2011 JAGUAR XF — Problems, Recalls & Safety Data

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N/A

Safety Rating

97

Owner Complaints

5 Crashes 6 Fires

4

Recalls

ACTIVE RECALL

42

Service Bulletins

0

Investigations

Overview of the 2011 JAGUAR XF

The 2011 JAGUAR XF has received a total of 97 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 42 technical service bulletins have been issued by Jaguar Land Rover North America, LLC for this model year. The most commonly reported problems involve the Air Bags (23 complaints), Fuelpropulsion System (23 complaints), and Engine (9 complaints).

Recalls for the 2011 JAGUAR XF

NHTSA has recorded 5 recalls for the 2011 JAGUAR XF, potentially affecting up to 45,034 vehicles.

Recall 18V010000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 16,532 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2014-2015 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is also recalling certain 2011-2015...

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Jaguar will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began June 27, 2018. Owners may contact 1-800-452-4827. Jaguar's number for this recall is J072.

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Recall 16V373000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

| 20,107 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009-2011 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. Vehicles not originally sold or ever registered in these states are not subject...

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Jaguar will notify owners, and dealers will replace the passenger frontal air bag assemblies, free of charge. The recall began March 2017. Owners may contact Jaguar Land Rover customer service at 1-800-452-4827. Jaguar's number of this recall is J069.

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Recall 16V229000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 5 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009, 2011, 2012 and 2015 XF vehicles manufactured February 6, 2008 to October 20, 2014. In the affected vehicles, the driver frontal air bags may be missing a chemical enhancer required for the second stage deployment, resulting in the second stage deploying improperly in certain crashes.

Consequence: An air bag that inflates improperly increases the risk of injury.

Remedy: Jaguar will notify owners, and dealers will replace the driver frontal air bag module, free of charge. The recall began on May 5, 2016. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J065.

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Recall 12V521000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

| 4,195 vehicles affected

Defect: Jaguar is recalling certain model year 2010-2012 XF vehicles equipped with a 5.0L gasoline engine. The affected vehicles may have a fuel tank fuel outlet flange that may crack.

Consequence: The cracked flange may result in fuel leakage onto the ground. This leaking fuel, in the presence of an ignition source, may result in a vehicle fire.

Remedy: Jaguar will notify owners, and dealers will replace the affected fuel tank fuel outlet flanges, free of charge. The recall began on December 20, 2012. Owners may contact Jaguar at 1-800-452-4827.

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Recall 12V521000 — FUEL SYSTEM, GASOLINE

| 4,195 vehicles affected

Defect: Jaguar is recalling certain model year 2010-2012 XF vehicles equipped with a 5.0L gasoline engine. The affected vehicles may have a fuel tank fuel outlet flange that may crack.

Consequence: The cracked flange may result in fuel leakage onto the ground. This leaking fuel, in the presence of an ignition source, may result in a vehicle fire.

Remedy: Jaguar will notify owners, and dealers will replace the affected fuel tank fuel outlet flanges, free of charge. The recall began on December 20, 2012. Owners may contact Jaguar at 1-800-452-4827.

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Owner Complaints for the 2011 JAGUAR XF

97 complaints have been filed with NHTSA for the 2011 JAGUAR XF. Below is a breakdown by vehicle component.

