2017 INFINITI Q60 — Problems, Recalls & Safety Data
N/A
Safety Rating
41
Owner Complaints
1
Recall
27
Service Bulletins
0
Investigations
Overview of the 2017 INFINITI Q60
The 2017 INFINITI Q60 has received a total of 41 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:SOFTWARE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 27 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Engine (11 complaints), Air Bags (6 complaints), and Unknown Or Other (5 complaints).
Recalls for the 2017 INFINITI Q60
NHTSA has recorded 2 recalls for the 2017 INFINITI Q60, potentially affecting up to 28,384 vehicles.
Recall 17V476000 — ELECTRICAL SYSTEM:SOFTWARE
| 14,192 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Consequence: An engine stall can increase the risk of a crash.
Remedy: Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
View full details →Recall 17V476000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 14,192 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Consequence: An engine stall can increase the risk of a crash.
Remedy: Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
View full details →Owner Complaints for the 2017 INFINITI Q60
41 complaints have been filed with NHTSA for the 2017 INFINITI Q60. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 11 | 0 | 0 | 0 | 0 |
| Air Bags | 6 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 5 | 1 | 0 | 2 | 0 |
| Fuelpropulsion System | 4 | 0 | 0 | 0 | 0 |
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Steering | 3 | 1 | 0 | 0 | 0 |
| Seats | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 1 | 0 | 2 | 0 |
| Engine And Engine Coolingenginegasolineturbosupercharger | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Tiressidewall | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2017 Infiniti Q60. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with turbo charger failure. The contact was informed that the turbo charger needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall with a similar failure description; however, the VIN was not associated with the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that there were no recalls associated with the VIN. The failure mileage was approximately 130,000.
9/8/25 Airbag light is on dealership states it's the occupancy sensor. Must replace the seat frame $7k just for the part. I seen that the QX50 and 60 had same issue and a recall was issued. Could you please help us resolve this issue.
9/8/25 Airbag light is on dealership states it's the occupancy sensor. Must replace the seat frame $7k just for the part. I seen that the QX50 and 60 had same issue and a recall was issued. Could you please help us resolve this issue.
Engine threw a main bearing around 80 thousand miles in 2023, car was not modified other than different muffler on the back and aftermarket wheels and tires which has nothing to do with the engine. Car had oil changes every 3500-4500 miles with MOTUL full synthetic oil. No engines lights were given, car was taken to a Nissan dealership as manufacturer warranty was expired, my extended warranty was fidelity and they declined due to these aftermarket “changes” dealership gave me a quote over 25k dollars which is what I paid for the car in 2019. I understand it’s a luxury brand but these engines are well known for these issues and nothing is done other than some warranty extension for failing turbos which are also terrible and I believe to be the CAUSE of this thrown bearing, I have owned so many Nissans and will most likely never own another after this mistake. Still love the car but the people that buy these deserve better for the cost. The car is currently sitting in a garage because the cost is absurd.
Car malfunction light comes on spontaneously and runs rough and losses power and rpm can go to 4 at 35 mph and usually happens when car is idling parked for a little while. Them I cut it off and let it sit it goes back to normal. I also had prior problems with it smoking from tailpipe and it’s documented at dealership in Columbia SC and they said it wasn’t smoking enough to replace the turbos at the time but I got a notification from manufacturer about turbo malfunction.
Safety Rating for the 2017 INFINITI Q60
NHTSA has not yet tested the 2017 INFINITI Q60 in its New Car Assessment Program.
Technical Service Bulletins for the 2017 INFINITI Q60
Nissan North America, Inc. has issued 27 technical service bulletins (TSBs) for the 2017 INFINITI Q60. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITB17-050C — ENGINE
MIL ON WITH DTC(S) STORED IN THE ECM This bulletin is no longer active. Please discard previous versions of ITB17-050.
P4A05, P4A06 — ENGINE
***** Retailer Announcement ***** INFINITI is committed to providing the highest levels of product quality and customer satisfaction. Therefore, INFINITI is conducting a warranty extension to Full Useful Life (FUL) of 10 years or 120,000 miles, whichever occurs first, if white smoke or oil leak occurs with MIL-On condition that...
ITB17-050B — ENGINE AND ENGINE COOLING
MIL ON WITH DTC(S) STORED IN THE ECM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-038C — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
TURBOCHARGER REPLACEMENT PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-017 — ENGINE AND ENGINE COOLING
VOLUNTARY EMISSIONS RECALL CAMPAIGN 2016-2019 Q50/Q60; ENGINE CONTROL MODULE INTRODUCTION Infiniti is conducting this voluntary emissions recall campaign on certain specific model year 2016-2019 Q50 and 2017-2019 Q60 vehicles. The Engine Control Module (ECM) will be inspected, and if necessary, reprogrammed and configured. This service will be performed at no...
ITB20-016A — ENGINE AND ENGINE COOLING
COOLANT RESIDUE AT WATER PUMP This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB18-005B — EQUIPMENT
ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-060A — EQUIPMENT
INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB17-060A — EQUIPMENT ADAPTIVE/MOBILITY
INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB17-060A — ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
Showing 10 of 27 technical service bulletins.
NHTSA Investigations for the 2017 INFINITI Q60
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INFINITI Q60
- 2014 INFINITI Q60 — 14 complaints
- 2015 INFINITI Q60 — 3 complaints
- 2016 INFINITI Q60 — 0 complaints
- 2017 INFINITI Q60 (current)
- 2018 INFINITI Q60 — 33 complaints
- 2019 INFINITI Q60 — 6 complaints
- 2020 INFINITI Q60 — 1 complaint
- 2021 INFINITI Q60 — 5 complaints
- 2022 INFINITI Q60 — 0 complaints
Other INFINITI Models
- INFINITI G35 — 1,851 total complaints
- INFINITI QX60 — 772 total complaints
- INFINITI G37 — 718 total complaints
- INFINITI QX56 — 700 total complaints
- INFINITI Q50 — 687 total complaints
- INFINITI FX35 — 576 total complaints
- INFINITI M35 — 568 total complaints
- INFINITI QX4 — 386 total complaints