2017 JAGUAR XF — Problems, Recalls & Safety Data

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N/A

Safety Rating

6

Owner Complaints

1 Crash

2

Recalls

ACTIVE RECALL

107

Service Bulletins

0

Investigations

Overview of the 2017 JAGUAR XF

The 2017 JAGUAR XF has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. 107 technical service bulletins have been issued by Jaguar Land Rover North America, LLC for this model year. The most commonly reported problems involve the Air Bags (1 complaint), Electrical System (1 complaint), and Service Brakes (1 complaint).

Recalls for the 2017 JAGUAR XF

NHTSA has recorded 2 recalls for the 2017 JAGUAR XF, potentially affecting up to 7,045 vehicles.

Recall 17V678000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 7,036 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.

Consequence: A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.

Remedy: Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.

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Recall 17V084000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

| 9 vehicles affected

Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017 XF vehicles. The affected vehicles may have a cracked left hand inner sill panel. In the event of a crash involving a left hand impact, the cracked sill panel may result in the underfloor fuel lines rupturing and leaking fuel.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Jaguar will notify owners, and dealers will inspect the vehicle's left inner sill panel. If cracks are found, Jaguar will repurchase the vehicle and supply the customer with a new vehicle, free of charge. The recall began April 7, 2017....

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Owner Complaints for the 2017 JAGUAR XF

6 complaints have been filed with NHTSA for the 2017 JAGUAR XF. Below is a breakdown by vehicle component.

Most Recent Complaints

#11470376 | ELECTRICAL SYSTEM | | 62,000 miles
The contact's son owns a 2017 Jaguar XF. The contact stated that there was water inside the trunk of the vehicle where the battery was located. The contact was unaware of the location of the leak. The contact stated that the electrical wiring was corroded from the water intrusion. The contact was concerned that the electrical system might fail due to the failure. The contact's son reached out the manufacturer for assistance but had not receive a callback. The vehicle was not repaired. The failure mileage was approximately 62,000.
#11470376 | STRUCTURE:BODY | | 62,000 miles
The contact's son owns a 2017 Jaguar XF. The contact stated that there was water inside the trunk of the vehicle where the battery was located. The contact was unaware of the location of the leak. The contact stated that the electrical wiring was corroded from the water intrusion. The contact was concerned that the electrical system might fail due to the failure. The contact's son reached out the manufacturer for assistance but had not receive a callback. The vehicle was not repaired. The failure mileage was approximately 62,000.
#11378235 | AIR BAGS | | 22,451 miles Crash 1 Injury
TL* THE CONTACT OWNED A 2017 JAGUAR XF. THE CONTACT STATED THAT WHILE STOPPED AT A RAILROAD CROSSING, ANOTHER VEHICLE REAR ENDED HIM WHICH KNOCKED HIS VEHICLE INTO THE MOVING TRAIN. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AS THE MOVING TRAIN CLIPPED THE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT DID NOT SEEK MEDICAL ATTENTION AT THE SCENE. A POLICE REPORT WAS FILED AND THE OTHER DRIVER WAS ARRESTED FOR DUI. THE CONTACT SOUGHT MEDICAL TREATMENT THE NEXT DAY AND WAS TREATED FOR INJURIES TO HIS BACK, NECK, AND LEFT EYE. THE VEHICLE WAS SEVERELY DAMAGED AS A RESULT OF THE ACCIDENT AND TOWED TO AN INDEPENDENT TOW YARD. HIS INSURANCE COMPANY PERFORMED AN INVESTIGATION AND DEEMED THE VEHICLE A TOTAL LOSS, THE VEHICLE WAS DESTROYED. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,451.
#11231399 | TIRES | | 13,600 miles
TIRE FAILURE. NATIONWIDE RECALL ADVISED. MY VEHICLE HAS 13,600 MILES HAS PIRELLI CINTURATO P7 ALL SEASON. THE CAR HAD AN ALIGNMENT AT ABOUT 7,000 MILES AT THE DEALER, JAGUAR ORLANDO, ON 10/8/19. ON 7/4/19, WHILE DRIVING ON HWY 408 IN ORLANDO A SEVERE VIBRATION STARTED AT ABOUT 60 MPH. UP UNTIL 7/4/19, NO PREVIOUS INCIDENTS OCCURRED INVOLVING MY TIRES, WHICH WERE WEARING NORMALLY PRIOR TO 7/4/19. AFTER PULLING OFF THE HWY, THE REAR PASSENGER TIRE EXPLODED AT A STOP LIGHT. I CHANGED THE TIRE USING THE SPARE AND NOTICED THE OTHER THREE TIRES ON THE VEHICLE WERE SPLITTING ON THE INSIDE EXPOSING THE METAL INSIDE THE TIRE. AFTER THE DEALER, JAGUAR ORLANDO, RECEIVED THE VEHICLE BY FLATBED THEY INDICATED ALL FOUR TIRES NEEDED REPLACEMENT. AFTER CALLING JAGUAR LAND ROVER'S CUSTOM SERVICE CENTER, I WAS MADE AWARE THAT THEY ARE AWARE OF INCIDENTS INVOLVING THE PIRELLI CINTURATO P7, BUT WERE STILL INVESTIGATING. REFERENCE NUMBER 8000 650617. ASK FOR THE RECORDED CALLS ON 7/12/19 TO VALIDATE THEIR ACKNOWLEDGEMENT. IN CONTRAST, PIRELLI'S CUSTOMER SERVICE CENTER INDICATED THAT THEY HAVEN'T HEARD OF SIMILAR INCIDENTS WITH THIS TIRE. CASE TRACKING NUMBER 54717. IT IS MY RECOMMENDATION THAT THE NHTSA IMMEDIATELY INQUIRE WITH ALL PARTIES, SUBPOENA INFORMATION PERTAINING TO THE PIRELLI CINTURATO P7 INSTALLED AS ORIGINAL EQUIPMENT ON THE JAGUAR XF, AND ANALYZE MY TIRES TO DETERMINE THE CAUSE TO DETERMINE IF THIS IS A WIDESPREAD DEFECT THAT NEEDS AN IMMEDIATE NATIONAL RECALL. MY REASON FOR INQUIRING WITH THE NHRSA IS TO ENSURE THE LIVES OF OTHER JAGUAR OWNERS AND BYSTANDERS DRIVING ON THESE TIRES ARE NOT AT RISK. PLEASE LET ME KNOW THE OUTCOME. THANK YOU!
#11231399 | WHEELS | | 13,600 miles
TIRE FAILURE. NATIONWIDE RECALL ADVISED. MY VEHICLE HAS 13,600 MILES HAS PIRELLI CINTURATO P7 ALL SEASON. THE CAR HAD AN ALIGNMENT AT ABOUT 7,000 MILES AT THE DEALER, JAGUAR ORLANDO, ON 10/8/19. ON 7/4/19, WHILE DRIVING ON HWY 408 IN ORLANDO A SEVERE VIBRATION STARTED AT ABOUT 60 MPH. UP UNTIL 7/4/19, NO PREVIOUS INCIDENTS OCCURRED INVOLVING MY TIRES, WHICH WERE WEARING NORMALLY PRIOR TO 7/4/19. AFTER PULLING OFF THE HWY, THE REAR PASSENGER TIRE EXPLODED AT A STOP LIGHT. I CHANGED THE TIRE USING THE SPARE AND NOTICED THE OTHER THREE TIRES ON THE VEHICLE WERE SPLITTING ON THE INSIDE EXPOSING THE METAL INSIDE THE TIRE. AFTER THE DEALER, JAGUAR ORLANDO, RECEIVED THE VEHICLE BY FLATBED THEY INDICATED ALL FOUR TIRES NEEDED REPLACEMENT. AFTER CALLING JAGUAR LAND ROVER'S CUSTOM SERVICE CENTER, I WAS MADE AWARE THAT THEY ARE AWARE OF INCIDENTS INVOLVING THE PIRELLI CINTURATO P7, BUT WERE STILL INVESTIGATING. REFERENCE NUMBER 8000 650617. ASK FOR THE RECORDED CALLS ON 7/12/19 TO VALIDATE THEIR ACKNOWLEDGEMENT. IN CONTRAST, PIRELLI'S CUSTOMER SERVICE CENTER INDICATED THAT THEY HAVEN'T HEARD OF SIMILAR INCIDENTS WITH THIS TIRE. CASE TRACKING NUMBER 54717. IT IS MY RECOMMENDATION THAT THE NHTSA IMMEDIATELY INQUIRE WITH ALL PARTIES, SUBPOENA INFORMATION PERTAINING TO THE PIRELLI CINTURATO P7 INSTALLED AS ORIGINAL EQUIPMENT ON THE JAGUAR XF, AND ANALYZE MY TIRES TO DETERMINE THE CAUSE TO DETERMINE IF THIS IS A WIDESPREAD DEFECT THAT NEEDS AN IMMEDIATE NATIONAL RECALL. MY REASON FOR INQUIRING WITH THE NHRSA IS TO ENSURE THE LIVES OF OTHER JAGUAR OWNERS AND BYSTANDERS DRIVING ON THESE TIRES ARE NOT AT RISK. PLEASE LET ME KNOW THE OUTCOME. THANK YOU!

