2013 JAGUAR XF — Problems, Recalls & Safety Data

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N/A

Safety Rating

51

Owner Complaints

6 Crashes 2 Fires

12

Recalls

ACTIVE RECALL

197

Service Bulletins

0

Investigations

Overview of the 2013 JAGUAR XF

The 2013 JAGUAR XF has received a total of 51 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 13 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. 197 technical service bulletins have been issued by Jaguar Cars, Ltd. for this model year. The most commonly reported problems involve the Engine (9 complaints), Unknown Or Other (9 complaints), and Air Bags (5 complaints).

Recalls for the 2013 JAGUAR XF

NHTSA has recorded 13 recalls for the 2013 JAGUAR XF, potentially affecting up to 40,827 vehicles.

Recall 18V010000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 16,532 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2014-2015 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is also recalling certain 2011-2015...

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Jaguar will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began June 27, 2018. Owners may contact 1-800-452-4827. Jaguar's number for this recall is J072.

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Recall 18V009000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 8,925 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2013 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is recalling certain 2010 Jaguar...

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Jaguar will notify owners, and dealers will replace the front passenger air bag assemblies, free of charge. The recall began June 27, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J071.

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Recall 16V796000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

| 5,081 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2015 Jaguar XF vehicles manufactured May 22, 2013, to June 15, 2015 and equipped with 2.0L GTDi engines. The affected vehicles may have insufficient clearance between the underfloor fuel delivery lines and the under shield and body allowing the fuel lines to chafe, possibly resulting in a fuel...

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Jaguar will notify owners, and dealers will inspect the fuel line for abrasions, replacing it as necessary and install additional clips, free of charge. Parts are not yet available and second notice will be sent when parts are available. The...

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Recall 16V137000 — STEERING:HYDRAULIC POWER ASSIST SYSTEM

| 6,938 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2015 Jaguar XF vehicles manufactured May 16, 2012, to June 15, 2015 and equipped with 2.0L GTDi engines. The retaining bolt for the Front End Auxiliary Drive (FEAD) idler pulley on the engine may fail resulting in a loss of power steering assist.

Consequence: A loss of power steering assist may increase the risk of a crash.

Remedy: Jaguar will notify owners, and dealers will replace the FEAD pulley assembly, free of charge. Owners were sent interim notifications on May 28, 2016. This recall began July 1, 2016. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number...

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Recall 15V091000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 355 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 XF vehicles manufactured September 11, 2012, to October 8, 2012. The electronic modules which control the fuel pump may shut down causing the fuel pump to stop pumping fuel.

Consequence: The fuel pump shutdown will result in the vehicle stalling. The vehicle would also lose power-assisted braking and power-assisted steering. Any of these conditions may increase the risk of a vehicle crash.

Remedy: Jaguar will notify owners, and dealers will inspect, and install if necessary, an additional wiring harness to the in-tank fuel pump, free of charge. The recall began March 23, 2015. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number...

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Recall 14V390000 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

| 81 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XF (XFR-S) vehicles manufactured July 2, 2013, to April 11, 2014. A component within the Power Assist Steering system (PAS) may collapse and restrict fluid flow within the PAS hose causing a loss of power steering.

Consequence: The reduction of power steering assist can increase the steering effort needed, increasing the risk of a crash.

Remedy: Jaguar will notify owners, and dealers will install an improved PAS hose, free of charge. the recall began on August 6, 2014. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J042.

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Recall 14V291000 — SERVICE BRAKES, HYDRAULIC:FLUID

| 68 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XF vehicles manufactured October 18, 2012, through February 25, 2014. In the affected vehicles, the right-hand rear brake pipe may wear against a bracket located on the rear sub frame. This condition may cause the brake pipe to wear through and leak brake fluid.

Consequence: Leaking brake fluid can lengthen braking distance and increase the risk of a vehicle crash.

Remedy: Jaguar will notify owners, and dealers will inspect the rear brake pipe for signs of wear, maninpulate the bracket on the rear sub frame, and inspect and replace the rear brake pipes if wear is visible, free of charge. The...

