2013 JAGUAR XJ — Problems, Recalls & Safety Data
N/A
Safety Rating
10
Owner Complaints
3
Recalls
148
Service Bulletins
0
Investigations
Overview of the 2013 JAGUAR XJ
The 2013 JAGUAR XJ has received a total of 10 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:SOFTWARE, SUSPENSION:REAR, EQUIPMENT:OTHER:LABELS. 148 technical service bulletins have been issued by Jaguar Land Rover North America, LLC for this model year. The most commonly reported problems involve the Engine (2 complaints), Power Train (2 complaints), and Electrical System (1 complaint).
Recalls for the 2013 JAGUAR XJ
NHTSA has recorded 3 recalls for the 2013 JAGUAR XJ, potentially affecting up to 370 vehicles.
Recall 14V292000 — ELECTRICAL SYSTEM:SOFTWARE
| 70 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 Jaguar XJ vehicles manufactured May 21, 2012, through July 10, 2012. The generic software calibration installed on the vehicles' Restraints Control Module (RCM) may not meet the specification for proper operation of the Supplemental Restraint System (SRS). As such, these vehicles do not conform to Federal Motor...
Consequence: Vehicles that have the generic software may put the occupants at an increased risk of injury in the event of a crash.
Remedy: Jaguar will notify owners, and dealers will upload new software for the Restraints Control Module, free of charge. The recall began on July 8, 2014. Owners may contact Jaguar customer service at 1-855-524-8278. Jaguar's number for this recall is J040.
View full details →Recall 14V157000 — SUSPENSION:REAR
| 297 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XJ, XF and XK vehicles. In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.
Consequence: If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.
Remedy: Jaguar notified owners on May 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. The recall is expected to begin around May 27, 2014. Owners may contact Jaguar at 1-855-524-8278....
View full details →Recall 14V123000 — EQUIPMENT:OTHER:LABELS
| 3 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 XF and XJ vehicles manufactured March 26, 2013, through April 10, 2013. In these vehicles, the certification label that is intended to specify the required Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR) front, Gross Axle Weight Rating (GAWR) rear, the manufacture date and country...
Consequence: If the certification label does not specify all the necessary information or the vehicle weight range could result in the vehicle being overloaded and increase the risk of a crash.
Remedy: Jaguar will notify owners and dealers will re-acquire and will provide a replacement vehicle or a full refund of the purchase, free of charge. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number associated with this recall is J039.
View full details →Owner Complaints for the 2013 JAGUAR XJ
10 complaints have been filed with NHTSA for the 2013 JAGUAR XJ. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The headlights turn themselves off while I’m driving at night. It’s very scary for a minute or two but I manage to get them back on by manipulating the switch. I mentioned this to the service rep at the Jaguar dealership and his response was “ that’s typical of that car”. It’s been doing this since a purchased the car but is getting worse and dangerous.
IN WEATHER BELOW 30 DEGREES F, PARKED FOR A PERIOD OF TIME ON THE STREET, AND USUALLY IN FROST CONDITIONS, DOORS WILL NOT OPEN ON CAR. ONCE YOU GET DOOR TO OPEN, USUALLY BY LOWERING WINDOW AND UNLOCKING FROM INSIDE, DOORS WILL NOT LATCH CLOSED. ONCE CAR WARMS UP, DOORS LATCH CLOSED. DOORS NEED TO BE HELD BY HAND OR BY BUNGEE CORD TO KEEP CLOSED UNTIL CAR WARMS UP AND DOOR LATCHES CLOSED. AT TIMES, YOU ARE ABLE TO ENTER THE CAR, BUT ONCE INSIDE THE DRIVERS SEAT, YOU CANNOT OPEN THE DOOR FROM THE INSIDE. DURING THIS INCIDENT, THE DRIVERS WINDOW WAS LOWERED AND DOOR OPENED FROM THE OUTSIDE. THIS USUALLY OCCURS TO ALL DOORS, AND IF FORTUNATE, ONE DOOR WILL OPEN. AS A FURTHER NOTE, DOOR LOCKING SYSTEM IS ELECTRONIC. JAGUAR SERVICE TECHNICIANS COULD NOT FIND ISSUE.
