2012 JAGUAR XJ — Problems, Recalls & Safety Data
N/A
Safety Rating
10
Owner Complaints
0
Recalls
55
Service Bulletins
0
Investigations
Overview of the 2012 JAGUAR XJ
The 2012 JAGUAR XJ has received a total of 10 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 55 technical service bulletins have been issued by Jaguar Land Rover North America, LLC for this model year. The most commonly reported problems involve the Engine (3 complaints), Electrical System (1 complaint), and Fuel System Gasolinedeliveryfuel Pump (1 complaint).
Recalls for the 2012 JAGUAR XJ
There are no recalls on file with NHTSA for the 2012 JAGUAR XJ. No Active Recalls
Owner Complaints for the 2012 JAGUAR XJ
10 complaints have been filed with NHTSA for the 2012 JAGUAR XJ. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 3 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasolinedeliveryfuel Pump | 1 | 0 | 1 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagesdoorslatch | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The engine has issues where there is a jerk while accelerating at times. I was told of a misfire issue that Jaguars have and have not been corrected. I was driving my 2012 Jaguar XJ on the interstate when it started slowing down. The engine light than appears on the dash and it starts to jerk as I try to speed up to get off the highway it goes from 60mph to 45mph. I take my foot off the gas and press the gas again for the car to jerk and accelerate slowly back up to 60mph. Not only was I almost hit from behind but almost crashed trying to get over and off the road for my safety and others. I was told by a mechanic the car needed a new gas treatment, fuel cap, and tune up all this money paid and no results. The 2012 Jaguar xj still stalls when accelerating. The buttons are melted into a gummy substance and a barely used sunroof wont close has a loud noise when button is touched to try and close it. Worse experience ever with my 1st and last 2012 Jaguar XJ.
The engine has issues where there is a jerk while accelerating at times. I was told of a misfire issue that Jaguars have and have not been corrected. I was driving my 2012 Jaguar XJ on the interstate when it started slowing down. The engine light than appears on the dash and it starts to jerk as I try to speed up to get off the highway it goes from 60mph to 45mph. I take my foot off the gas and press the gas again for the car to jerk and accelerate slowly back up to 60mph. Not only was I almost hit from behind but almost crashed trying to get over and off the road for my safety and others. I was told by a mechanic the car needed a new gas treatment, fuel cap, and tune up all this money paid and no results. The 2012 Jaguar xj still stalls when accelerating. The buttons are melted into a gummy substance and a barely used sunroof wont close has a loud noise when button is touched to try and close it. Worse experience ever with my 1st and last 2012 Jaguar XJ.
The contact owns a 2012 Jaguar XJ. The contact stated that when the vehicle was started, the vehicle stalled. The contact performed a diagnostic himself and found that the fuel pump wires were melted and caused the wires to fuse together and caused a short circuit. The contact replaced the fuel pump. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 67,894.
I HAVE SPENT THOUSANDS OF DOLLARS REPAIRING THE SUEDE LINING ON THE INTERIOR OF THE CAR. NOW, I CAN'T EVEN FIND ANYONE THAT WILL TOUCH IT! THE WOOD GRAIN HAS FADED AND THE VEHICLE IS GARAGE KEPT. THE HORRIBLE BUTTONS WERE MADE OF A MATERIAL THAT LITERALLY BECAME GUMMY. I SPENT HUNDREDS HAVING THEM REPLACED. SUNROOF HAD TO BE REPLACED/MOTOR MORE THAN ONCE, THE CLEAR COAT ON THE BACK PANEL OF THE ROOF HAS PEELED. I HAVE HAD OTHER CARS WITH ALMOST 200,000 MILES THAT HAD PERFECT PAINT WHEN TRADED. THE PAINT ON THIS VEHICLE IS TERRIBLE. THIS IS ONLY TO NAME A FEW OF THE ISSUES. I COULD HAVE PURCHASED A NEW VEHICLE FOR WHAT I HAVE SPENT ON THIS CAR. I LOVE THIS VEHICLE BUT MOST LIKELY WILL NEVER PURCHASE ANOTHER JAGUAR.
