2017 INTERNATIONAL DURASTAR — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
6
Recalls
11
Service Bulletins
0
Investigations
Overview of the 2017 INTERNATIONAL DURASTAR
The 2017 INTERNATIONAL DURASTAR has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE, FUEL SYSTEM, DIESEL: PRE-HEATER. 11 technical service bulletins have been issued by International Motors, LLC for this model year. The most commonly reported problem area is the Air Bags (1 complaint).
Recalls for the 2017 INTERNATIONAL DURASTAR
NHTSA has recorded 6 recalls for the 2017 INTERNATIONAL DURASTAR, potentially affecting up to 122,752 vehicles.
Recall 23V248000 — ELECTRICAL SYSTEM:WIRING
| 42,054 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit may have an insufficient wiring terminal that can overheat.
Consequence: An overheated electrical circuit can increase the risk of a fire.
Remedy: Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.
View full details →Recall 20V810000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
| 17,213 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep...
Consequence: Unexpected Vehicle movement can increase the risk of a crash or injury.
Remedy: Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer...
View full details →Recall 20V219000 — FUEL SYSTEM, DIESEL: PRE-HEATER
| 27,421 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat...
Consequence: A fire increases the risk of injury. An engine stall can increase the risk of a crash.
Remedy: Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the...
View full details →Recall 19V216000 — FUEL SYSTEM, DIESEL: PRE-HEATER
| 23,122 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in...
Consequence: A fire increases the risk of injury. An engine stall can increase the risk of crash.
Remedy: Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer...
View full details →Recall 17V792000 — EQUIPMENT
| 10,195 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free...
View full details →Recall 16V141000 — PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
| 2,747 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2016 International 1300 trucks manufactured February 26, 2015, to May 12, 2015, 2016-2017 International DuraStar trucks manufactured January 28, 2015, to February 4, 2016, International TerraStar trucks manufactured January 28, 2015, to February 1, 2016, and 2016 IC AC transit buses manufactured January 28, 2015, to February 2, 2015. The metal connecting...
Consequence: If the parking brake cable connection fails, the vehicle may unexpectedly roll, increasing the risk of injury or a crash.
Remedy: Navistar will notify owners, and dealers will replace the hand parking brake cable connector clips, free of charge. The recall began on May 3, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16504.
View full details →Owner Complaints for the 2017 INTERNATIONAL DURASTAR
1 complaint has been filed with NHTSA for the 2017 INTERNATIONAL DURASTAR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 1 | 1 | 0 | 1 | 0 |
Most Recent Complaints
The contact owns a 2017 International 4300 company trailer. The contact stated that while the driver was driving at 35 MPH, the vehicle crashed into a road barrier and the air bags failed to respond. The contact did not provide further information. The contact did not know whether there was a warning light illuminated. The driver was able to exit the vehicle with the assistance of nearby drivers. The driver was transported to the hospital by emergency services. The driver sustained neck, back, shoulder, and hip injuries. A police report was filed. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 70,000.
Safety Rating for the 2017 INTERNATIONAL DURASTAR
NHTSA has not yet tested the 2017 INTERNATIONAL DURASTAR in its New Car Assessment Program.
Technical Service Bulletins for the 2017 INTERNATIONAL DURASTAR
International Motors, LLC has issued 11 technical service bulletins (TSBs) for the 2017 INTERNATIONAL DURASTAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
IK1500093 — FUEL SYSTEM, GASOLINE
Supplemental Fuel System Diagnostics - Racor Chassis Mounted Fuel Filter; only with Cummins L9 EPA 17 engine
IK0900122 — EQUIPMENT
Loose or Missing Charge Air Cooler Clamps and Possible DPF Plugging; only Chassis Equipped with Cummins B6.7
AFC16906 — EQUIPMENT ADAPTIVE/MOBILITY
The Wingman Fusion camera software has an issue in determining the regional settings. This can cause fault codes, warning lights and disabling certain functions of the Wingman Fusion system. Wingman radar-only collision mitigation remains intact.
MIN16138 — ENGINE
The fan hub mounting bracket may be loose due to the mounting bolts being too long; only with Cummins ISL engines.
MIN16135 — ENGINE
Certain DuraStar models may have been built with an incorrect clutch rod; only with Cummins ISL engine and manual transmission.
MIN16135 — POWER TRAIN:CLUTCH ASSEMBLY
Certain DuraStar models may have been built with an incorrect clutch rod; only with Cummins ISL engine and manual transmission.
MIN16135 — EQUIPMENT
Certain DuraStar models may have been built with an incorrect clutch rod; only with Cummins ISL engine and manual transmission.
AFC16902 — EXTERIOR LIGHTING:HEADLIGHTS
THE BODY CONTROLLER MAY NOT BE PROGRAMMED WITH THE NECESSARY PROGRAMMING FOR THE SNOW PLOW DAY TIME RUNNING LIGHTS (DRLS) TO OPERATE WHEN SWITCHING FROM THE HOOD LIGHTS TO THE SNOW PLOW LIGHTS.
MIN16114 — FUEL SYSTEM, DIESEL
Certain vehicles may have been built without the vent hose on 5 and 15 gallon Diesel Exhaust Fluid (DEF) tanks.
MIN16114 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Certain vehicles may have been built without the vent hose on 5 and 15 gallon Diesel Exhaust Fluid (DEF) tanks.
Showing 10 of 11 technical service bulletins.
NHTSA Investigations for the 2017 INTERNATIONAL DURASTAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INTERNATIONAL DURASTAR
- 2012 INTERNATIONAL DURASTAR — 0 complaints
- 2013 INTERNATIONAL DURASTAR — 0 complaints
- 2014 INTERNATIONAL DURASTAR — 1 complaint
- 2015 INTERNATIONAL DURASTAR — 0 complaints
- 2016 INTERNATIONAL DURASTAR — 0 complaints
- 2017 INTERNATIONAL DURASTAR (current)
- 2018 INTERNATIONAL DURASTAR — 0 complaints
- 2019 INTERNATIONAL DURASTAR — 0 complaints
- 2020 INTERNATIONAL DURASTAR — 0 complaints
Other INTERNATIONAL Models
- INTERNATIONAL 4300 — 58 total complaints
- INTERNATIONAL PROSTAR — 52 total complaints
- INTERNATIONAL LT — 28 total complaints
- INTERNATIONAL INTERNATIONAL — 26 total complaints
- INTERNATIONAL CE — 24 total complaints
- INTERNATIONAL SCHOOL BUS — 21 total complaints
- INTERNATIONAL 4400 — 11 total complaints
- INTERNATIONAL 9900I — 10 total complaints