2013 INTERNATIONAL DURASTAR — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
12
Recalls
10
Service Bulletins
0
Investigations
Overview of the 2013 INTERNATIONAL DURASTAR
The 2013 INTERNATIONAL DURASTAR has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 14 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR. 10 technical service bulletins have been issued by NAVISTAR, INC for this model year.
Recalls for the 2013 INTERNATIONAL DURASTAR
NHTSA has recorded 14 recalls for the 2013 INTERNATIONAL DURASTAR, potentially affecting up to 190,690 vehicles.
Recall 17V792000 — EQUIPMENT
| 10,195 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free...
View full details →Recall 15V776000 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
| 15,730 vehicles affected
Defect: Navistar, Inc. is recalling certain model year 2013-2014 International ProStar and DuraStar trucks manufactured April 26, 2012, to April 4, 2013, WorkStar trucks manufactured April 27, 2012, to March 29, 2013, LoneStar trucks manufactured May 21, 2012, to April 2, 2013, and TranStar trucks manufactured April 30, 2012, to March 25, 2013. In the affected vehicles, the accelerator pedal position...
Consequence: A high engine idle may make downshifting the transmission difficult and the engine brake may be disabled. These factors may hinder slowing down the truck when descending a long grade, thereby increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will recalibrate the electronic control module (ECM) to allow it to recognize that the pedal is at the idle position, free of charge. The recall began on January 19, 2016. Owners may contact Navistar...
View full details →Recall 15V241000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
| 82,736 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which...
Consequence: If the LPM overheats and fails, there is an increased risk of a fire.
Remedy: Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began...
View full details →Recall 15V394000 — ELECTRICAL SYSTEM:WIRING
| 29,182 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2010-2014 International Durastar trucks manufactured May 13, 2009, to June 24, 2013, 2011-2012 International Workstar trucks manufactured November 30, 2010, to September 26, 2011, and 2010-2014 IC Bus HC transit buses manufactured November 19, 2009, to April 24, 2013. The affected vehicles may have an improperly routed engine grid heater power feed...
Consequence: If the cable contacts the metal edge of the cab, it may cause an electrical short, increasing the risk of a fire.
Remedy: Navistar will notify owners, and dealers will secure the power feed cable so that it cannot contact the cab, free of charge. The recall began on August 3, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for...
View full details →Recall 14V201000 — SERVICE BRAKES, AIR:DISC:CALIPER
| 297 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2013-2015 International DuraStar vehicles manufactured November 2012 through December 2013, International WorkStar vehicles manufactured December 2012 through January 2014, and 2014-2015 International TranStar and International ProStar vehicles manufactured January 2013 through February 2014. The affected vehicles are built with air disc brake feature codes 04WEY, 04WEZ, or 04WZK. These vehicles may have...
Consequence: If the air disk brake caliper has loose or missing bolts, the air disk brake caliper may come loose from the mounting plate causing the vehicle to pull left or right while braking and lengthening the distance needed to stop, increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will replace any missing bolts and check the torque of all of the air disk brake caliper bolts, free of charge. The recall began on May 7, 2014. Owners may contact Navistar customer service...
View full details →Recall 14V063000 — ELECTRICAL SYSTEM:SOFTWARE
| 538 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International DuraStar Trucks and 2012-2014 International TerraStar trucks intended for emergency vehicle operations manufactured from February 25, 2010, through February 18, 2013, and equipped with 2010 MaxxForce 7 V8 diesel engines. In the affected vehicles, the Engine Warning Protection Shutdown (EWPS) was inadvertently re-enabled when the Engine Control Module (ECM) was...
Consequence: If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and increasing the risk of injury.
Remedy: Navistar will notify owners, and dealers will recalibrate the ECM software to ensure that the EWPS is disabled, free of charge. The recall began on March 12, 2014. Owners may contact Navistar at 1-331-332-5000. Navistar's recall number for this campaign...
View full details →Recall 13V146000 — VISIBILITY
| 14,720 vehicles affected
Defect: Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR, 16XWD, 16XWE, 16XWV, 16XXB, 16XXD, 16XXE, 16XXG, or 16XYN sun...
Consequence: If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.
View full details →Recall 13V020000 — ELECTRICAL SYSTEM
| 7,657 vehicles affected
Defect: Navistar is recalling certain model year 2012-2013 IC Bus brand model 1300FBC, CE, HC, and RE buses; model year 2011-2013 International brand model Durastar, model year 2013 International brand Workstar trucks; model year 2013 Holiday Rambler brand model Ambassador and Endeavor vehicles; and model year 2013 Monaco brand model Diplomat and Knight vehicles. These vehicles were manufactured August 5, 2010...
Consequence: An unexpected engine shut down while driving may increase the risk of a vehicle crash.
Remedy: Navistar will notify owners, and dealers will replace the IPR wire connector free of charge. The safety recall began on March 15, 2013. Owners may contact Navistar at 1-800-448-7825.
