2014 JAGUAR XJ — Problems, Recalls & Safety Data
N/A
Safety Rating
15
Owner Complaints
2
Recalls
126
Service Bulletins
0
Investigations
Overview of the 2014 JAGUAR XJ
The 2014 JAGUAR XJ has received a total of 15 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SUSPENSION:REAR. 126 technical service bulletins have been issued by Jaguar Land Rover North America, LLC for this model year. The most commonly reported problems involve the Engine (4 complaints), Steering (2 complaints), and Vehicle Speed Control (2 complaints).
Recalls for the 2014 JAGUAR XJ
NHTSA has recorded 2 recalls for the 2014 JAGUAR XJ, potentially affecting up to 1,868 vehicles.
Recall 14V741000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
| 1,571 vehicles affected
Defect: Jaguar Land Rover North America (Jaguar) is recalling certain model year 2014-2015 Jaguar XJ vehicles manufactured February 6, 2014, to July 23, 2014. In the affected vehicles, the brake line junctions under the vehicle may leak brake fluid.
Consequence: A brake fluid leak may reduce the vehicle's braking ability, requiring additional distance to stop the vehicle, thereby increasing the risk of a crash.
Remedy: Jaguar will notify owners, and dealers will inspect the brake line junctions, tightening them as necessary, free of charge. The recall is expected to begin on January 16, 2015. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for...
View full details →Recall 14V157000 — SUSPENSION:REAR
| 297 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XJ, XF and XK vehicles. In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.
Consequence: If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.
Remedy: Jaguar notified owners on May 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. The recall is expected to begin around May 27, 2014. Owners may contact Jaguar at 1-855-524-8278....
View full details →Owner Complaints for the 2014 JAGUAR XJ
15 complaints have been filed with NHTSA for the 2014 JAGUAR XJ. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 4 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 1 | 0 | 1 | 0 |
| Air Bags | 1 | 1 | 0 | 1 | 0 |
| Engine And Engine Coolingcooling System | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 1 | 0 | 0 | 0 |
| Service Brakes | 1 | 1 | 0 | 1 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Sudden loss of power steering while driving at 40 to 50 mph followed by engine stalling on highway
The contact owns a 2014 Jaguar XJ. The contact stated while driving approximately 40-55 MPH, the vehicle lost power steering assist, and then stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, who was unable to restart the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 100,000.
The contact owns a 2014 Jaguar XJ. The contact stated while driving approximately 40-55 MPH, the vehicle lost power steering assist, and then stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, who was unable to restart the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 100,000.
The contact owns a 2014 Jaguar XJ. The contact stated while driving at various speeds, the low coolant warning light would appear on the instrument panel. The contact stated that she had initially taken the vehicle to an independent mechanic where it was diagnosed with a coolant leak. Despite the repair, the failure immediately recurred. The vehicle was next taken to a dealer where the damaged coolant hose was replaced. Several other unknown repairs were performed on the vehicle; however, the failure returned soon after the repairs. The contact then took the vehicle to two other independent mechanics where they both confirmed the coolant leak failure; however, the failure remained after each repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
CAR STOPPED WORKING IN THE FREEWAY WARRANTY DETECTED,AFTER I HAD TO PAY $1200 TO TEAR ENGINE, THAT A HOSE BEHIND ENGINE WAS DISCONNECTED WHICH CAUSED OVERHEATING OF ENGINE. NO SENSOR WARNING ALERTS SHOWN. CAR HAS 64K MILEAGE SOLD WITH 41K. WARRANTY DIDN'T COVER DEALER WILL START CHARGING ME FOR STORAGE. CAR WITH DEALER SINCE 11/20 WARRANTY JUST CHECKED ON MARCH 2021
Safety Rating for the 2014 JAGUAR XJ
NHTSA has not yet tested the 2014 JAGUAR XJ in its New Car Assessment Program.
Technical Service Bulletins for the 2014 JAGUAR XJ
Jaguar Land Rover North America, LLC has issued 126 technical service bulletins (TSBs) for the 2014 JAGUAR XJ. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SSM75036 — ELECTRICAL SYSTEM
Front and Rear Park aid & Park assist unavailable.
SSM75036 — PARKING BRAKE
Front and Rear Park aid & Park assist unavailable.
JTB00650NAS1 — EQUIPMENT
The steering wheel control switches and/or paddle shifters may not function as expected and lead to one or more of the following features not functioning as expected: ? Paddle shifters do not operate ? Steering wheel audio volume controls will not adjust the audio volume ? The radio 'seek' buttons...
SSM73929 Attachm — SERVICE BRAKES
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
JTB00438NAS2 — SUSPENSION
The Air Suspension system warning light may be illuminated and the air suspension system may be inactive.
SSM73929 — SERVICE BRAKES, AIR:DISC
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73930 — ELECTRICAL SYSTEM:SOFTWARE
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
JA17TE-09 — ELECTRICAL SYSTEM:SOFTWARE
Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
SSM73660 — SUSPENSION
Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti- roll bar (ARB) bushes, having the...
SSM73554 — EQUIPMENT
Issue: Park distance control (PDC) audio tones inconsistent with visual display.
Showing 10 of 126 technical service bulletins.
NHTSA Investigations for the 2014 JAGUAR XJ
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the JAGUAR XJ
- 2009 JAGUAR XJ — 0 complaints
- 2010 JAGUAR XJ — 0 complaints
- 2011 JAGUAR XJ — 27 complaints
- 2012 JAGUAR XJ — 10 complaints
- 2013 JAGUAR XJ — 10 complaints
- 2014 JAGUAR XJ (current)
- 2015 JAGUAR XJ — 15 complaints
- 2016 JAGUAR XJ — 6 complaints
- 2017 JAGUAR XJ — 3 complaints
- 2018 JAGUAR XJ — 1 complaint
- 2019 JAGUAR XJ — 0 complaints
Other JAGUAR Models
- JAGUAR S-TYPE — 655 total complaints
- JAGUAR XF — 520 total complaints
- JAGUAR X-TYPE — 472 total complaints
- JAGUAR I-PACE — 260 total complaints
- JAGUAR XJ8 — 235 total complaints
- JAGUAR F-PACE — 184 total complaints
- JAGUAR XJ6 — 177 total complaints
- JAGUAR XK8 — 149 total complaints