I HAVE SPENT THOUSANDS OF DOLLARS REPAIRING THE SUEDE LINING ON THE INTERIOR OF THE CAR. NOW, I CAN'T EVEN FIND ANYONE THAT WILL TOUCH IT! THE WOOD GRAIN HAS FADED AND THE VEHICLE IS GARAGE KEPT. THE HORRIBLE BUTTONS WERE MADE OF A MATERIAL THAT LITERALLY BECAME GUMMY. I SPENT HUNDREDS HAVING THEM REPLACED. SUNROOF HAD TO BE REPLACED/MOTOR MORE THAN ONCE, THE CLEAR COAT ON THE BACK PANEL OF THE ROOF HAS PEELED. I HAVE HAD OTHER CARS WITH ALMOST 200,000 MILES THAT HAD PERFECT PAINT WHEN TRADED. THE PAINT ON THIS VEHICLE IS TERRIBLE. THIS IS ONLY TO NAME A FEW OF THE ISSUES. I COULD HAVE PURCHASED A NEW VEHICLE FOR WHAT I HAVE SPENT ON THIS CAR. I LOVE THIS VEHICLE BUT MOST LIKELY WILL NEVER PURCHASE ANOTHER JAGUAR.
Safety Rating for the 2012 JAGUAR XJ
NHTSA has not yet tested the 2012 JAGUAR XJ in its New Car Assessment Program.
Technical Service Bulletins for the 2012 JAGUAR XJ
Jaguar Land Rover North America, LLC has issued 55 technical service bulletins (TSBs) for the 2012 JAGUAR XJ. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
JTB00650NAS1 — ELECTRICAL SYSTEM
The steering wheel control switches and/or paddle shifters may not function as expected and lead to one or more of the following features not functioning as expected: ? Paddle shifters do not operate ? Steering wheel audio volume controls will not adjust the audio volume ? The radio 'seek' buttons...
SSM73929 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73798.1 — ELECTRICAL SYSTEM
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
SSM73462 — ELECTRICAL SYSTEM
Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone tab and ensure...
SSM72865 — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
JTB-00368-NAS-3 — STRUCTURE:BODY:ROOF AND PILLARS
SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. CREAKING NOISES FROM THE REAR EDGE OF THE ROOF OPENING PANEL AREA, ONLY WHEN THE OPENING PANEL IN THE CLOSED POSITION, DURING VEHICLE TORSIONAL INPUTS. THIS BULLETIN IS A POTENTIAL...
JTB00482NAS1 — SEATS:BARRIERS
SITUATION: THE FRONT SEATBACK BUSINESS / PICNIC TRAY LATCH MAY BE BROKEN.
JTB00482NAS1 — EQUIPMENT
SITUATION: THE FRONT SEATBACK BUSINESS / PICNIC TRAY LATCH MAY BE BROKEN.
SSM72668 — SERVICE BRAKES, AIR:DISC
EXCESSIVE CORROSION ON VEHICLE BRAKE DISC FRICTION FACES WHICH COULD RESULT IN BRAKE NOISE AND/OR JUDDER
SSM71966 — SERVICE BRAKES, AIR:DISC
"ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION"
Showing 10 of 55 technical service bulletins.
NHTSA Investigations for the 2012 JAGUAR XJ
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the JAGUAR XJ
- 2007 JAGUAR XJ — 7 complaints
- 2008 JAGUAR XJ — 8 complaints
- 2009 JAGUAR XJ — 0 complaints
- 2010 JAGUAR XJ — 0 complaints
- 2011 JAGUAR XJ — 27 complaints
- 2012 JAGUAR XJ (current)
- 2013 JAGUAR XJ — 10 complaints
- 2014 JAGUAR XJ — 15 complaints
- 2015 JAGUAR XJ — 15 complaints
- 2016 JAGUAR XJ — 6 complaints
- 2017 JAGUAR XJ — 3 complaints
Other JAGUAR Models
- JAGUAR S-TYPE — 655 total complaints
- JAGUAR XF — 520 total complaints
- JAGUAR X-TYPE — 472 total complaints
- JAGUAR I-PACE — 260 total complaints
- JAGUAR XJ8 — 235 total complaints
- JAGUAR F-PACE — 184 total complaints
- JAGUAR XJ6 — 177 total complaints
- JAGUAR XK8 — 149 total complaints