View full details →Recall 13V020000 — ENGINE AND ENGINE COOLING
| 7,657 vehicles affected
Defect: Navistar is recalling certain model year 2012-2013 IC Bus brand model 1300FBC, CE, HC, and RE buses; model year 2011-2013 International brand model Durastar, model year 2013 International brand Workstar trucks; model year 2013 Holiday Rambler brand model Ambassador and Endeavor vehicles; and model year 2013 Monaco brand model Diplomat and Knight vehicles. These vehicles were manufactured August 5, 2010...
Consequence: An unexpected engine shut down while driving may increase the risk of a vehicle crash.
Remedy: Navistar will notify owners, and dealers will replace the IPR wire connector free of charge. The safety recall began on March 15, 2013. Owners may contact Navistar at 1-800-448-7825.
View full details →Recall 12V465000 — PARKING BRAKE:DRIVELINE:AIR:CHAMBER
| 559 vehicles affected
Defect: Navistar is recalling certain model year 2013 International 8600, 2012 and 2013 Durastar, 2011-2013 ProStar, and 2012 WorkStar trucks, manufactured from November 23, 2010, through April 02, 2012, and equipped with piston spring brake feature code 04EVP. The piston bore area of the parking brake chamber may have an air leak could result in the parking brake not fully releasing.
Consequence: If the parking brake does not fully release, the service brakes may lock up without warning, increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will replace the spring brake chamber free of charge. The safety recall began on November 6, 2012. Owners may contact Navistar at 1-331-332-1590.
View full details →Recall 12V403000 — SERVICE BRAKES, AIR:DISC
| 956 vehicles affected
Defect: Navistar is recalling certain model year 2011-2013 International vehicles manufactured from November 2, 2010 through May 25, 2012, equipped with Bendix air disc brakes. Bolts that fasten the air disc brake caliper to the caliper mounting plate may not have been tightended to their specified torque. This may cause the mouting bolts to become loose and possibly allow the air...
Consequence: An unexpected pull condition during braking application or an unexpected increase in stopping distance, increases the risk of a crash, leading to property damage, personal injury, or death.
Remedy: Navistar will notify owners, and dealers will replace any missing caliper mounting bolts and tighten caliper mounting bolts, free of charge. The safety recall began on October 30, 2012. Owners may contact Navistar at 1-331-332-1590.
View full details →Recall 12V283000 — VISIBILITY:GLASS, SIDE/REAR
| 1,298 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2013 INTERNATIONAL DURASTAR TRUCKS, MANUFACTURED FROM FEBRUARY 12, 2012, THROUGH MARCH 19, 2012, EQUIPPED WITH CAB CODES 16030 OR 16AAK. THE WINDSHIELD AND BACKLIGHT GLASS ON THESE VEHICLES WERE INSTALLED WITHOUT PRIMER SEAL APPLICATION. OVER TIME, THIS MAY CAUSE SEPARATION FROM THE CAB.
Consequence: WITHOUT THE PROPER BOND, THE WINDSHIELD AND/OR BACKLIGHT GLASS COULD SEPARATE FROM THE CAB, RESULTING IN INCREASED RISK OF PERSONAL INJURY OR DEATH.
Remedy: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE WINDSHIELD AND BACKLIGHT GLASS ON AFFECTED VEHICLES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 18, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Recall 12V283000 — VISIBILITY:WINDSHIELD
| 1,298 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2013 INTERNATIONAL DURASTAR TRUCKS, MANUFACTURED FROM FEBRUARY 12, 2012, THROUGH MARCH 19, 2012, EQUIPPED WITH CAB CODES 16030 OR 16AAK. THE WINDSHIELD AND BACKLIGHT GLASS ON THESE VEHICLES WERE INSTALLED WITHOUT PRIMER SEAL APPLICATION. OVER TIME, THIS MAY CAUSE SEPARATION FROM THE CAB.
Consequence: WITHOUT THE PROPER BOND, THE WINDSHIELD AND/OR BACKLIGHT GLASS COULD SEPARATE FROM THE CAB, RESULTING IN INCREASED RISK OF PERSONAL INJURY OR DEATH.
Remedy: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE WINDSHIELD AND BACKLIGHT GLASS ON AFFECTED VEHICLES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 18, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Recall 12V052000 — SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
| 17,867 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012-2013 IC BUS CE-C, HC, AND INTERNATIONAL 9400 AND CERTAIN MODEL YEAR 2011 THROUGH 2013 INTERNATIONAL DURASTAR, PAYSTAR, WORKSTAR, TRANSTAR, LONESTAR, PROSTAR, 9200, AND 9800, AND CERTAIN MODEL YEAR 2013 INTERNATIONAL 9900, VEHICLES, MANUFACTURED FROM DECEMBER 2, 2010, THROUGH JANUARY 26, 2012, AND EQUIPPED WITH BENDIX ATR-6 TRACTION RELAY VALVES. IN EXTREMELY COLD CONDITIONS,...
