2020 INFINITI Q60 — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
1
Recall
8
Service Bulletins
0
Investigations
Overview of the 2020 INFINITI Q60
The 2020 INFINITI Q60 has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with SEAT BELTS:REAR/OTHER. 8 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problem area is the Engine And Engine Cooling (1 complaint).
Recalls for the 2020 INFINITI Q60
NHTSA has recorded 1 recall for the 2020 INFINITI Q60, potentially affecting up to 275 vehicles.
Recall 20V145000 — SEAT BELTS:REAR/OTHER
| 275 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020 Infiniti Q60 vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Consequence: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Remedy: Nissan will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began May 4, 2020. Owners may contact Nissan customer service at 1-800-867-7669.
View full details →Owner Complaints for the 2020 INFINITI Q60
1 complaint has been filed with NHTSA for the 2020 INFINITI Q60. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine And Engine Cooling | 1 | 1 | 0 | 0 | 0 |
Most Recent Complaints
The contact owned a 2020 Infiniti Q60. The contact stated that while driving at 65 MPH during a rainstorm and attempting to change lanes, the vehicle inadvertently accelerated, prompting the contact to attempt to slow the vehicle. As a result, the vehicle hydroplaned to the left, colliding with the vehicle in that lane on the driver's side door panel. The contact stated that the impact caused the vehicle to be thrust into the right shoulder barrier wall before coming to rest near an access road. The vehicle's air bags were deployed. No warning lights were illuminated on the instrument panel. A police report was filed, and injuries were reported. The contact was transported to a local trauma unit and treated for various facial injuries before being taken into surgery, where a pacemaker was inserted. The vehicle was not taken to the dealer or an independent mechanic but instead towed to a tow yard. The vehicle was not repaired; instead, it was deemed totaled by his insurance company. After investigating the failure, the contact related it to NHTSA Campaign Number 21V234000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 40,000.
Safety Rating for the 2020 INFINITI Q60
NHTSA has not yet tested the 2020 INFINITI Q60 in its New Car Assessment Program.
Technical Service Bulletins for the 2020 INFINITI Q60
Nissan North America, Inc. has issued 8 technical service bulletins (TSBs) for the 2020 INFINITI Q60. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITB19-029E — ELECTRICAL SYSTEM
TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT: If the client experiences Wi-Fi hotspot related concerns only, DO NOT replace the TCU. Have the client contact the AT&T Support line at 1 (888) 719-7242. See ITB12-011 for models built before those listed above. SERVICE INFORMATION...
ITB22-043 — ELECTRICAL SYSTEM
INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION SERVICE INFORMATION When replacing an AV control unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air (OTA) updates will not work, and other...
ITB22-017 — ELECTRICAL SYSTEM
B2E01-96 (INTERNAL BATTERY) DTC STORED AS CURRENT IN IVC SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 (Internal battery) to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the...
ITB22-014 — EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
ENABLING WIRELESS APPLE CARPLAY® FEATURES SERVICE INFORMATION To enable wireless use of current Apple CarPlay® features, follow the SERVICE PROCEDURE in this bulletin. NOTE: Depending on the software version, the AV control unit may need to be updated. Perform steps 1-4 to check the software version.
ITB20-021C — EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-030a — EQUIPMENT
AV CONTROL UNIT INFORMATION This bulletin has been amended. See AMENDMENT HISTORY, below. Discard all previous versions of this bulletin.
ITB20-026 — ELECTRICAL SYSTEM
TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled. The TCU must be reset to re-enable...
ITB20-003 — TIRES:VALVE
2014-2020 Q50 AND 2017-2020 Q60; TPMS SENSOR LEAKING AIR IF YOU CONFIRM The vehicle has the original equipment wheels and TPMS sensors (tire pressure sensors) installed. AND The owner states that one or more tires has a continuous air leak or looses air pressure multiple times over a 30 day...
NHTSA Investigations for the 2020 INFINITI Q60
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INFINITI Q60
- 2015 INFINITI Q60 — 3 complaints
- 2016 INFINITI Q60 — 0 complaints
- 2017 INFINITI Q60 — 41 complaints
- 2018 INFINITI Q60 — 33 complaints
- 2019 INFINITI Q60 — 6 complaints
- 2020 INFINITI Q60 (current)
- 2021 INFINITI Q60 — 5 complaints
- 2022 INFINITI Q60 — 0 complaints
Other INFINITI Models
- INFINITI G35 — 1,851 total complaints
- INFINITI QX60 — 772 total complaints
- INFINITI G37 — 718 total complaints
- INFINITI QX56 — 700 total complaints
- INFINITI Q50 — 687 total complaints
- INFINITI FX35 — 576 total complaints
- INFINITI M35 — 568 total complaints
- INFINITI QX4 — 386 total complaints