2012 INTERNATIONAL DURASTAR — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
13
Recalls
12
Service Bulletins
0
Investigations
Overview of the 2012 INTERNATIONAL DURASTAR
The 2012 INTERNATIONAL DURASTAR has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 14 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, ELECTRICAL SYSTEM:WIRING. 12 technical service bulletins have been issued by NAVISTAR, INC for this model year.
Recalls for the 2012 INTERNATIONAL DURASTAR
NHTSA has recorded 14 recalls for the 2012 INTERNATIONAL DURASTAR, potentially affecting up to 174,180 vehicles.
Recall 17V792000 — EQUIPMENT
| 10,195 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free...
View full details →Recall 15V241000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
| 82,736 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which...
Consequence: If the LPM overheats and fails, there is an increased risk of a fire.
Remedy: Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began...
View full details →Recall 15V394000 — ELECTRICAL SYSTEM:WIRING
| 29,182 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2010-2014 International Durastar trucks manufactured May 13, 2009, to June 24, 2013, 2011-2012 International Workstar trucks manufactured November 30, 2010, to September 26, 2011, and 2010-2014 IC Bus HC transit buses manufactured November 19, 2009, to April 24, 2013. The affected vehicles may have an improperly routed engine grid heater power feed...
Consequence: If the cable contacts the metal edge of the cab, it may cause an electrical short, increasing the risk of a fire.
Remedy: Navistar will notify owners, and dealers will secure the power feed cable so that it cannot contact the cab, free of charge. The recall began on August 3, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for...
View full details →Recall 14V063000 — ELECTRICAL SYSTEM:SOFTWARE
| 538 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International DuraStar Trucks and 2012-2014 International TerraStar trucks intended for emergency vehicle operations manufactured from February 25, 2010, through February 18, 2013, and equipped with 2010 MaxxForce 7 V8 diesel engines. In the affected vehicles, the Engine Warning Protection Shutdown (EWPS) was inadvertently re-enabled when the Engine Control Module (ECM) was...
Consequence: If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and increasing the risk of injury.
Remedy: Navistar will notify owners, and dealers will recalibrate the ECM software to ensure that the EWPS is disabled, free of charge. The recall began on March 12, 2014. Owners may contact Navistar at 1-331-332-5000. Navistar's recall number for this campaign...
View full details →Recall 13V146000 — VISIBILITY
| 14,720 vehicles affected
Defect: Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR, 16XWD, 16XWE, 16XWV, 16XXB, 16XXD, 16XXE, 16XXG, or 16XYN sun...
Consequence: If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.
View full details →Recall 13V020000 — ELECTRICAL SYSTEM
| 7,657 vehicles affected
Defect: Navistar is recalling certain model year 2012-2013 IC Bus brand model 1300FBC, CE, HC, and RE buses; model year 2011-2013 International brand model Durastar, model year 2013 International brand Workstar trucks; model year 2013 Holiday Rambler brand model Ambassador and Endeavor vehicles; and model year 2013 Monaco brand model Diplomat and Knight vehicles. These vehicles were manufactured August 5, 2010...
Consequence: An unexpected engine shut down while driving may increase the risk of a vehicle crash.
Remedy: Navistar will notify owners, and dealers will replace the IPR wire connector free of charge. The safety recall began on March 15, 2013. Owners may contact Navistar at 1-800-448-7825.
View full details →Recall 13V020000 — ENGINE AND ENGINE COOLING
| 7,657 vehicles affected
Defect: Navistar is recalling certain model year 2012-2013 IC Bus brand model 1300FBC, CE, HC, and RE buses; model year 2011-2013 International brand model Durastar, model year 2013 International brand Workstar trucks; model year 2013 Holiday Rambler brand model Ambassador and Endeavor vehicles; and model year 2013 Monaco brand model Diplomat and Knight vehicles. These vehicles were manufactured August 5, 2010...
Consequence: An unexpected engine shut down while driving may increase the risk of a vehicle crash.
Remedy: Navistar will notify owners, and dealers will replace the IPR wire connector free of charge. The safety recall began on March 15, 2013. Owners may contact Navistar at 1-800-448-7825.
View full details →Recall 12V509000 — SEATS
| 5 vehicles affected
Defect: Navistar is recalling certain model year 2012 International DuraStar and Workstar commercial trucks, manufactured from April 26, 2011, through December 19, 2011, and equipped with a 7 degree passenger seat (feature code 16JAJ or SCBA). During a load test, the front passenger seat separated from its mounting rails. Thus, the vehicles failed to conform to the requirements of Federal Motor...
Consequence: In the event of a crash, the seat may may come loose resulting in an increased risk of injury to the seat occupant.
Remedy: Navistar will notify owners, and dealers will replace the seat adjuster rail, anchor plate, and mounting hardware, free of charge. The safety recall began on December 18, 2012. Owners may contact Navistar at 1-800-448-7825.
