2019 INFINITI Q60 — Problems, Recalls & Safety Data
N/A
Safety Rating
6
Owner Complaints
1
Recall
7
Service Bulletins
0
Investigations
Overview of the 2019 INFINITI Q60
The 2019 INFINITI Q60 has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. 7 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Electrical System (2 complaints), Back Over Prevention Rearview System Braking (1 complaint), and Exterior Lighting (1 complaint).
Recalls for the 2019 INFINITI Q60
NHTSA has recorded 1 recall for the 2019 INFINITI Q60, potentially affecting up to 1,228,830 vehicles.
Recall 19V654000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 1,228,830 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up...
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI...
View full details →Owner Complaints for the 2019 INFINITI Q60
6 complaints have been filed with NHTSA for the 2019 INFINITI Q60. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I had my Q60's oil changed at my local Nissan dealer, who provided a courtesy car wash, after which my back up camera screen went blank and my driver side camera was unreadable with fluorescent coloring. Nissan rep and supervisor had no explanation why those 2 cameras failed and referred me to an Infinity dealer. Both cameras needed replacement at a cost of $4,359.27. Infinity denied liability for camera failures despite Internet confirmation that such camera failures on Q60's are "not uncommon" (Google AI search result, attached) and that recalls of both Nissan and Infinity automobiles due to camera issues are ongoing.
Driving at night head light went out.
SCREEN IN VEHICLE GOES BLACK WHICH DISABLES REAR CAMERA VISIBILITY, WHICH IS A SAFETY HAZARD. THIS HAPPENS IN MOTION OR WHEN AT A STOP. THIS IS KNOWN ISSUE GOING BACK TO 2017 WITH INFINITI AND THEY HAVE DONE NOTHING TO RESOLVE THE ISSUE. I AM TOLD BY THE DEALERSHIP THEY CAN'T REPLICATE THE ISSUE. THEY DON'T NEED TO REPLICATE IT, IT IS A KNOWN ISSUE THAT HAS BEEN IGNORED BY INFINITI.
SCREEN IN VEHICLE GOES BLACK WHICH DISABLES REAR CAMERA VISIBILITY, WHICH IS A SAFETY HAZARD. THIS HAPPENS IN MOTION OR WHEN AT A STOP. THIS IS KNOWN ISSUE GOING BACK TO 2017 WITH INFINITI AND THEY HAVE DONE NOTHING TO RESOLVE THE ISSUE. I AM TOLD BY THE DEALERSHIP THEY CAN'T REPLICATE THE ISSUE. THEY DON'T NEED TO REPLICATE IT, IT IS A KNOWN ISSUE THAT HAS BEEN IGNORED BY INFINITI.
SCREEN IN VEHICLE GOES BLACK WHICH DISABLES REAR CAMERA VISIBILITY, WHICH IS A SAFETY HAZARD. THIS HAPPENS IN MOTION OR WHEN AT A STOP. THIS IS KNOWN ISSUE GOING BACK TO 2017 WITH INFINITI AND THEY HAVE DONE NOTHING TO RESOLVE THE ISSUE. I AM TOLD BY THE DEALERSHIP THEY CAN'T REPLICATE THE ISSUE. THEY DON'T NEED TO REPLICATE IT, IT IS A KNOWN ISSUE THAT HAS BEEN IGNORED BY INFINITI.
Safety Rating for the 2019 INFINITI Q60
NHTSA has not yet tested the 2019 INFINITI Q60 in its New Car Assessment Program.
Technical Service Bulletins for the 2019 INFINITI Q60
Nissan North America, Inc. has issued 7 technical service bulletins (TSBs) for the 2019 INFINITI Q60. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
REV2 R22D1 Q50_Q — ENGINE AND ENGINE COOLING
ISS Reprogram Voluntary Emission Recall Campaign REVISED June 14, 2023 Please discard earlier versions of this bulletin. The announcement from June 10, 2023 has been revised to include the following: ï INFINITI has expanded the investigation of a potential issue with the repair remedy to include model years 2018-2019 Q50...
REV1 R22D1 Q50_Q — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
ISS Reprogram Voluntary Emission Recall Campaign REVISED June 10, 2023 Please discard earlier versions of this bulletin. The announcement from May 5, 2023 has been revised to include the following: ⢠INFINITI is investigating a potential issue with the repair remedy for model years 2016-2017 Q50 and Q60 vehicles. ï...
ITB14-011G — ELECTRICAL SYSTEM
REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-052D — ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-016A — EQUIPMENT ADAPTIVE/MOBILITY
COOLANT RESIDUE AT WATER PUMP This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-003 — WHEELS
2014-2020 Q50 AND 2017-2020 Q60; TPMS SENSOR LEAKING AIR IF YOU CONFIRM The vehicle has the original equipment wheels and TPMS sensors (tire pressure sensors) installed. AND The owner states that one or more tires has a continuous air leak or looses air pressure multiple times over a 30 day...
ITB19-002b — EQUIPMENT
2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA Investigations for the 2019 INFINITI Q60
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INFINITI Q60
- 2014 INFINITI Q60 — 14 complaints
- 2015 INFINITI Q60 — 3 complaints
- 2016 INFINITI Q60 — 0 complaints
- 2017 INFINITI Q60 — 41 complaints
- 2018 INFINITI Q60 — 33 complaints
- 2019 INFINITI Q60 (current)
- 2020 INFINITI Q60 — 1 complaint
- 2021 INFINITI Q60 — 5 complaints
- 2022 INFINITI Q60 — 0 complaints
Other INFINITI Models
- INFINITI G35 — 1,851 total complaints
- INFINITI QX60 — 772 total complaints
- INFINITI G37 — 718 total complaints
- INFINITI QX56 — 700 total complaints
- INFINITI Q50 — 687 total complaints
- INFINITI FX35 — 576 total complaints
- INFINITI M35 — 568 total complaints
- INFINITI QX4 — 386 total complaints