IN WEATHER BELOW 30 DEGREES F, PARKED FOR A PERIOD OF TIME ON THE STREET, AND USUALLY IN FROST CONDITIONS, DOORS WILL NOT OPEN ON CAR. ONCE YOU GET DOOR TO OPEN, USUALLY BY LOWERING WINDOW AND UNLOCKING FROM INSIDE, DOORS WILL NOT LATCH CLOSED. ONCE CAR WARMS UP, DOORS LATCH CLOSED. DOORS NEED TO BE HELD BY HAND OR BY BUNGEE CORD TO KEEP CLOSED UNTIL CAR WARMS UP AND DOOR LATCHES CLOSED. AT TIMES, YOU ARE ABLE TO ENTER THE CAR, BUT ONCE INSIDE THE DRIVERS SEAT, YOU CANNOT OPEN THE DOOR FROM THE INSIDE. DURING THIS INCIDENT, THE DRIVERS WINDOW WAS LOWERED AND DOOR OPENED FROM THE OUTSIDE. THIS USUALLY OCCURS TO ALL DOORS, AND IF FORTUNATE, ONE DOOR WILL OPEN. AS A FURTHER NOTE, DOOR LOCKING SYSTEM IS ELECTRONIC. JAGUAR SERVICE TECHNICIANS COULD NOT FIND ISSUE.
TL* THE CONTACT OWNS A 2013 JAGUAR XJ. WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW COOLANT INDICATOR ILLUMINATED EVEN THOUGH THE GAUGE APPEARED NORMAL. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AS IT STALLED AND SHUT OFF. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
ON MULTIPLE OCCASIONS, THE STOP/START FEATURE FAILS AND THE CAR STALLS WHILE IN GEAR. THE DRIVE POSITION INDICATOR FLASHES AND IN ORDER TO MOVE THE CAR, IT MUST BE SHUTDOWN AND THEN RESTARTED.
Safety Rating for the 2013 JAGUAR XJ
NHTSA has not yet tested the 2013 JAGUAR XJ in its New Car Assessment Program.
Technical Service Bulletins for the 2013 JAGUAR XJ
Jaguar Land Rover North America, LLC has issued 148 technical service bulletins (TSBs) for the 2013 JAGUAR XJ. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SSM71538.2 Attac — EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1 — EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
JTB00533NAS1 — ENGINE AND ENGINE COOLING
SITUATION: During an engine cold-start (coolant temperature at or below 75°C / 167°F), the engine may exhibit hard starting, rough idle, poor running, and/or an engine misfire. The engine Malfunction Indicator Lamp (MIL) may be illuminated with Diagnostic Trouble Code (DTC) P0316 stored in the Powertrain Control Module (PCM) and...
SB-6-206-NAS — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
"DESCRIPTION TWO ISSUES HAVE BEEN DISCOVERED WITH THE EVENT DATA RECORDERS (EDR) INSTALLED IN 2013-2014 MODEL YEAR XJ VEHICLES WITHIN THE LISTED VIN RANGE. THE EDR IS NOW REQUIRED TO RECORD SOME VEHICLE DATA WHICH CERTAIN USA AGENCIES (POLICE, ETC.) MAY USE FOR CRASH INVESTIGATION PURPOSES. TWO ELEMENTS OF THE...
SSM72875 — LATCHES/LOCKS/LINKAGES
ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING
SSM72875 — ELECTRICAL SYSTEM:SOFTWARE
ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING
SSM72581 — EQUIPMENT
ISSUE: CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT)
JTB00417NAS3 — POWER TRAIN:AUTOMATIC TRANSMISSION
SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE.
JTB00492NAS1 — ELECTRICAL SYSTEM:STARTER ASSEMBLY
SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.
JTB00482NAS1 — SEATS
SITUATION: THE FRONT SEATBACK BUSINESS / PICNIC TRAY LATCH MAY BE BROKEN.
Showing 10 of 148 technical service bulletins.
NHTSA Investigations for the 2013 JAGUAR XJ
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the JAGUAR XJ
- 2008 JAGUAR XJ — 8 complaints
- 2009 JAGUAR XJ — 0 complaints
- 2010 JAGUAR XJ — 0 complaints
- 2011 JAGUAR XJ — 27 complaints
- 2012 JAGUAR XJ — 10 complaints
- 2013 JAGUAR XJ (current)
- 2014 JAGUAR XJ — 15 complaints
- 2015 JAGUAR XJ — 15 complaints
- 2016 JAGUAR XJ — 6 complaints
- 2017 JAGUAR XJ — 3 complaints
- 2018 JAGUAR XJ — 1 complaint
Other JAGUAR Models
- JAGUAR S-TYPE — 655 total complaints
- JAGUAR XF — 520 total complaints
- JAGUAR X-TYPE — 472 total complaints
- JAGUAR I-PACE — 260 total complaints
- JAGUAR XJ8 — 235 total complaints
- JAGUAR F-PACE — 184 total complaints
- JAGUAR XJ6 — 177 total complaints
- JAGUAR XK8 — 149 total complaints