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Recall 14V181000 — ENGINE AND ENGINE COOLING

| 1,589 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 and 2014 XF 2.0L GTDi vehicles manufactured May 2013 through October 2013. The hose clamp for the Charge Air Cooler (CAC) hose may be out of position and loose, allowing the hose to detach.

Consequence: If the CAC hose detaches, the engine may stall, increasing the risk of a crash. Additionally, steering and brake assistance may be lost further increasing the risk.

Remedy: Jaguar will notify owners, and dealers will inspect the CAC hose to make sure its clamp is in the correct position and tight, free of charge. The recall is scheduled to begin in late May 2014. Owners may contact Jaguar...

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Recall 14V157000 — SUSPENSION:REAR

| 297 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XJ, XF and XK vehicles. In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.

Consequence: If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.

Remedy: Jaguar notified owners on May 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. The recall is expected to begin around May 27, 2014. Owners may contact Jaguar at 1-855-524-8278....

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Recall 14V123000 — EQUIPMENT:OTHER:LABELS

| 3 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 XF and XJ vehicles manufactured March 26, 2013, through April 10, 2013. In these vehicles, the certification label that is intended to specify the required Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR) front, Gross Axle Weight Rating (GAWR) rear, the manufacture date and country...

Consequence: If the certification label does not specify all the necessary information or the vehicle weight range could result in the vehicle being overloaded and increase the risk of a crash.

Remedy: Jaguar will notify owners and dealers will re-acquire and will provide a replacement vehicle or a full refund of the purchase, free of charge. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number associated with this recall is J039.

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Recall 13V341000 — ENGINE AND ENGINE COOLING

| 940 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 XF 2.0L GTDi vehicles manufactured July 2012 through May 2013. The hose clamp for the Charge Air Cooler (CAC) hose may be out of position and loose, allowing the hose to detach.

Consequence: If the CAC hose detaches, the engine may stall, increasing the risk of a crash. Additionally, steering and brake assistance may be lost further increasing the risk.

Remedy: Jaguar will notify owners, and dealers will inspect the CAC hose to make sure its clamp is in the correct position and tight, free of charge. The recall began on September 20, 2013. Owners may contact Jaguar at 1-800-452-4827. Jaguar's...

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Recall 12V571000 — ELECTRICAL SYSTEM

| 9 vehicles affected

Defect: Jaguar Land Rover is recalling certain model year 2013 XF vehicles manufactured October 3, 2012, through October 12, 2012 and equipped with a gasoline engine. The electronic modules which control the fuel pump may shut down causing the fuel pump to stop pumping fuel. The resulting fuel starvation will cause the engine to stall.

Consequence: An engine stall without warning while driving may lead to a loss of motive power, a loss of power-assisted braking and a loss of power-assisted steering. Each of these conditions may increase the risk of a vehicle crash.

Remedy: Jaguar Land Rover will notify owners, and dealers will install an additional wiring harness to the in-tank fuel pump, free of charge. The recall began on January 24, 2013. Owners may contact Jaguar Land Rover at 1-800-452-4827.

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Recall 12V571000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 9 vehicles affected

Defect: Jaguar Land Rover is recalling certain model year 2013 XF vehicles manufactured October 3, 2012, through October 12, 2012 and equipped with a gasoline engine. The electronic modules which control the fuel pump may shut down causing the fuel pump to stop pumping fuel. The resulting fuel starvation will cause the engine to stall.

Consequence: An engine stall without warning while driving may lead to a loss of motive power, a loss of power-assisted braking and a loss of power-assisted steering. Each of these conditions may increase the risk of a vehicle crash.

Remedy: Jaguar Land Rover will notify owners, and dealers will install an additional wiring harness to the in-tank fuel pump, free of charge. The recall began on January 24, 2013. Owners may contact Jaguar Land Rover at 1-800-452-4827.

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Owner Complaints for the 2013 JAGUAR XF

51 complaints have been filed with NHTSA for the 2013 JAGUAR XF. Below is a breakdown by vehicle component.