Consequence: UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE BRAKES TO OVERHEAT AND LEAD TO A FIRE. UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. ALSO, THE BRAKES MAY BE APPLIED WITHOUT ILLUMINATING THE BRAKE LIGHTS, FAILING TO GIVE PROPER WARNING TO OTHER DRIVERS.
Remedy: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL PROVIDE A TEMPORARY REPAIR UNTIL BENDIX DEVELOPS A PERMANENT REMEDY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 10, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Owner Complaints for the 2013 INTERNATIONAL DURASTAR
No complaints have been filed with NHTSA for the 2013 INTERNATIONAL DURASTAR.
Safety Rating for the 2013 INTERNATIONAL DURASTAR
NHTSA has not yet tested the 2013 INTERNATIONAL DURASTAR in its New Car Assessment Program.
Technical Service Bulletins for the 2013 INTERNATIONAL DURASTAR
NAVISTAR, INC has issued 10 technical service bulletins (TSBs) for the 2013 INTERNATIONAL DURASTAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
IK0800517 — ENGINE
CUMMINS ISB ENGINE REMOTE ENGINE SPEED CONTROL WITH FEATURE 12XAT
IK0800520 — ELECTRICAL SYSTEM
Ground Splice 6747 Causing Multiple Fault Codes
IK1201093 — ENGINE AND ENGINE COOLING
Pinched Coolant Line Resulting in Fault 2630:16 on MaxxForce DT, 9, 10 engines
IK0900114 — ENGINE AND ENGINE COOLING:COOLING SYSTEM
On certain DuraStar and CE Bus models with Cummins ISB engines, the upper radiator hose saddle clamps are positioned improperly,and may cause punctures in the upper radiator hose. New saddle clamps, with a revised design and positioning, must be installed to correct the issue, as outlined in the following document.
IK-0800414 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL: INFORMATION REGARDING ISSUE WITH POWER WINDOWS FAILING TO OPERATE PROPERLY OR POWER DOORS FAILING TO LOCK OR WHEN WINDOW STOPS, BUTTON PRESSED AND WINDOW RESUMES OPERATION. MODELS TERRASTAR, DURASTAR, WORKSTAR, TRANSSTAR, PROSTAR AND LONESTAR. NO MODEL YEARS LISTED. *PE UPDATED 12/16/13. *PE UPDATED 12/18/13. *PE UPDATED 9/14/15 *CN
IK0400143 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Chassis with Quadraulic Brakes; Quadraulic Brake Pads
IK0900104A — ENGINE AND ENGINE COOLING
CHARGE AIR COOLER (CAC) LEAK TEST (AIR DECAY TEST)
SP-13516 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
NAVISTAR: VOLUNTARY EMISSION RECALL INVOLVES RECALIBRATION OF ECM SOFTWARE TO PREVENT POSSIBILITY OF DOWNTIME DUE TO FREQUENCY OF AFTERTREATMENT REGENERATION LIGHTS INDICATING DIESEL PARTICULATE FILTER (DPF) OVERLOAD. MODELS 2010-2013 DURASTAR, WORKSTAR, AND AMBASSADOR, DIPLOMAT, KNIGHT RVS. *PE
REC13501 — FUEL SYSTEM, GASOLINE
The Injection Pressure Regulator (IPR) harness wire may possibly break due to vibrational damage at the crimp/wire interface.
IK0800406 — ENGINE AND ENGINE COOLING
Ambulance No Crank/No Start; only ambulance models equipped with Secure-Idle option
NHTSA Investigations for the 2013 INTERNATIONAL DURASTAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INTERNATIONAL DURASTAR
- 2008 INTERNATIONAL DURASTAR — 0 complaints
- 2009 INTERNATIONAL DURASTAR — 2 complaints
- 2010 INTERNATIONAL DURASTAR — 0 complaints
- 2011 INTERNATIONAL DURASTAR — 2 complaints
- 2012 INTERNATIONAL DURASTAR — 0 complaints
- 2013 INTERNATIONAL DURASTAR (current)
- 2014 INTERNATIONAL DURASTAR — 1 complaint
- 2015 INTERNATIONAL DURASTAR — 0 complaints
- 2016 INTERNATIONAL DURASTAR — 0 complaints
- 2017 INTERNATIONAL DURASTAR — 1 complaint
- 2018 INTERNATIONAL DURASTAR — 0 complaints
Other INTERNATIONAL Models
- INTERNATIONAL 4300 — 58 total complaints
- INTERNATIONAL PROSTAR — 52 total complaints
- INTERNATIONAL LT — 28 total complaints
- INTERNATIONAL INTERNATIONAL — 26 total complaints
- INTERNATIONAL CE — 24 total complaints
- INTERNATIONAL SCHOOL BUS — 21 total complaints
- INTERNATIONAL 4400 — 11 total complaints
- INTERNATIONAL 9900I — 10 total complaints