2017 HONDA RIDGELINE Back Over Prevention Sensing System Camera Problems

Wiring is clearly broken down on the left side inside the tailgate causing the backup camera to not work. Sounds like an incredibly common issue and I am being quoted $700 to have it fixed.

The truck’s dual swinging tailgate pinches the wiring harness leading to the backup camera causing a break in the wires. The inoperative backup camera poses a safety concern. Repairing the wires or replacing the OEM wire harness does not address the design flaw. Please contact me with and questions or concerns. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Wire harness to back-up camera in tailgate has broken due to design of dual action tailgate

The contact owns a 2017 Honda Ridgeline. The contact stated the Back Over Prevention camera was not working properly. The contact stated no warning light was illuminated. Upon investigation, the contact noticed near the tailgate that the camera wire was fractured. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 39,000.

Back up camera wiring harness broke. Broken wire is visible in the harness. No back up camera.

The contact owns a 2017 Honda Ridgeline. The contact stated that he noticed that the rear-view backup camera failed to operate. The vehicle was taken to the dealer where it was diagnosed that the wiring harness broke and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.

The backup camera went blank. I no longer have a backup camera to safely backup. I found the wires leading to the tailgate are severed due to opening and closing the tailgate. I have 53,000 miles on the truck.

wiring for back up camera was designed to rub against the tailgate hinge.after several years it rubs through the insulation and then the back up camara doesnt work.Poorly designed ,in fact designed to fail

Poor design for wiring harness in tailgate causing back up camera to cease working

rear back up camera failure due to rear gate wiring harness failure

Back up camera stopped working due to wiring harness cut by rear tailgate closing

Opening and closing the tailgate has resulted in the wires breaking that go to the backup camera. Needless to say you need to be able to open and close tailgate on a truck.

The backup camera has failed. Troubleshooting led me to discover the wiring harness where the tailgate opens and closes is frayed exposing/cutting the wires. Likely wires are low voltage. However, could there present a sparking hazard and ignite flammables being carried? At this time, the camera has no display.

Backup camera stopped working. It started in 2019 with the down looking view would show black but the other views still working, today 6/18/2022 all views are black with only the gridlines showing on the screen. Upon inspection the wire harness and wires are broken where the cable goes from the tailgate to the body due to opening and closing the tailgate using the hinge on the side.

The harness to the backup camera has split due to the tailgate and the backup camera is no longer working.

Blind Spot warning system failure. Could not find cause, so took it to the dealer and they determined it was a shorted wires within the wiring harness that leads to the tailgate. This is the same wiring harness that has the backup camera wires, which are also problematic. Apparently within the last month or so, you announced an investigation into this issue for 2017 and 2018 Ridgelines. Dealer is Luther Brookdale Honda in Brooklyn Center, MN. I paid $114.11 for a diagnostic.

broken tailgate harness causing the backup camera to no longer work. my vehicle is available for inspection, at this time. I can no longer see behind my vehicle and may injure animals, children, or damage property when driving in reverse. This is no longer covered by warranty, but is a poor design where the tailgate itself clamps and eventually cuts the wiring harness. I have confirmed this issue with dozens of other 2017-2018 ridgeline owners. there was no warning other than my screen going black one day after using the vertical hinge on the tailgate.

TL* THE CONTACT OWNS A 2017 HONDA RIDGELINE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE IN REVERSE, THE REAR VIEW CAMERA WAS INOPERABLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE WIRE HARNESS WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER CURRY HONDA LOCATED AT 5525 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 31,000.

REARVIEW CAMERA DID NOT WORK. WIRING WAS BROKEN BETWEEN BODY AND TAILGATE WHERE IT FLEXES. *TR