Most Recent Complaints

#11618623 | ENGINE | | N/A miles
The contact owns a 2013 Jaguar XF. The contact stated while driving approximately 40 MPH, the vehicle was losing motive power. The contact stated that the drive(D) started flashing RED on the console by the shift selector and on the instrument cluster. The contact stated that the check engine warning light was also flashing. The contact pulled over, and stopped the vehicle, but had not turned the engine off. The contact shifted to park(P) and then shifted back to drive(D) and was able to resume normal driving. The contact stated that the failure had reoccurred. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
#11618623 | POWER TRAIN | | N/A miles
The contact owns a 2013 Jaguar XF. The contact stated while driving approximately 40 MPH, the vehicle was losing motive power. The contact stated that the drive(D) started flashing RED on the console by the shift selector and on the instrument cluster. The contact stated that the check engine warning light was also flashing. The contact pulled over, and stopped the vehicle, but had not turned the engine off. The contact shifted to park(P) and then shifted back to drive(D) and was able to resume normal driving. The contact stated that the failure had reoccurred. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
#11522947 | ELECTRICAL SYSTEM | | N/A miles
To the best of my ability id like to explain why my car does not operate . i have taken my car to two jaguar dealership and have talked to Rocco' s European car repair shop as well and the all say that what is defective with my car is the central junction box. When I asked them all as to why this does not function they all said its a known problem with the car specifically due to "water ingress" leaking from the windshield wiper pump and on to the underside of the Central junction box and my wires are corroded and cause electrical failure as the say water and electricity are not a safe combination. with this malfunction my car no longer starts . Yes of course my car is available for inspection and it has been confirmed by both Hennessey Jaguar of Atlanta and Jaguar south Atlanta both have provided documentation as to the necessity to change the central junction box and both dealership's are not privately owned and not connected to one another yet they state the same reason as to why my car will not function. Yes my 2013 jaguar is a dangerous vehicle to drive as the car doors spontaneously opened and closed on their own the interior lights turned on and off and some other malfunctions engaged even when not engaged to do so i believe the breaking system also flashed traction control turns on even though i didn't ask it to be turned on. i am afraid that my car with water in the junction box could lead to an electrical fire as told to me by numerous mechanics Yes my car was inspected by both dealerships in Atlanta and both diagnosed the problem and being the "CJB." The symptoms initially started with my doors mysteriously locking and unlocking and then other electrical problems occurred after that. These symptoms first appeared in 2021 and there were messages that flashed on the dash message especially one that said see owners handbook i may not be sure of the wording but that's essentially the message . this is my best assessment of the problems.
#11522947 | EXTERIOR LIGHTING | | N/A miles
To the best of my ability id like to explain why my car does not operate . i have taken my car to two jaguar dealership and have talked to Rocco' s European car repair shop as well and the all say that what is defective with my car is the central junction box. When I asked them all as to why this does not function they all said its a known problem with the car specifically due to "water ingress" leaking from the windshield wiper pump and on to the underside of the Central junction box and my wires are corroded and cause electrical failure as the say water and electricity are not a safe combination. with this malfunction my car no longer starts . Yes of course my car is available for inspection and it has been confirmed by both Hennessey Jaguar of Atlanta and Jaguar south Atlanta both have provided documentation as to the necessity to change the central junction box and both dealership's are not privately owned and not connected to one another yet they state the same reason as to why my car will not function. Yes my 2013 jaguar is a dangerous vehicle to drive as the car doors spontaneously opened and closed on their own the interior lights turned on and off and some other malfunctions engaged even when not engaged to do so i believe the breaking system also flashed traction control turns on even though i didn't ask it to be turned on. i am afraid that my car with water in the junction box could lead to an electrical fire as told to me by numerous mechanics Yes my car was inspected by both dealerships in Atlanta and both diagnosed the problem and being the "CJB." The symptoms initially started with my doors mysteriously locking and unlocking and then other electrical problems occurred after that. These symptoms first appeared in 2021 and there were messages that flashed on the dash message especially one that said see owners handbook i may not be sure of the wording but that's essentially the message . this is my best assessment of the problems.
#11522947 | VISIBILITY/WIPER | | N/A miles
To the best of my ability id like to explain why my car does not operate . i have taken my car to two jaguar dealership and have talked to Rocco' s European car repair shop as well and the all say that what is defective with my car is the central junction box. When I asked them all as to why this does not function they all said its a known problem with the car specifically due to "water ingress" leaking from the windshield wiper pump and on to the underside of the Central junction box and my wires are corroded and cause electrical failure as the say water and electricity are not a safe combination. with this malfunction my car no longer starts . Yes of course my car is available for inspection and it has been confirmed by both Hennessey Jaguar of Atlanta and Jaguar south Atlanta both have provided documentation as to the necessity to change the central junction box and both dealership's are not privately owned and not connected to one another yet they state the same reason as to why my car will not function. Yes my 2013 jaguar is a dangerous vehicle to drive as the car doors spontaneously opened and closed on their own the interior lights turned on and off and some other malfunctions engaged even when not engaged to do so i believe the breaking system also flashed traction control turns on even though i didn't ask it to be turned on. i am afraid that my car with water in the junction box could lead to an electrical fire as told to me by numerous mechanics Yes my car was inspected by both dealerships in Atlanta and both diagnosed the problem and being the "CJB." The symptoms initially started with my doors mysteriously locking and unlocking and then other electrical problems occurred after that. These symptoms first appeared in 2021 and there were messages that flashed on the dash message especially one that said see owners handbook i may not be sure of the wording but that's essentially the message . this is my best assessment of the problems.