View all Air Bags complaints →

Safety Rating for the 2017 JAGUAR XF

NHTSA has not yet tested the 2017 JAGUAR XF in its New Car Assessment Program.

Technical Service Bulletins for the 2017 JAGUAR XF

Jaguar Land Rover North America, LLC has issued 107 technical service bulletins (TSBs) for the 2017 JAGUAR XF. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

Jaguar_H422_20SEP24 — POWER TRAIN

Powertrain Control Module (PCM) Software Update

Jaguar_H422_19JUL24 — POWER TRAIN

On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be set in the Powertrain Control Module (PCM)

BIG5MAR24_34b — EQUIPMENT

A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to...

SFCC_OCT2022_35 — POWER TRAIN

Engine ‘knocking’ noise on start up after a new AJ20-D4 service engine has been fitted.

SFCC_APR2022_18 — ELECTRICAL SYSTEM

Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.

SFCC_MAR2021_21C — EQUIPMENT

Pivi IP27.2 (OS 2.0.6)

SFCC_FEB2021_30 — EQUIPMENT ADAPTIVE/MOBILITY

Rattle From Engine Bay

JTB00544NAS2 — EQUIPMENT

Front/Rear Door Primary Seal Lower Edge Loose/Adrift

JTB00640NAS2 — EQUIPMENT

A slosh/slap noise from the front and/or rear door(s) may be evident. Upon further inspection,water may be found to be trapped in the door(s).

SFCC_DEC2020_26 — ENGINE

There is a rattle noise coming from the engine bay.

Showing 10 of 107 technical service bulletins.

NHTSA Investigations for the 2017 JAGUAR XF

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the JAGUAR XF

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Other JAGUAR Models

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