2014 INTERNATIONAL DURASTAR — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
8
Recalls
14
Service Bulletins
0
Investigations
Overview of the 2014 INTERNATIONAL DURASTAR
The 2014 INTERNATIONAL DURASTAR has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE, EQUIPMENT, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL. 14 technical service bulletins have been issued by International Motors, LLC for this model year. The most commonly reported problem area is the Electrical System (1 complaint).
Recalls for the 2014 INTERNATIONAL DURASTAR
NHTSA has recorded 8 recalls for the 2014 INTERNATIONAL DURASTAR, potentially affecting up to 156,039 vehicles.
Recall 20V810000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
| 17,213 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep...
Consequence: Unexpected Vehicle movement can increase the risk of a crash or injury.
Remedy: Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer...
View full details →Recall 17V792000 — EQUIPMENT
| 10,195 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free...
View full details →Recall 15V776000 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
| 15,730 vehicles affected
Defect: Navistar, Inc. is recalling certain model year 2013-2014 International ProStar and DuraStar trucks manufactured April 26, 2012, to April 4, 2013, WorkStar trucks manufactured April 27, 2012, to March 29, 2013, LoneStar trucks manufactured May 21, 2012, to April 2, 2013, and TranStar trucks manufactured April 30, 2012, to March 25, 2013. In the affected vehicles, the accelerator pedal position...
Consequence: A high engine idle may make downshifting the transmission difficult and the engine brake may be disabled. These factors may hinder slowing down the truck when descending a long grade, thereby increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will recalibrate the electronic control module (ECM) to allow it to recognize that the pedal is at the idle position, free of charge. The recall began on January 19, 2016. Owners may contact Navistar...
View full details →Recall 15V241000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
| 82,736 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which...
Consequence: If the LPM overheats and fails, there is an increased risk of a fire.
Remedy: Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began...
View full details →Recall 15V394000 — ELECTRICAL SYSTEM:WIRING
| 29,182 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2010-2014 International Durastar trucks manufactured May 13, 2009, to June 24, 2013, 2011-2012 International Workstar trucks manufactured November 30, 2010, to September 26, 2011, and 2010-2014 IC Bus HC transit buses manufactured November 19, 2009, to April 24, 2013. The affected vehicles may have an improperly routed engine grid heater power feed...
Consequence: If the cable contacts the metal edge of the cab, it may cause an electrical short, increasing the risk of a fire.
Remedy: Navistar will notify owners, and dealers will secure the power feed cable so that it cannot contact the cab, free of charge. The recall began on August 3, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for...
View full details →Recall 14V201000 — SERVICE BRAKES, AIR:DISC:CALIPER
| 297 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2013-2015 International DuraStar vehicles manufactured November 2012 through December 2013, International WorkStar vehicles manufactured December 2012 through January 2014, and 2014-2015 International TranStar and International ProStar vehicles manufactured January 2013 through February 2014. The affected vehicles are built with air disc brake feature codes 04WEY, 04WEZ, or 04WZK. These vehicles may have...
Consequence: If the air disk brake caliper has loose or missing bolts, the air disk brake caliper may come loose from the mounting plate causing the vehicle to pull left or right while braking and lengthening the distance needed to stop, increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will replace any missing bolts and check the torque of all of the air disk brake caliper bolts, free of charge. The recall began on May 7, 2014. Owners may contact Navistar customer service...
View full details →Recall 14V063000 — ELECTRICAL SYSTEM:SOFTWARE
| 538 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International DuraStar Trucks and 2012-2014 International TerraStar trucks intended for emergency vehicle operations manufactured from February 25, 2010, through February 18, 2013, and equipped with 2010 MaxxForce 7 V8 diesel engines. In the affected vehicles, the Engine Warning Protection Shutdown (EWPS) was inadvertently re-enabled when the Engine Control Module (ECM) was...
Consequence: If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and increasing the risk of injury.
Remedy: Navistar will notify owners, and dealers will recalibrate the ECM software to ensure that the EWPS is disabled, free of charge. The recall began on March 12, 2014. Owners may contact Navistar at 1-331-332-5000. Navistar's recall number for this campaign...
View full details →Recall 14V062000 — STEERING
| 148 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2014 and 2015 International Durastar trucks manufactured January 11, 2014, through January 23, 2014, and equipped with steering feature codes 05PRG, 05PRR, 05PRU, 05PRV or 05PSM. The bolts used to mount the steering gear to the frame may fail, resulting in either looseness of steering or the loss of steering.
Consequence: A reduction in, or loss of, steering increases the risk of a crash.