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Safety Rating for the 2013 JAGUAR XF

NHTSA has not yet tested the 2013 JAGUAR XF in its New Car Assessment Program.

Technical Service Bulletins for the 2013 JAGUAR XF

Jaguar Cars, Ltd. has issued 197 technical service bulletins (TSBs) for the 2013 JAGUAR XF. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

JTB00480NAS3 — ENGINE

Intake Camshaft Variable Cam Timing Actuator - Component Failure

SFCC_JUN2020_19 — POWER TRAIN

The engine idle is surging following a previous repair. The engine will shut off intermittently and restart immediately with a key cycle.

JTB00545NAS1 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

The Central locking/unlocking feature may not operate after disconnecting and connecting the vehicle startup battery.

JTB00413NAS2 — ELECTRICAL SYSTEM

The engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster (IC) with DTC (Diagnostic Trouble Code) P008B stored in the Powertrain Control Module (PCM).

H058NAS1 — ENGINE AND ENGINE COOLING

An issue has been identified on certain vehicles within the listed Affected Vehicle Range where if the engine coolant temperature is below 70° Celsius (158° Fahrenheit) in over-run, the engine runs using the incorrect level of mapping. In this region, the map is too retarded and may cause misfires which...

NAS18.08.002 — ENGINE AND ENGINE COOLING

A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where if the engine coolant temperature is below 70° Celsius (158° Fahrenheit) in over-run, the engine runs using the incorrect level of mapping. In this region, the map is too retarded and...

SFCC-12JAN17 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Shop foreman conference call.

SSM58558 — SERVICE BRAKES

Issue: Submitting a Brake Noise EPQR

SSM73078 — ENGINE

Issue: 13-15MY X250 (XF) 2.0L GTDi - Repair triggered due to MIL light caused by DTC P0420 - Mileage up to 80,000 miles (130,000 km) - No previous incidence of misfire DTC's P03xx

SSM73078 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

Issue: 13-15MY X250 (XF) 2.0L GTDi - Repair triggered due to MIL light caused by DTC P0420 - Mileage up to 80,000 miles (130,000 km) - No previous incidence of misfire DTC's P03xx

Showing 10 of 197 technical service bulletins.

NHTSA Investigations for the 2013 JAGUAR XF

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the JAGUAR XF

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