIGINALLY WENT INTO SERVICE WHICH WAS SEPTEMBER 11, 2001. OVERALL THE VEHICLE HAS BEEN NOTHING SHORT OF A NIGHTMARE. I AM UNABLE TO KEEP TIRES ON THE JEEP BECAUSE IT CONTINUES TO COME OUT OF ALIGNMENT. THE VEHICLE PULLS TO THE RIGHT. I HAVE TAKEN IT IN SEVERAL TIMES TO TWO DIFFERENT JEEP DEALERS AND NO ONE HAS BEEN ABLE TO FIX THE PROBLEM. I HAVE HAD 4 SETS OF GOODYEAR TIRES ON THE FRONT OF THE JEEP AND THE VEHICLE ONLY HAS 28,000 MILES ON IT! ALL OF WHICH CONTINUE TO BE DAMAGED BY THE JEEP. EVEN AFTER THE RECALL OF THE BALL JOINT IN THE FRONT END WHICH WAS REPLACED...
THE ANTI-GLARE COATING ON THE DASHBOARD IS PEELING OFF AND DRAMATICALLY INCREASING THE GLARE TO THE DRIVER. *LA
VEHICLE ROLLED OVER WHEN BLACK ICE WAS HIT, DESIGN OF VEHICLE BEING REASON FOR ROLLOVER. *MR THE VEHICLE WAS ON CRUISE CONTROL, WHEN THE VEHICLE A PATCH OF BLACK ICE AND CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE THEN WENT INTO A DITCH (SIDEWAYS & BACKWARDS), THEN HAD COME TO REST ON IT'S WHEELS. THE CONSUMER FELT THIS OCCURRED DUE TO THE VEHICLE BEING BUILT TOO HIGH AND WAS HARD TO CONTROL IN EXTREME WEATHER CONDITIONS. REFER TO 10884096. *SCC *JB
DESIGN PROBLEMS WITH WINDOWS ON 2002 JEEP LIBERTY. *MR THE REAR SWING FLIP UP WINDOW WAS UNSAFE. EVERY TIME THE REAR GATE WAS OPENED, THE WINDOW WOULD SWING OPEN. THERE WAS NO HANDLE ON THE WINDOW. (MUST FIRMLY PLACE HAND ON WINDOW TO SHUT) WHEN IT RAINED, THE WINDOW WOULD BECOME EXTREMELY SLIPPERY AND HAVE TO BE HELD FIRMLY TO LOCK. THE VEHICLE ALSO MADE A LOUD WIND NOISE WHEN DRIVEN AT 45 MILES PER HOUR. *SCC THE CONSUMER STATED THE VEHICLE DID NOT GET GOOD GAS MILEAGE *JB
WHEN THE CONSUMER PLACED THE KEY IN THE IGNITION, THE VEHICLE FAILED TO TURN OVER, IT WAS DISCOVERED THE STARTED HAD FAILED. *AK THE BRAKES MADE A NOISE WHEN THEY WERE APPLIED. THE DASH MADE A RATTLE NOISE WHEN THE WEATHER WAS COLD. *JB
THE VEHICLE WAS INVOLVED IN A ROLL OVER ACCIDENT. *JB
#8006390
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WHILE DRIVING 35 MPH AROUND A CURVE THE VEHICLE TIPPED OVER ON TWO WHEELS WITHOUT WARNING WHILE ON DRY PAVEMENT. NLM
Other 2002 JEEP LIBERTY Problem Areas
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Tires
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Electrical Systemhorn
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Electrical Systemignitionmodule
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Engine And Engine Coolingcooling Systemradiator Assembly
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Fuel System Gasolinefuel Injection Systeminjectors
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Structurebodyhoodhinge And Attachments
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Tiresvalve
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Trailer Hitches
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