2012 JAGUAR XF — Problems, Recalls & Safety Data
N/A
Safety Rating
47
Owner Complaints
5
Recalls
72
Service Bulletins
1
Investigation
Overview of the 2012 JAGUAR XF
The 2012 JAGUAR XF has received a total of 47 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 72 technical service bulletins have been issued by Jaguar Cars, Ltd. for this model year. The most commonly reported problems involve the Engine (13 complaints), Fuelpropulsion System (13 complaints), and Air Bags (5 complaints).
Recalls for the 2012 JAGUAR XF
NHTSA has recorded 6 recalls for the 2012 JAGUAR XF, potentially affecting up to 33,092 vehicles.
Recall 18V010000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 16,532 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2014-2015 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is also recalling certain 2011-2015...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Jaguar will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began June 27, 2018. Owners may contact 1-800-452-4827. Jaguar's number for this recall is J072.
View full details →Recall 17V027000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 8,114 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2012 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is recalling certain 2009 Jaguar...
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Jaguar will notify owners, and dealers will replace the passenger frontal air bag assembly, free of charge. The recall began December 18, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J070.
View full details →Recall 16V229000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 5 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009, 2011, 2012 and 2015 XF vehicles manufactured February 6, 2008 to October 20, 2014. In the affected vehicles, the driver frontal air bags may be missing a chemical enhancer required for the second stage deployment, resulting in the second stage deploying improperly in certain crashes.
Consequence: An air bag that inflates improperly increases the risk of injury.
Remedy: Jaguar will notify owners, and dealers will replace the driver frontal air bag module, free of charge. The recall began on May 5, 2016. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J065.
View full details →Recall 12V521000 — FUEL SYSTEM, GASOLINE
| 4,195 vehicles affected
Defect: Jaguar is recalling certain model year 2010-2012 XF vehicles equipped with a 5.0L gasoline engine. The affected vehicles may have a fuel tank fuel outlet flange that may crack.
Consequence: The cracked flange may result in fuel leakage onto the ground. This leaking fuel, in the presence of an ignition source, may result in a vehicle fire.
Remedy: Jaguar will notify owners, and dealers will replace the affected fuel tank fuel outlet flanges, free of charge. The recall began on December 20, 2012. Owners may contact Jaguar at 1-800-452-4827.
View full details →Recall 12V521000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
| 4,195 vehicles affected
Defect: Jaguar is recalling certain model year 2010-2012 XF vehicles equipped with a 5.0L gasoline engine. The affected vehicles may have a fuel tank fuel outlet flange that may crack.
Consequence: The cracked flange may result in fuel leakage onto the ground. This leaking fuel, in the presence of an ignition source, may result in a vehicle fire.
Remedy: Jaguar will notify owners, and dealers will replace the affected fuel tank fuel outlet flanges, free of charge. The recall began on December 20, 2012. Owners may contact Jaguar at 1-800-452-4827.
View full details →Recall 11V604000 — EQUIPMENT:OTHER:LABELS
| 51 vehicles affected
Defect: JAGUAR IS RECALLING CERTAIN MODEL YEAR 2012 XF VEHICLES, MANUFACTURED FROM SEPTEMBER 7, 2011, THROUGH NOVEMBER 24, 2011, FOR AN INCORRECT CERTIFICATION LABEL. SINCE THE GROSS VEHICLE WEIGHT RATING (GVWR) IS STATED INCORRECTLY, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, CERTIFICATION.
Consequence: CUSTOMERS MAY UNKNOWINGLY EXCEED THE GVWR. EXCEEDING THE GVWR OF THE VEHICLE, CAN LEAD TO LOSS OF VEHICLE STABILITY, INCREASING THE RISK OF A CRASH.
Remedy: JAGUAR WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE LABEL. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 23, 2012. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
View full details →Owner Complaints for the 2012 JAGUAR XF
47 complaints have been filed with NHTSA for the 2012 JAGUAR XF. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 13 | 1 | 1 | 0 | 0 |
| Fuelpropulsion System | 13 | 1 | 1 | 0 | 0 |
| Air Bags | 5 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 4 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 1 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I was driving my 2012 Jaguar XF on Highway 75 my car began to go from drive to neutral and changing gears on his own and I almost got hit by a semi-truck with the vehicle slowing down eventually I made it home with the vehicle and put it in park and never came out park again, the gear box had locked up that I was told by a local Jaguar repair shop. I could have lost my life that day with that car doing this and someone else can lose their life if this happen to them if you all don't make Jaguar fixed this problem, if it already hasn't happen to someone. I reported this problem to Jaguar today and they sound like they weren't interested in what I was telling them. They said they would open and case and they will close it. Do that make sense to you to open a case and close it?
I was driving my 2012 Jaguar XF on Highway 75 my car began to go from drive to neutral and changing gears on his own and I almost got hit by a semi-truck with the vehicle slowing down eventually I made it home with the vehicle and put it in park and never came out park again, the gear box had locked up that I was told by a local Jaguar repair shop. I could have lost my life that day with that car doing this and someone else can lose their life if this happen to them if you all don't make Jaguar fixed this problem, if it already hasn't happen to someone. I reported this problem to Jaguar today and they sound like they weren't interested in what I was telling them. They said they would open and case and they will close it. Do that make sense to you to open a case and close it?