Most Recent Complaints

#11697912 | FUEL SYSTEM, GASOLINE | | 33,000 miles
The contact's son owns a 2011 Jaguar XF. The contact stated that while the vehicle was parked, the contact noticed that gasoline was leaking from the vehicle. The vehicle was towed to an independent mechanic, where it was determined that the failure was related to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline). The mechanic referred the contact to the dealer, who informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.
#11606563 | AIR BAGS | | N/A miles
The contact owns a 2011 Jaguar XF. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the dashboard, where the passenger’s side air bag was located. The air bag warning light was illuminated. Additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond as needed and stalled. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that the failure recurred several times and the vehicle was towed to the residence on each occasion. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Numbers: 16V373000 (Air Bags) and 12V521000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
#11606563 | FUEL SYSTEM, GASOLINE | | N/A miles
The contact owns a 2011 Jaguar XF. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the dashboard, where the passenger’s side air bag was located. The air bag warning light was illuminated. Additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond as needed and stalled. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that the failure recurred several times and the vehicle was towed to the residence on each occasion. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Numbers: 16V373000 (Air Bags) and 12V521000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
#11569784 | FUEL/PROPULSION SYSTEM | | N/A miles
I just recently purchased the car from a dealer here in Salt Lake City. But suddenly began to smell fuel mostly in the backseat area inside the car. I decided to investigate and found there is a leak underneath the rear passenger side of the car which appears to be fuel looks like it may be mixed with the little oil hard to say it's a pretty steady drip especially if I'm parked uphill. This is definitely a safety hazard being that it is fuel and could easily cause a fire putting me my family and others at risk. I noticed there was a recall on these vehicles it is a Jaguar XF 2011 but it looks like it has been closed from what I can tell. I'm hoping that that's not the case and we can get this fixed with minimum or no charge thing it was a recall
#11495201 | FUEL SYSTEM, GASOLINE | | 67,614 miles
The contact owns a 2011 Jaguar XF. The contact stated when the vehicle was started, there was an abnormal gasoline odor surrounding the vehicle. The contact stated that there was no gasoline odor inside the cabin of the vehicle, only outside of the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the fuel tank flange assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline) however, the VIN was not included. The failure mileage was 67,614.

View all Air Bags complaints →

Safety Rating for the 2011 JAGUAR XF

NHTSA has not yet tested the 2011 JAGUAR XF in its New Car Assessment Program.

Technical Service Bulletins for the 2011 JAGUAR XF

Jaguar Land Rover North America, LLC has issued 42 technical service bulletins (TSBs) for the 2011 JAGUAR XF. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

JTB00619NAS2.2 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH

A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.

SSM73824 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Midtronics EXP-1080 can be used for PD1 and battery checks.

JTB00465NAS1 — EQUIPMENT:APPLIANCE:AIR CONDITIONER

"SITUATION: THE LEFT-HAND AND/OR RIGHT-HAND CLIMATE CONTROL AIR VENT MAY NOT ROTATE. CAUSE: THIS MAY BE CAUSED BY A BROKEN DRIVE CLUTCH WITHIN THE AIR VENTS."

JTB00446NAS2 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. • FAULTY GENERATOR • FAULTY BATTERY MONITORING SYSTEM (BMS) • THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED...

JTB00411NAS1 — STRUCTURE:BODY:DOOR

"SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION. CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS."

JTB00435NAS1 — STRUCTURE:BODY:BUMPERS

"SITUATION: THE FRONT AND/OR REAR PARKING AID SYSTEM MAY BE INOPERATIVE. CAUSE: THIS MAY BE CAUSED BY A CORRODED WIRING HARNESS AT THE FRONT AND/OR REAR BUMPER HARNESSES."

SSM68558 — SUSPENSION:REAR:SHOCK ABSORBER

"ISSUE: A CUSTOMER MAY REPORT A NOISE FROM THE REAR SUSPENSION. CAUSE: JAGUAR HAS RECEIVED WARRANTY CLAIMS FOR REAR SHOCK ABSORBER REPLACEMENT DUE TO NOISE. INVESTIGATION HAS REVEALED NO FAULT FOUND WITH THE SHOCK ABSORBER, AND MAY BE CAUSED BY OTHER COMPONENTS ON THE VEHICLE."

SSM72307 — EQUIPMENT:ELECTRICAL

"ISSUE THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, “DRIVER INTERVENE” AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE ""RADAR SENSOR...

7-085 — ENGINE

JAGUAR: THIS TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. NOTICED ASPIRATED AND SUPERCHARGED IN THE ENGINE WHICH COULD BE THE SOURCE OF THE FAULTY INDICATOR LIGHT THAT SHOWS THE SYMPTOMS TROUBLE CODE. THIS MIGHT LOWER THE VEHICLE ABILITY TO CONTROL THE TAILPIPE EMISSION BUT WILL NOT...

JTB00423NAS1 — ENGINE

"SITUATION: A 'HUMMING' NOISE MAY BE EVIDENT FROM THE ENGINE WHEN THE ENGINE IS IDLING. CAUSE: THIS MAY BE CAUSED BY DUST AND/OR WATER INGRESS TO THE PRIMARY DRIVE BELT IDLER PULLEY BEARING."

Showing 10 of 42 technical service bulletins.

NHTSA Investigations for the 2011 JAGUAR XF

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the JAGUAR XF

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Other JAGUAR Models

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