Remedy: Navistar has notified owners, and dealers will inspect and replace the bolts as necessary, free of charge. The recall began on February 19, 2014. Owners may contact Navistar at 1-331-332-5000. Navistar's number for this campaign is 14502.
View full details →Owner Complaints for the 2014 INTERNATIONAL DURASTAR
1 complaint has been filed with NHTSA for the 2014 INTERNATIONAL DURASTAR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
VEHICLE HAS RECALL 15509. DEALER WILL NOT REPAIR VEHICLE--CLAIMS INTERNATIONAL DOES NOT RECOGNIZE THIS AS A RECALL, YET OWNERS HAVE ALL RECEIVED NOTIFICATION IN THE MAIL THAT TRUCK MAY CATCH FIRE
Safety Rating for the 2014 INTERNATIONAL DURASTAR
NHTSA has not yet tested the 2014 INTERNATIONAL DURASTAR in its New Car Assessment Program.
Technical Service Bulletins for the 2014 INTERNATIONAL DURASTAR
International Motors, LLC has issued 14 technical service bulletins (TSBs) for the 2014 INTERNATIONAL DURASTAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
IK1201442 — ENGINE AND ENGINE COOLING
5 gallon SSI DEF level sensor/ multifunction head unit retrofit; only 2014 and 2015 models year built with Navistar N9/N10 engines
IK0800130 — EQUIPMENT ADAPTIVE/MOBILITY
Air Pressure Gauges and A/C Pressure Transducer Troubleshooting
IK0400056 — SERVICE BRAKES, HYDRAULIC
Brake Light Operation on HPV with Full Power Brakes; only models equipped with Meritor WABCO Full Power Hydraulic Brakes
REC15513 — ENGINE
This Emissions Recall applies to bus and truck models that were built with 2010, 2011, and 2012 MaxxForce® DT, 9 and 10 engines.
IK0300061 — SUSPENSION:FRONT
TERRASTAR, DURASTAR: MODELS BUILT 8,000 LBS FRONT SUSPENSION MAY EXPERIENCE A LEAN CHASSIS, WHICH IS CAUSING LEFT FRONT OF THE VEHICLE TO BE LOWER THAN RIGHT FRONT. *LJ UPDATED 9/10/15 *CN
14905R1 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
DURASTAR: CERTAIN VEHICLES BUILT 02/10/14 -08/01/14 MAY EXPERIENCE A RUBBING CONDITION, ON THE LOWER PIECE OF THE RADIATOR HOSE, WITH FAN SHROUD. *LJ
IK0800501 — EQUIPMENT
CUMMINS ISB WITH 15 GALLON DEF TANK WIRING SCHEMATIC
REC14511 — ENGINE
ENGINE PROGRAMMING WITH THE ENGINE SHUTDOWN FEATURE DISABLED MAY HAVE BEEN INSTALLED AT THE TIME OF BUILD EVEN THOUGH THE CUSTOMER ORDERED THE ENGINE SHUTDOWN OPTION ENABLED.
IK0800484 — ENGINE
Voltage gauge drops on cold engine start-up; only Cummins ISB equipped vehicles
IK0800477 — ENGINE
Engine Remote Engine Speed Control; only with Cummins ISB engine with feature code12XAT
Showing 10 of 14 technical service bulletins.
NHTSA Investigations for the 2014 INTERNATIONAL DURASTAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INTERNATIONAL DURASTAR
- 2009 INTERNATIONAL DURASTAR — 2 complaints
- 2010 INTERNATIONAL DURASTAR — 0 complaints
- 2011 INTERNATIONAL DURASTAR — 2 complaints
- 2012 INTERNATIONAL DURASTAR — 0 complaints
- 2013 INTERNATIONAL DURASTAR — 0 complaints
- 2014 INTERNATIONAL DURASTAR (current)
- 2015 INTERNATIONAL DURASTAR — 0 complaints
- 2016 INTERNATIONAL DURASTAR — 0 complaints
- 2017 INTERNATIONAL DURASTAR — 1 complaint
- 2018 INTERNATIONAL DURASTAR — 0 complaints
- 2019 INTERNATIONAL DURASTAR — 0 complaints
Other INTERNATIONAL Models
- INTERNATIONAL 4300 — 58 total complaints
- INTERNATIONAL PROSTAR — 52 total complaints
- INTERNATIONAL LT — 28 total complaints
- INTERNATIONAL INTERNATIONAL — 26 total complaints
- INTERNATIONAL CE — 24 total complaints
- INTERNATIONAL SCHOOL BUS — 21 total complaints
- INTERNATIONAL 4400 — 11 total complaints
- INTERNATIONAL 9900I — 10 total complaints