View full details →Recall 12V465000 — PARKING BRAKE:DRIVELINE:AIR:CHAMBER
| 559 vehicles affected
Defect: Navistar is recalling certain model year 2013 International 8600, 2012 and 2013 Durastar, 2011-2013 ProStar, and 2012 WorkStar trucks, manufactured from November 23, 2010, through April 02, 2012, and equipped with piston spring brake feature code 04EVP. The piston bore area of the parking brake chamber may have an air leak could result in the parking brake not fully releasing.
Consequence: If the parking brake does not fully release, the service brakes may lock up without warning, increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will replace the spring brake chamber free of charge. The safety recall began on November 6, 2012. Owners may contact Navistar at 1-331-332-1590.
View full details →Recall 12V052000 — SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
| 17,867 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012-2013 IC BUS CE-C, HC, AND INTERNATIONAL 9400 AND CERTAIN MODEL YEAR 2011 THROUGH 2013 INTERNATIONAL DURASTAR, PAYSTAR, WORKSTAR, TRANSTAR, LONESTAR, PROSTAR, 9200, AND 9800, AND CERTAIN MODEL YEAR 2013 INTERNATIONAL 9900, VEHICLES, MANUFACTURED FROM DECEMBER 2, 2010, THROUGH JANUARY 26, 2012, AND EQUIPPED WITH BENDIX ATR-6 TRACTION RELAY VALVES. IN EXTREMELY COLD CONDITIONS,...
Consequence: UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE BRAKES TO OVERHEAT AND LEAD TO A FIRE. UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. ALSO, THE BRAKES MAY BE APPLIED WITHOUT ILLUMINATING THE BRAKE LIGHTS, FAILING TO GIVE PROPER WARNING TO OTHER DRIVERS.
Remedy: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL PROVIDE A TEMPORARY REPAIR UNTIL BENDIX DEVELOPS A PERMANENT REMEDY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 10, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Recall 11V589000 — POWER TRAIN:AXLE ASSEMBLY
| 11 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012 INTERNATIONAL DURASTAR AND IC BUS HC HEAVY TRUCKS AND BUSES MANUFACTURED FROM FEBRUARY 10, 2011, THROUGH FEBRUARY 18, 2011,THAT WERE EQUIPPED WITH A MERITOR MFS08 SERIES NON-DRIVE FRONT STEER AXLE. DURING THE ASSEMBLY PROCESS, THE STEERING ATTACHMENT BOLTS MAY HAVE BEEN INSUFFICIENTLY TORQUED.
Consequence: INSUFFICIENT TORQUE OF THE STEERING ARM BOLTS MAY RESULT IN BOLT FATIGUE AND FRACTURE AND/OR ARM SEPARATION, THEREBY POTENTIALLY RESULTING IN LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 10, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Recall 11V325000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
| 477 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 INTERNATIONAL DURASTAR HEAVY TRUCKS EQUIPPED WITH ENGINE FEATURE CODE 12UXJ AND 12UXH MANUFACTURED FROM JANUARY 21, 2010, THROUGH APRIL 19, 2011. THE BATTERY CABLE INSULATION MAY ABRADE ON THE FRONT SUSPENSION SPRING SHACKLE, POSSIBLY RESULTING IN AN ELECTRICAL SHORT.
Consequence: AN ELECTRICAL SHORT MAY CAUSE A FIRE WITHOUT WARNING, POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A BRACKET TO ROUTE THE BATTERY CABLES AWAY FROM THE FRONT SUSPENSION SPRING SHACKLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 18, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Recall 11V252000 — SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
| 2,543 vehicles affected
Defect: NAVISTAR IS RECALL CERTAIN MODEL YEAR 2011 AND 2012 INTERNATIONAL DURASTAR, PAYSTAR, WORKSTAR, TRANSTAR, LONESTAR AND PROSTAR COMMERCIAL TRUCKS MANUFACTURED FROM NOVEMBER 5, 2010, THROUGH MARCH 10, 2011, FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS (ABS)." THE TRAILER ABS FAULT INDICATOR LAMP IN THE INSTRUMENT CLUSTER WILL NOT ILLUMINATE DUE TO A...
