2020 INTERNATIONAL DURASTAR — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
4
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2020 INTERNATIONAL DURASTAR
The 2020 INTERNATIONAL DURASTAR has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE, FUEL SYSTEM, DIESEL: PRE-HEATER. 2 technical service bulletins have been issued by Navistar, Inc. for this model year.
Recalls for the 2020 INTERNATIONAL DURASTAR
NHTSA has recorded 4 recalls for the 2020 INTERNATIONAL DURASTAR, potentially affecting up to 109,810 vehicles.
Recall 23V248000 — ELECTRICAL SYSTEM:WIRING
| 42,054 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit may have an insufficient wiring terminal that can overheat.
Consequence: An overheated electrical circuit can increase the risk of a fire.
Remedy: Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.
View full details →Recall 20V810000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
| 17,213 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep...
Consequence: Unexpected Vehicle movement can increase the risk of a crash or injury.
Remedy: Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer...
View full details →Recall 20V219000 — FUEL SYSTEM, DIESEL: PRE-HEATER
| 27,421 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat...
Consequence: A fire increases the risk of injury. An engine stall can increase the risk of a crash.
Remedy: Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the...
View full details →Recall 19V216000 — FUEL SYSTEM, DIESEL: PRE-HEATER
| 23,122 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in...
Consequence: A fire increases the risk of injury. An engine stall can increase the risk of crash.
Remedy: Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer...
View full details →Owner Complaints for the 2020 INTERNATIONAL DURASTAR
No complaints have been filed with NHTSA for the 2020 INTERNATIONAL DURASTAR.
Safety Rating for the 2020 INTERNATIONAL DURASTAR
NHTSA has not yet tested the 2020 INTERNATIONAL DURASTAR in its New Car Assessment Program.
Technical Service Bulletins for the 2020 INTERNATIONAL DURASTAR
Navistar, Inc. has issued 2 technical service bulletins (TSBs) for the 2020 INTERNATIONAL DURASTAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
IK0900141 — EQUIPMENT
DuraStar and MV Air Compressor Inlet Hose Rub. Only models equipped with Cummins ISB or B6.7 engines
IK1201457 — ELECTRICAL SYSTEM
Cummins B6.7 Grid Heater Relay
NHTSA Investigations for the 2020 INTERNATIONAL DURASTAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INTERNATIONAL DURASTAR
- 2015 INTERNATIONAL DURASTAR — 0 complaints
- 2016 INTERNATIONAL DURASTAR — 0 complaints
- 2017 INTERNATIONAL DURASTAR — 1 complaint
- 2018 INTERNATIONAL DURASTAR — 0 complaints
- 2019 INTERNATIONAL DURASTAR — 0 complaints
- 2020 INTERNATIONAL DURASTAR (current)
Other INTERNATIONAL Models
- INTERNATIONAL 4300 — 58 total complaints
- INTERNATIONAL PROSTAR — 52 total complaints
- INTERNATIONAL LT — 28 total complaints
- INTERNATIONAL INTERNATIONAL — 26 total complaints
- INTERNATIONAL CE — 24 total complaints
- INTERNATIONAL SCHOOL BUS — 21 total complaints
- INTERNATIONAL 4400 — 11 total complaints
- INTERNATIONAL 9900I — 10 total complaints