NHTSA Complaint #11671224 — 2019 INFINITI Q60

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11671224
Vehicle 2019 INFINITI Q60
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I had my Q60's oil changed at my local Nissan dealer, who provided a courtesy car wash, after which my back up camera screen went blank and my driver side camera was unreadable with fluorescent coloring. Nissan rep and supervisor had no explanation why those 2 cameras failed and referred me to an Infinity dealer. Both cameras needed replacement at a cost of $4,359.27. Infinity denied liability for camera failures despite Internet confirmation that such camera failures on Q60's are "not uncommon" (Google AI search result, attached) and that recalls of both Nissan and Infinity automobiles due to camera issues are ongoing.

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