I was driving my 2012 Jaguar XF on Highway 75 my car began to go from drive to neutral and changing gears on his own and I almost got hit by a semi-truck with the vehicle slowing down eventually I made it home with the vehicle and put it in park and never came out park again, the gear box had locked up that I was told by a local Jaguar repair shop. I could have lost my life that day with that car doing this and someone else can lose their life if this happen to them if you all don't make Jaguar fixed this problem, if it already hasn't happen to someone. I reported this problem to Jaguar today and they sound like they weren't interested in what I was telling them. They said they would open and case and they will close it. Do that make sense to you to open a case and close it?
Fuel tank is leaking fuel from the top of the tank. Fuel is visibly leaking, I must exit the vehicle to air out and breathe. I’ve had multiple medical visits for headaches. Jaguar/Land Rover has had multiple fuel recalls, but have told me my car is not covered.
The dealer said that they fixed the recall, which is not true, because it came back so fast, it just unreal, the manufacture is one who should care about that, i was driving my kid to school wen the car started to shake badly, so i thought its kunda danger to my family !
Safety Rating for the 2012 JAGUAR XF
NHTSA has not yet tested the 2012 JAGUAR XF in its New Car Assessment Program.
Technical Service Bulletins for the 2012 JAGUAR XF
Jaguar Cars, Ltd. has issued 72 technical service bulletins (TSBs) for the 2012 JAGUAR XF. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
JTB00217NAS2 — STRUCTURE:FRAME AND MEMBERS
SITUATION: THE REARMOST SECTION (IN FRONT OF THE REAR WHEEL) OF THE ROCKER PANEL(S) MAY SHOW SIGNS OF STONE CHIPPING.
SSM72824 — ELECTRICAL SYSTEM
ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM.
SSM72693 — INTERIOR LIGHTING
INTERIOR LIGHTS FLICKER, WIPERS MAKE A SINGLE STROKE OF SCREEN
SSM72613 — ELECTRICAL SYSTEM:SOFTWARE
SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO
JTB00465NAS1 — EQUIPMENT ADAPTIVE/MOBILITY
"SITUATION: THE LEFT-HAND AND/OR RIGHT-HAND CLIMATE CONTROL AIR VENT MAY NOT ROTATE. CAUSE: THIS MAY BE CAUSED BY A BROKEN DRIVE CLUTCH WITHIN THE AIR VENTS."
JTB00446NAS2 — EQUIPMENT ADAPTIVE/MOBILITY
"SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. FAULTY GENERATOR FAULTY BATTERY MONITORING SYSTEM (BMS) THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED...
SSM72238 — STRUCTURE:BODY
"ISSUE:- CUSTOMERS HAVE REPORTED THAT CHROME AND BLACK DOOR FINISHERS ON THE REAR DOOR BECOME SLIGHTLY ADRIFT DUE TO PARTIAL DELAMINATION AT THE BASE OF THE REAR DOOR 'B' POST. (PLEASE VIEW ATTACHMENT EXAMPLE) CAUSE:- EXCESS APPLIED TORQUE DURING PROFILING CAN CAUSE THE FIXING SCREW TO PROTRUDE THROUGH THE MOULDING...
JTB00380NAS2 — EQUIPMENT
"SITUATION: INADEQUATE A/C PERFORMANCE, LOW PRESSURE RECORDED ON THE HIGH PRESSURE SYSTEM, AND/OR HIGH PRESSURE RECORDED ON THE LOW PRESSURE SYSTEM MAY BE EXHIBITED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. CAUSE: THIS MAY BE CAUSED BY THE A/C COMPRESSOR DIRECT PRESSURE SENSING (DPS) VALVE BEING WORN."
TB-JTB-00377 — ELECTRICAL SYSTEM:WIRING
JAGUAR: FLUID HAS INGRESSED THROUGH FRONT END WIRING HARNESS AND WASHER PUMP CAUSING MULTIPLE WARNING LIGHTS, IN INSTRUMENT CLUSTER, TO ILLUMINATE. MODEL 2012-15 XF (X250). *PE
6-255NAS — FUEL SYSTEM, GASOLINE
the fuel filler flap actuator may be inoperative
Showing 10 of 72 technical service bulletins.
NHTSA Investigations for the 2012 JAGUAR XF
NHTSA has opened 1 investigation into potential safety defects in the 2012 JAGUAR XF.
Investigation RQ19004 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY Closed
Opened:
Fuel Tank Flange Leak
Other Model Years of the JAGUAR XF
- 2009 JAGUAR XF — 124 complaints
- 2010 JAGUAR XF — 134 complaints
- 2011 JAGUAR XF — 97 complaints
- 2012 JAGUAR XF (current)
- 2013 JAGUAR XF — 51 complaints
- 2014 JAGUAR XF — 17 complaints
- 2015 JAGUAR XF — 32 complaints
- 2016 JAGUAR XF — 7 complaints
- 2017 JAGUAR XF — 6 complaints
Other JAGUAR Models
- JAGUAR S-TYPE — 655 total complaints
- JAGUAR X-TYPE — 472 total complaints
- JAGUAR I-PACE — 260 total complaints
- JAGUAR XJ8 — 235 total complaints
- JAGUAR F-PACE — 184 total complaints
- JAGUAR XJ6 — 177 total complaints
- JAGUAR XJ — 175 total complaints
- JAGUAR XK8 — 149 total complaints