Consequence: AN INOPERABLE TRAILER ABS FAULT INDICATOR MAY PREVENT THE DRIVER FROM BEING AWARE OF A TRAILER ABS FAULT CONDITION THEREBY POSSIBLY INCREASING THE RISK OF A CRASH POTENTIALLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: NAVISTAR WILL NOTIFY OWNERS. DEALERS WILL REPROGRAM OR REPLACE THE BRAKE SYSTEM ELECTRONIC CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 12, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Recall 11V167000 — SERVICE BRAKES, AIR:SLACK ADJUSTERS:AUTOMATIC
| 33 vehicles affected
Defect: NAVISTAR IS RECALL CERTAIN MODEL YEAR 2011 AND 2012 INTERNATIONAL DURASTAR AND WORKSTAR COMMERCIAL TRUCKS MANUFACTURED FROM OCTOBER 19, 2010, AND FEBRUARY 3, 2011, EQUIPPED WITH GUNITE AUTOMATIC SLACK ADJUSTERS. DUE TO AN INCOMPLETE "KNITTING" OF THE IRON AT THE TIME OF CASTING, INADEQUATE STRUCTURAL INTEGRITY OF THE SLACK ADJUSTER HOUSING CAN OCCUR, WHICH COULD CAUSE THE HOUSING TO BREAK...
Consequence: IF THE SLACK ADJUSTER HOUSING WERE TO BREAK, THE WHEEL BRAKE TO WHICH THE SLACK ADJUSTER IS ATTACHED WOULD NO LONGER FUNCTION, REDUCING BRAKING CAPACITY AND, IN SOME CASES, CAUSING THE VEHICLE TO PULL TO ONE SIDE. REDUCED BRAKING PERFORMANCE AND/OR LOSS OF STEERING CONTROL INCREASES THE RISK OF A CRASH.
Remedy: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE SUBJECT SLACK ADJUSTERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT APRIL 1, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Owner Complaints for the 2012 INTERNATIONAL DURASTAR
No complaints have been filed with NHTSA for the 2012 INTERNATIONAL DURASTAR.
Safety Rating for the 2012 INTERNATIONAL DURASTAR
NHTSA has not yet tested the 2012 INTERNATIONAL DURASTAR in its New Car Assessment Program.
Technical Service Bulletins for the 2012 INTERNATIONAL DURASTAR
NAVISTAR, INC has issued 12 technical service bulletins (TSBs) for the 2012 INTERNATIONAL DURASTAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
IK0800503 — ELECTRICAL SYSTEM:STARTER ASSEMBLY
ISB STARTING SYSTEM DIAGNOSTICS
IK1600207 — STRUCTURE:BODY:DOOR
WIND NOISE AT UPPER SIDE DOOR
IK1900158 — EQUIPMENT ADAPTIVE/MOBILITY
2010 Dash Cluster Lamp Operation with new DPF Lamp Locations , Functions and Regeneration Instructions
IK1300038 — POWER TRAIN:MANUAL TRANSMISSION
Transmission Control Module Relocation; only with Allison WT Gen 3 Transmission
IK1600069 — SUSPENSION
Cab Air Suspension Ride Height Measurement and Adjustment
REC13516 — ELECTRICAL SYSTEM:SOFTWARE
Engine ECM recalibration prevent possible Diesel Particulate Filter (DPF) overload resulting in frequent exhaust system regeneration events.
REC13516 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Engine ECM recalibration prevent possible Diesel Particulate Filter (DPF) overload resulting in frequent exhaust system regeneration events.
REC13516 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Engine ECM recalibration prevent possible Diesel Particulate Filter (DPF) overload resulting in frequent exhaust system regeneration events.
IK1200416 — ENGINE
Dual Throttle Pedal Harness Troubleshooting; only Models with Dual Throttle Harness and Switch Installed
REC12528 — SEATS
The front passenger seat may not conform to Federal Motor Vehicle safety Standard No. 207; only vehicles intended for emergency use and equipped with feature code 16JAJ (SCBA 7 degree passenger seats) .
Showing 10 of 12 technical service bulletins.
NHTSA Investigations for the 2012 INTERNATIONAL DURASTAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INTERNATIONAL DURASTAR
- 2007 INTERNATIONAL DURASTAR — 0 complaints
- 2008 INTERNATIONAL DURASTAR — 0 complaints
- 2009 INTERNATIONAL DURASTAR — 2 complaints
- 2010 INTERNATIONAL DURASTAR — 0 complaints
- 2011 INTERNATIONAL DURASTAR — 2 complaints
- 2012 INTERNATIONAL DURASTAR (current)
- 2013 INTERNATIONAL DURASTAR — 0 complaints
- 2014 INTERNATIONAL DURASTAR — 1 complaint
- 2015 INTERNATIONAL DURASTAR — 0 complaints
- 2016 INTERNATIONAL DURASTAR — 0 complaints
- 2017 INTERNATIONAL DURASTAR — 1 complaint
Other INTERNATIONAL Models
- INTERNATIONAL 4300 — 58 total complaints
- INTERNATIONAL PROSTAR — 52 total complaints
- INTERNATIONAL LT — 28 total complaints
- INTERNATIONAL INTERNATIONAL — 26 total complaints
- INTERNATIONAL CE — 24 total complaints
- INTERNATIONAL SCHOOL BUS — 21 total complaints
- INTERNATIONAL 4400 — 11 total complaints
- INTERNATIONAL 9900I — 10 total complaints